As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Josh Coach registration options?Closed Pre-purchase questions for Amelia   Updated August 8, 2023 at 8:13am   2 Most recent comment from Uroš Jovanović:Hello Josh,Thank you for reaching out to us.1. At the moment, only the admin user can create employees in Amelia.2. If they are connected to one of the calendars (Outlook or Google), they will be able ... David Farré Change check box to check boxClosed   Amelia   Updated August 8, 2023 at 7:43am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features. ... Raphael Can't Add PHP Events to Schedule E-mailsClosed   Amelia   Updated August 8, 2023 at 6:23am   4 Most recent comment from Marko Davidović:Hello Raphael, You are most welcome, and we are glad that we were able to help you and thank you for sharing this with us. If you have any more questions please open another ticket and we will gladly ... Antoine Pruvot The date upload is not correctClosed Pre-purchase questions for wpDataTables   Updated August 7, 2023 at 7:29pm   2 Most recent comment from Miloš Jovanović:Hi Antoine,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Michael Table only showing when logged inClosed   wpDataTables   Updated August 7, 2023 at 5:51pm   2 Most recent comment from Miloš Jovanović:Hi Michael,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Elvis Sedic Pre-purchase question about charts generationClosed Pre-purchase questions for wpDataTables   Updated August 7, 2023 at 5:47pm   3 Most recent comment from Miloš Jovanović:Hi Elvis, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Joao Carvalho upgrade ProClosed   Amelia   Updated August 7, 2023 at 5:06pm   15 Most recent comment from Uroš Jovanović:Hello Joao,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version o ... Stephen Bruce Casey Unable to delete RowsClosed   wpDataTables   Updated August 7, 2023 at 3:42pm   7 Most recent comment from Miloš Jovanović:Hi Stephen,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Eugen Rejected BookingClosed   Amelia   Updated August 7, 2023 at 1:43pm   4 Most recent comment from Uroš Jovanović:Hello Eugen,Glad to be able to assist you.Please let me know if you have any other questions. Greg Mount Rescheduled Appointment Doesn't Update Meeting Date in ZoomClosed   Amelia   Updated August 7, 2023 at 12:27pm   4 Most recent comment from Stefan Petrov:Hello Greg,sorry for the late reply.I did a test with the appointment default appointment status set to Pending, as well. Everything is working, as it should. Even the Service default status is set to ... Alexandrea Pettyjohn Ugrade to pro can not see packages optionClosed   Amelia   Updated August 7, 2023 at 12:11pm   6 Most recent comment from Aleksandar Vuković:Hello again Alexandrea.I don't see any emails from your website:Can you create an admin user, use my email address and define a password? After you save the user, you can send me the password an ... Henrry Time management based on user's countryClosed Pre-purchase questions for Amelia   Updated August 7, 2023 at 12:07pm   2 Most recent comment from Marko Davidović:Hello Henrry, Thank you for your interest in our product. Amelia works in this way. You set the timezone in your WordPress settings and what you set there Amelia takes as default since Amelia doesn&# ... Sandeepa Emails not sentClosed   Amelia   Updated August 7, 2023 at 11:43am   7 Most recent comment from Uroš Jovanović:Hello Sandeepa,All configuration is fine, thus you do not need to change anything from your end.Please keep an eye on it and let me know if you need further assistance. Gabriel How Do I Customize Categories?Closed Pre-purchase questions for Amelia   Updated August 7, 2023 at 11:32am   4 Most recent comment from Uroš Jovanović:Hello Gabriel,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Ronald Kusch Presentation problemsClosed   wpDataTables   Updated August 7, 2023 at 10:55am   2 Most recent comment from Miloš Jovanović:Hi Ronald, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...