As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

jorge luis vasquez rueda no deja garudar las tablasClosed   wpDataTables   Updated August 8, 2023 at 6:43pm   7 Most recent comment from Miloš Jovanović:Hi  Jorge,if i understood, you isolated and fixed this issue?If that is the case,I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to crea ... Paul Vandoorne language customisationClosed Pre-purchase questions for Amelia   Updated August 8, 2023 at 3:19pm   4 Most recent comment from Uroš Jovanović:Hello Paul,Glad to be able to assist you.Please let me know if you have any other questions. Sandrine Abibo refusal to activate licenceClosed   Amelia   Updated August 8, 2023 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hey Sandrine.Thank you for reaching out to us.This indicates that you still have the Lite version installed. The Lite version needs to be deactivated/deleted, and the full version installed to be abl ... Wolf Ferrari form not showing on mobileClosed   Amelia   Updated August 8, 2023 at 12:52pm   8 Most recent comment from Uroš Jovanović:Hello,Yes, it could be due to the time that it takes for the update to take effect.Glad to hear that the issue has been resolved.Please let me know if you have any other questions. CARLOS ATRISTAIN Package CustomizationClosed   Amelia   Updated August 8, 2023 at 11:50am   4 Most recent comment from Stefan Petrov:Hello Carlos,please try this CSS code -  p {    display:none!important;}#amelia-container > div > div > div.am-fs__pas.am-fs__main-content > div.am-fs__pas-filter > div:nth-child(1) > div > div > d ... Louise Amelia does not show on pageClosed   Amelia   Updated August 8, 2023 at 11:12am   2 Most recent comment from Stefan Petrov:Hello Louise,thanks for reaching out to us. I'm sorry that you are having issues with the Booking Form.There is a known conflict with the SiteGround plugin.  Try with unchecking "Defer Render-bl ... HEATHER MALTBY troubleshoot paymentClosed   Amelia   Updated August 8, 2023 at 11:06am   3 Most recent comment from Stefan Petrov:Hello Heather,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3430110 For future reference, please don't open multiple tickets with the same topi ... Rob Cioffi Using Amelia as an external events directoryClosed   Amelia   Updated August 8, 2023 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Rob,thanks for reaching out to us. There is no option right out of the box, but there is a workaround.For example, you can set the event date to 15/08 and then set the option for booking to ope ... paul Purchase of lesson or coaching in batchClosed Pre-purchase questions for Amelia   Updated August 8, 2023 at 10:12am   4 Most recent comment from Uroš Jovanović:Hello Paul,Glad to be able to assist you.Please let me know if you have any other questions. Muhammad Khan SettingsClosed   Amelia   Updated August 8, 2023 at 9:56am   2 Most recent comment from Stefan Petrov:Hello Muhammad,thanks for reaching out to us.Services can be managed under the Services tab in the Amelia sidebar. Here you can define Service duration, pricing, minimum and maximum capacity and etc.P ... Dominic group bookingsClosed   Amelia   Updated August 8, 2023 at 9:05am   2 Most recent comment from Uroš Jovanović:Hello Dominic,Thank you for reaching out to us.For that purpose, you need to enable the "Show "Bringing anyone with you" option on the "Duration & Pricing" tab on the Amelia/Services page.Please let ... Rogelio Argüello Didn't receive notification of a booked appointmentClosed   Amelia   Updated August 8, 2023 at 8:59am   6 Most recent comment from Marko Davidović:Hello Rogelio, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... henri unwanted advetisementClosed Pre-purchase questions for Amelia   Updated August 8, 2023 at 8:59am   2 Most recent comment from Stefan Petrov:Hello Henri,thanks for reaching out to us.In order to get rid of the banner, you need to use the Admin CSS plugin. It works well with WordPress single install and WordPress multi-sites.Please, see mor ... Alejandro Limit of CSV file to uploadClosed Pre-purchase questions for wpDataTables   Updated August 8, 2023 at 8:48am   2 Most recent comment from Miloš Jovanović:Hi Alejandro, Data that has more than few thousand rows can  not be imported in this way directly via the plugin - this is a limitation that is coming from WordPress itself combined with server perfo ... Michele Klein iCal Employee LinkClosed   Amelia   Updated August 8, 2023 at 8:47am   2 Most recent comment from Marko Davidović:Hello Michele, Thank you for reaching out to us.Unfortunately, currently, we do not have iCal synchronization at this time but this should be implemented by the end of the year. At this time we have G ...