As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Agnes Peuten Amelia not showing up in Front EndClosed   Amelia   Updated June 26, 2023 at 8:17am   3 Most recent comment from Uroš Jovanović:Hello Agnes,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Olav Plugin transferClosed   Amelia   Updated June 26, 2023 at 8:15am   7 Most recent comment from Uroš Jovanović:Hello Olav,Thank you for reaching back out to me and for your patience.Please check the following video on how to do this.Let me know if that helped you.Looking forward to your reply. Angela EventsClosed   Amelia   Updated June 26, 2023 at 8:11am   2 Most recent comment from Uroš Jovanović:Hello Angela,Thank you for reaching out to us.My apologies for the additional questions, are you referring to events or services?Looking forward to your reply. richo Tracking event registrations on ameliaClosed   Amelia   Updated June 26, 2023 at 8:06am   4 Most recent comment from Uroš Jovanović:Hello Richo,Thank you for reaching back out to us and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a loo ... رشيد العميري The reservation site can be linked to the salon reception site through (API)Closed Pre-purchase questions for Amelia   Updated June 26, 2023 at 7:51am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, no, we have a booking system that works on its own. So it can not connect with some other booking system.We wish you all the best. Have a nice da ... Rick options to populate the data tablesClosed Pre-purchase questions for wpDataTables   Updated June 26, 2023 at 7:46am   2 Most recent comment from Aleksandar Vuković:Hello Rick.Thank you for reaching out to us.That depends on how the data is stored in the database. If it's stored in a simple table, you would be able to call the database table with a simple qu ... Jessica St. Peter Referral codesClosed   Amelia   Updated June 26, 2023 at 7:14am   2 Most recent comment from Marko Davidović:Hello Jessica, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The only option for this is to create such a copon and once they send your a referral ... Yamil Insaurralde Recurring Service (Weekly) + Minimum Hours / PriceClosed   Amelia   Updated June 26, 2023 at 6:05am   4 Most recent comment from Marko Davidović:Hello Yamil, Thank you for reaching out to us. Maybe it is best tp explain in front how that option works exactly.  You can limit the time how long the package is valid and you can do that in this wa ... Geoffrey RefundClosed   Amelia   Updated June 26, 2023 at 5:52am   2 Most recent comment from Marko Davidović:Hello Geoffrey, Thank you for reaching out to us. Refunds can take up to 7 business days to reach you. In a rare case that it doesn't reach in 7 business days you can contact us again. But we ex ... Barbara Thieme Different time zonesClosed   Amelia   Updated June 26, 2023 at 5:50am   2 Most recent comment from Marko Davidović:Hello Barbara, Thank you for reaching out to us. We are glad if everything is fine but If you have any more questions please open a new separate ticket for each question and we will gladly help you ... Giulio Di Rienzo Price Package and registered user bookingClosed Pre-purchase questions for Amelia   Updated June 26, 2023 at 5:50am   4 Most recent comment from Marko Davidović:Hello Giulio, If you have bought our license please reach out to us in the Amelia category, this s pre-purchase category for informational questions. As for your question yes, this is possible to achi ... Felipe Employee Panel shows all eventsClosed   Amelia   Updated June 26, 2023 at 5:49am   2 Most recent comment from Marko Davidović:Hello Felipe, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://featur ... Ryo Nakamura Can't update bookings which have Emoji char on the comment area.Closed   Amelia   Updated June 26, 2023 at 5:47am   4 Most recent comment from Marko Davidović:Hello Ryo, We thank you for your suggestion and hopefully, this feature will have plenty of votes. If you have any more questions please open a new separate ticket for each question and we will gladl ... Yamil Insaurralde Hiding predefined selection on Recurring Appointment Stage (New Template)Closed   Amelia   Updated June 25, 2023 at 2:13pm   6 Most recent comment from Uroš Jovanović:Hello Yamil,Really sorry that I could not assist you more.Please let me know if you have any other questions. Ivo Müller .el-select-dropdown__listClosed   Amelia   Updated June 23, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Ivo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ...