As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

david [email protected] extra feeClosed   Amelia   Updated August 14, 2023 at 6:02am   2 Most recent comment from Marko Davidović:Hello david, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. But there is a workaround for that. In Amelia you can set price per employee. So you ca ... Stephen Booth Services schedulingClosed   Amelia   Updated August 14, 2023 at 6:01am   8 Most recent comment from Marko Davidović:Hello Stephen, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ... Shubham pre sale enquiryClosed Pre-purchase questions for Amelia   Updated August 14, 2023 at 6:01am   2 Most recent comment from Marko Davidović:Hello Shubham, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. At this time in Amelia only customers can upload files via custom fields you can not ... Sandeepa Adding phone number while bookingClosed   Amelia   Updated August 14, 2023 at 5:59am   2 Most recent comment from Marko Davidović:Hello again, Thank you for reaching out to us. Yes, this should be possible if WordPress user is connected to Amelia customer role. We have option called Automatically create Amelia Customer user   ... Christian Cruz Palacios I need to create a reservation service of only minutes and several days of duration.Closed   Amelia   Updated August 14, 2023 at 5:57am   2 Most recent comment from Marko Davidović:Hello Christian, Thank you for reaching out to us. You can create separate services that lasts 15, 30, 45, etc easily. In general settings you need set that your default time slot step is 15 minutes o ... Alexandre Beninger frontend not working (desktop+mobile)Closed   Amelia   Updated August 14, 2023 at 5:53am   2 Most recent comment from Marko Davidović:Hello Alexandre, Thank you for reaching out to us. The most likely reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're eit ... Chris Gill Unique URL for Details PageClosed   Master-Detail Tables for wpDataTables   Updated August 11, 2023 at 4:58pm   2 Most recent comment from Miloš Jovanović:Hi Chris,unfortunately with our current plugin's capabilities, this is not possible.Right now, as we pointed out in this Documentation,if you visit this custom page directly, placeholders will be ... Amar Placeholders in Manual TableClosed   wpDataTables   Updated August 11, 2023 at 4:32pm   6 Most recent comment from Miloš Jovanović:Hi Amar,thank you for clarifying the use case, i see what you mean.Unfortunately, it is not possible to use our current built-in Placeholder capabilities like this, directly placing the %VAR1% insi ... Henk Rensenbrink Front-end editing does not workClosed   wpDataTables   Updated September 17, 2024 at 5:49pm   10 Most recent comment from Miloš Jovanović:Hi Henk,I know a long time has passed since we sent the last reply here, but I just wanted to advise we released a new update for the Gravity Form integration, which includes the fix for editing of G ... Jason Froehlich GA4 Documentation or SetupClosed   Amelia   Updated August 11, 2023 at 1:17pm   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.The GA4 integration is Google Analytics, while the old integration is Google Universal Analytics.Hope this helps you.Please le me know if you have any othe ... Cagdas Kardas Recurring Meeting CancellationClosed   Amelia   Updated August 11, 2023 at 12:47pm   2 Most recent comment from Uroš Jovanović:Hello Cagdas,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may be already suggested this feature. If you can't see it, f ... antyatwar Managing Package: Manually deduct number of appointments leftClosed   Amelia   Updated August 11, 2023 at 11:22am   2 Most recent comment from Marko Davidović:Hello antyatwar, Thank you for reaching out to us.1. Would it be possible for the admin to deduct the appointment slots manually? Say deduct the number of appointment slots left from 23 to 20. - You ... Philipp Herrmann Calendar settingClosed   Amelia   Updated August 11, 2023 at 11:05am   2 Most recent comment from Marko Davidović:Hello Philipp, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Bradley Wilkie Does Amelia work for team building events companies?Closed Pre-purchase questions for Amelia   Updated August 11, 2023 at 11:03am   2 Most recent comment from Marko Davidović:Hello Bradley, Thank you for your interest in our product.We have an option that allows you to bring more people to appointment but then the price will multiply per person you can not set tickets as s ... Cagdas Kardas Appointment NotesClosed   Amelia   Updated August 11, 2023 at 10:24am   2 Most recent comment from Marko Davidović:Hello Cagdas, Thank you for reaching out to us.At this time there you can only see the intel note that you leave for each appointment like thisFor anything else that you would like to see there I ...