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Public Tickets

Robert Kotula US ZIP CodeClosed   Amelia   Updated March 23, 2023 at 11:01am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.We are glad to hear that.If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish y ... Hafsa Customers not receiving forgot password EmailClosed   Amelia   Updated March 23, 2023 at 10:30am   6 Most recent comment from Uroš Jovanović:Hello Hafsa,The placeholder for the customer panel link was not set up properly on the email template. Please let me know if you have any other questions. Andreas Jantke is it possible to blacklist customers?Closed   Amelia   Updated March 23, 2023 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Corinne Fretwell Zoom OAuth IntegrationClosed   Amelia   Updated March 23, 2023 at 10:24am   2 Most recent comment from Uroš Jovanović:Hello Corinne,Thank you for reaching out to us.At the moment, I would suggest that you leave it as it is as our developers are preparing the upcoming changes to the Zoom configuration.Please let me k ... Ron Event Ticket redemption on-siteClosed Pre-purchase questions for Amelia   Updated March 23, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello Ron, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to add this option in the future. There is a possibility that this w ... Hawell Scheduled notificationClosed   Amelia   Updated March 23, 2023 at 9:51am   2 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us. Cron is not Amelia's feature cron is a WordPress feature. You can use cron with Amelia, but setting cron is not part of Amelia's support because it ... Miroslav Cihlo Make up a lessonClosed   Amelia   Updated March 23, 2023 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello Miroslav,Thank you for reaching out to us.You can configure this with packages in Amelia. But the issue is that the canceled appointment won't be credited to the customer.You could manual ... marielle making appointmentsClosed   Amelia   Updated March 22, 2023 at 6:54pm   4 Most recent comment from Uroš Jovanović:Hello Marielle,Thank you for clearing that up.For that purpose, you can disable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Please let me know if that ... Mike Leary Need Datetime Field in UTCClosed   wpDataTables   Updated March 24, 2023 at 12:30pm   4 Most recent comment from Miloš Jovanović:Hi, Mike. We got advised by our developers. I am sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this.You can suggest it to our developers - they will d ... Paul Frumkin Dropdown click does not workClosed   wpDataTables   Updated March 22, 2023 at 5:07pm   12 Most recent comment from Miloš Jovanović:Hi, Paul.Our developers advised.The best method will be if you send us the "All In One Migration" copy of the site, so that they can inspect and try to debug the issue.In the meantime, we found one ot ... An Janssens Extras for eventsClosed Pre-purchase questions for Amelia   Updated March 22, 2023 at 1:27pm   2 Most recent comment from Uroš Jovanović:Hello An,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Harshad Deo Unable to upload the plugin to wordpressClosed   Amelia   Updated March 22, 2023 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Harshad,Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all stand ... Alexandre Salmi Price based on customer locationClosed   Amelia   Updated March 22, 2023 at 12:40pm   8 Most recent comment from Aleksandar Vuković:Hi Alexandre, and Najib.I'm glad to see you guys helped each other out here! If only there were more people like Najib, we'd have a lot less work!Anyway, if there's anything I can do t ... Imran Qureshi Hard to understandClosed   Amelia   Updated March 22, 2023 at 12:14pm   8 Most recent comment from Uroš Jovanović:Hello Imran,Can we do it today, I can send you a request on Google Chat, just provide me with your email.Looking forward to your reply. Brian Bell Packages Description - Needs ImprovementClosed   Amelia   Updated March 22, 2023 at 11:35am   4 Most recent comment from Aleksandar Vuković:You're welcome, Brian.Please feel free to reach out to us if you have any further questions or concerns!