As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Ron Fedele See if feature is availableClosed Pre-purchase questions for wpDataTables   Updated July 6, 2023 at 8:54am   2 Most recent comment from Miloš Jovanović:Hi, Ron.Yes, you can achieve hiding the table before the user makes the filter selection,this is only possible with our premium add-on Powerful Filters.Please check more about this here.Before purcha ... david Employee on Multiple placesClosed   Amelia   Updated July 6, 2023 at 8:29am   24 Most recent comment from Uroš Jovanović:Hello David,Thank you for the update on this.Please let me know if you have any other questions. Masa display Amelia widget in modalsClosed   Amelia   Updated July 6, 2023 at 8:26am   4 Most recent comment from Uroš Jovanović:Hello Masa,Glad to be able to assist you.Please let me know if you have any other questions. Santiago Celorio Galan MetaData and WooCommerce order status syncClosed   Amelia   Updated July 6, 2023 at 6:31am   2 Most recent comment from Marko Davidović:Hello Santiago, Thank you for reaching out to us. In Amelia/setting/payments you have the option to Set MetaData and DescriptionAnd all that can changed can be found here Just enter the placeholder f ... Antonino Duplicate tableClosed   wpDataTables   Updated July 5, 2023 at 2:08pm   9 Most recent comment from Miloš Jovanović:Hi, Antonino. Just an additional follow up. Our developers isolated the root of this bug, and they made a fix - we just need to conduct more testing before it is added to the plugin's core. We a ... goodnessreflexenrelax the form disappearClosed   Amelia   Updated July 5, 2023 at 12:33pm   5 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the p ... Yamil Insaurralde Location selection per service (Doesn't show up)Closed   Amelia   Updated July 5, 2023 at 12:32pm   10 Most recent comment from Marko Davidović:Hello Yamil,We are using the logic that if you do not have employee in your store in location A there is no one to provide service for your customers. So location of your services and when and where i ... Deni multilingual usecaseClosed   Amelia   Updated July 5, 2023 at 12:24pm   2 Most recent comment from Marko Davidović:Hello Deni, Thank you for reaching out to us.Amelia is multilingual and it can be shown in different languages. At the moment we have Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italia ... Atiya Rahman Can we make a table for Woocommerce ProductsClosed Pre-purchase questions for wpDataTables   Updated July 5, 2023 at 11:48am   2 Most recent comment from Miloš Jovanović:Hi, Atiya.- We don't have a native integration with WooCommerce yet, so pulling any data from its database can only be done with some custom MySQL query. If you're able to pull the data yo ... Simone Hervij Set location per serviceClosed   Amelia   Updated July 5, 2023 at 11:33am   5 Most recent comment from Marko Davidović:Hello Simone,1. Unfortunately, currently, this feature is not built-in in Amelia.But for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the sam ... marcello cama mail custom fieldClosed Pre-purchase questions for Amelia   Updated July 5, 2023 at 10:11am   2 Most recent comment from Uroš Jovanović:Hello Marcello,Thank you for reaching out to us.I am sorry to disappoint you, but, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature ... Clayton McMillan mysql connection in WordPressClosed   wpDataTables   Updated July 5, 2023 at 8:42am   4 Most recent comment from Miloš Jovanović:Hi, Clayton.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with.   I wanted to ... Roberto Not getting updatesClosed   wpDataTables   Updated July 5, 2023 at 8:24am   2 Most recent comment from Miloš Jovanović:Hi, Roberto.If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate th ... luquet generalClosed   wpDataTables   Updated July 5, 2023 at 8:17am   5 Most recent comment from Miloš Jovanović:Hi, luquet.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... Gerhard Neinert FormsClosed   Amelia   Updated July 5, 2023 at 7:45am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. What you want it can not be achieved in Amelia at this time. There is ni possibility t ...