As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Rick Matsumoto Google Sheets APIClosed   wpDataTables   Updated August 10, 2023 at 1:09pm   6 Most recent comment from Miloš Jovanović:Hi Rick,sorry for this delay between replies.1. I see what you mean, you are right - that is not the 403 error coming from WordPress,but it seems it is the response from the Google API,   perhaps ... ronnie adams auto invoice or payment trackingClosed   Amelia   Updated August 11, 2023 at 9:39am   3 Most recent comment from Stefan Petrov:Hello Ronnie,I've got feedback. Basically, some sort of workaround can be done with the Payment link option. If you enable this option, customers can pay through email. For this option to work ... Theo How can change pagination arrow to text and How to switch position search form and search results entires?Closed Pre-purchase questions for wpDataTables   Updated August 10, 2023 at 12:59pm   2 Most recent comment from Miloš Jovanović:Hi Theo,1. In regards to changing the pagination to text instead of arrow,at the moment we do not have a solution for it, but it is a good idea for the future.Please feel free to search on our sugge ... Mj soueidan Image for barberClosed   Amelia   Updated August 10, 2023 at 12:17pm   2 Most recent comment from Uroš Jovanović:Hello Mj, Thank you for reaching out to us. The images can be displayed only on the catalog booking form. You can add that booking form on the front end using the following shortcode:  [ameliacatalo ... Julia Events and ticketsClosed   Amelia   Updated August 10, 2023 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.At the moment, here is how the price display for events functions. If you have two different prices for an event. One is 0$ and the other is 30$. On the fr ... Ken Event Schedule - Shortcode ProblemsClosed   Amelia   Updated August 10, 2023 at 10:26am   11 Most recent comment from Aleksandar Vuković:Hey Ken.Sorry for the misinformation - I misunderstood our developers. It works for all pages.They didn't add other pages where Amelia is here:So, we've only added the /amelia-test/ page. I ... erwin de troch edit / delete appointmentClosed   Amelia   Updated August 10, 2023 at 10:16am   6 Most recent comment from Marko Davidović:Hello erwin,We are glad to hear that everything is fine again and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you al ... Nigel Shaw Amelia screens not working after upgradeClosed   Amelia   Updated August 10, 2023 at 9:48am   5 Most recent comment from Stefan Petrov:Hello Nigel,Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and se ... Black Reef Payments Not WorkingClosed   Amelia   Updated August 10, 2023 at 9:22am   2 Most recent comment from Uroš Jovanović:Hello Black, Thank you for reaching out to us. Can you please go through these steps in this Video we made for using Stripe? We explained what you can do in order to test if your Stripe functionality ... María de Haro Payments with Stripe on the webClosed   Amelia   Updated August 10, 2023 at 9:12am   2 Most recent comment from Uroš Jovanović:Hello María,Thank you for reaching out to us.In order to make sure that Stripe payment is enabled for a specific service, you need to enable it on the Settings tab on the Amelia/Services page.Pleas ... Roberto Implementation for a language schoolClosed Pre-purchase questions for Amelia   Updated August 10, 2023 at 8:58am   4 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching back out to us.Since you have an educational website,  I would propose that you create each teacher as employee and assign specific services (subject) to each e ... Paula Display description mobileClosed   Amelia   Updated August 10, 2023 at 8:43am   7 Most recent comment from Stefan Petrov:Hello Paula,i will make a request. It's not possible to give ETA, but it will be on the list.Thanks for pointing it out. Alex Sebastian Bringing anyone with you optionClosed   Amelia   Updated August 10, 2023 at 7:48am   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not know if this is possible with Booknetic or not but in our demos you can not se ... Lucas Mialani Resend booking details to customerClosed   Amelia   Updated August 10, 2023 at 7:44am   4 Most recent comment from Uroš Jovanović:Hello Lucas,Glad to be able to assist you.Please let me know if you have any other questions. Catalina Mantilla Notifications not sentClosed   Amelia   Updated August 10, 2023 at 7:18am   6 Most recent comment from Marko Davidović:Hello Catalina,Unfortunately, we can not log in in a standard way Do you have some custom login to a backend?Looking forward to your reply.