As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Benita Howe Calendar IntegrationClosed   Amelia   Updated August 10, 2023 at 6:49am   2 Most recent comment from Stefan Petrov:Hello Benita,thanks for reaching out to us.For now, Amelia has integration with Google and Outlook Calendar. You can set the busy slots with Google /Outlook Calendar but you also have the option that ... María de Haro Compatibility of the Amelia Plug-in with the Redsys virtual payment gateway/POS systemClosed   Amelia   Updated August 10, 2023 at 6:41am   4 Most recent comment from Stefan Petrov:You are welcome, Maria.I'm glad that I was able to help.If you have any other questions, please open a new ticket and we will gladly help you there. Rob Cioffi Can I use Google Sheet with multiple sheets?Closed   wpDataTables   Updated August 9, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi Rob,sorry to disappoint you, but it is not possible to have multiple Sheets connected to same table.Each Sheet tab has a unique URL, and you can only have one Table from each tab.If you wish to se ... Trimor BillingClosed Pre-purchase questions for Amelia   Updated August 9, 2023 at 3:21pm   2 Most recent comment from Uroš Jovanović:Hello Trimor,Thank you for reaching out to us.Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the nex ... jerome transfer my website form local to internetClosed Pre-purchase questions for Amelia   Updated August 9, 2023 at 1:29pm   3 Most recent comment from Stefan Petrov:Hello jerome,thanks for reaching out to us.Regarding migrating the Amelia installation, the easiest way is to clone your website. You can do that by using the Duplicator plugin. It will generate a c ... Susanne Schilk-Bluemel Zoom IntegrationClosed   Amelia   Updated August 9, 2023 at 12:39pm   4 Most recent comment from Uroš Jovanović:Hello Susanne, Thank you for the credentials. The issue is that you added the same value for the Client ID and Client Secret values. You need to copy the values that are seen below (This is from our ... Dudli Tibor Show categoriesClosed   Amelia   Updated August 9, 2023 at 11:35am   2 Most recent comment from Uroš Jovanović:Hello Dudli,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... erwin de troch sign in buttonClosed Pre-purchase questions for Amelia   Updated August 9, 2023 at 11:31am   2 Most recent comment from Marko Davidović:Hello erwin, Thank you for reaching out to us.This is not our platform we only use this platform for providing support but we thank you so much for letting us know we will get in touch with their deve ... Dudli Tibor Extras per employeeClosed   Amelia   Updated August 9, 2023 at 11:26am   2 Most recent comment from Marko Davidović:Hello Dudli, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Extras are tied to services not to employees so what you want to achieve is no possible ... James PRO VERSIONClosed   Amelia   Updated August 9, 2023 at 9:54am   2 Most recent comment from Stefan Petrov:Hello James,thanks for reaching out to us.Our apologies for the inconvenience. We are sorry to hear that you are experiencing issues with Amelia.If you do not see your packages option, please try to r ... Alisha Document uploadClosed   Amelia   Updated August 9, 2023 at 9:00am   2 Most recent comment from Stefan Petrov:Hello Alisha,thanks for reaching out to us.Yes, you can use the custom field option. You have a couple of options for a custom field, but you want to use the "attachment".When you select in which serv ... kevin hanshaw Services photos not showing in catalog viewClosed   Amelia   Updated August 9, 2023 at 8:20am   2 Most recent comment from Marko Davidović:Hello kevin, Thank you for reaching out to us.When they choose a service they should see the option view all photos like thisOnce the click on that they can review all pictures that you have in a gale ... Dietmar Koch Save view period of eventsClosed   Amelia   Updated August 9, 2023 at 7:15am   2 Most recent comment from Stefan Petrov:Hello Dietmar,thanks for reaching out to us.Unfortunately, Amelia doesn't have the option to predefine the preview in the Event section. You need to select the period in order to show the events ... Eugen Client Login URLClosed   Amelia   Updated August 9, 2023 at 6:10am   5 Most recent comment from Marko Davidović:Hello Eugen,It is possible for customer to have the same credentials for Amelia panel and WordPress. We have option called Automatically create Amelia Customer user  – If this option is enabled e ... Philippe Weickmann SMSClosed   Amelia   Updated August 9, 2023 at 5:29am   2 Most recent comment from Marko Davidović:Hello Philippe, Thank you for reaching out to us.Regarding the Queued status: The SMS often has a status queued but is actually sent.  The status of the SMS is not refreshed automatically.  We can l ...