As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

emiliana martinez lost pastwordClosed   Amelia   Updated August 15, 2023 at 1:49pm   4 Most recent comment from Uroš Jovanović:Hello Emiliana,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Ilias Grigoriadis Mobile App IntegrationClosed   Amelia   Updated August 15, 2023 at 1:36pm   2 Most recent comment from Stefan Petrov:Hello Ilias, thanks for reaching out to us. Amelia is a WordPress plugin and as such can only be used within the WordPress environment. Previously, we had inquiries regarding the app builders like App ... rhonda time of appointments do not match bookingsClosed   Amelia   Updated August 15, 2023 at 11:32am   2 Most recent comment from Stefan Petrov:Hello Rhonda,thanks for reaching out to us. Sorry to hear that you are having issues with Amelia.This might be an issue with the Time Zone settings: If you enabled this setting: Show booking slots in ... Henrry Integracion con HotmartClosed Pre-purchase questions for Amelia   Updated August 15, 2023 at 11:05am   4 Most recent comment from Uroš Jovanović:Hello Henrry,Thank you for clearing that up.I will have this passed on to our developers. You can also add this as a feature suggestion on the following link.Please let me know if you have any other q ... heroseven7 Easy way to Scheduling 3 Appointments in the same slotClosed   Amelia   Updated August 15, 2023 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Since you want 3 different appointments at the same time, that means that you need to have 3 different employees in order for this to be possible.When one employ ... Eran Shefi Step booking rtl issuesClosed   Amelia   Updated August 15, 2023 at 10:43am   4 Most recent comment from Uroš Jovanović:Hello ran,Thank you for reaching out to us.I will have this passed to our developers to have this resolved for one of the next updates. Thank you very much for pointing this out to us.Please let me kn ... Eran Shefi Step Booking not showing calendarClosed   Amelia   Updated August 15, 2023 at 10:19am   3 Most recent comment from Stefan Petrov:Hello Eran,thanks for reaching out to us.I have temporarily disabled the SiteGround Optimizer cache plugin to test it and according to your test, example no.5 is working. I assume this is a good examp ... Siggi updating V1 booking formClosed   Amelia   Updated August 15, 2023 at 9:26am   4 Most recent comment from Uroš Jovanović:Hello Siggi,Glad to hear that.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia i ... Carlos Ramos sending payments to professionals.Closed   Amelia   Updated August 15, 2023 at 8:45am   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time all payments that you receive can only go to one account and then you need ... Chloe Robinson Customising Outlook ICL fileClosed   Amelia   Updated August 15, 2023 at 8:44am   4 Most recent comment from Marko Davidović:Hello Chloe, User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description filed that you can find in settings/integrations/Google Calendar ... Remko Sieben CSS to hide location in booking formClosed   Amelia   Updated August 15, 2023 at 8:41am   8 Most recent comment from Marko Davidović:Hello Remko,We went on your page but we can not see the location section on your pageSo as far as we can see everything is working fine now.We wish you all the best. Have a nice day.  Eran Shefi Service panel issuesClosed   Amelia   Updated August 15, 2023 at 8:25am   2 Most recent comment from Marko Davidović:Hello Eran, Thank you for reaching out to us.You can switch between emplyoee and services but service work hours and days depend on what you have set in emplyoee work hours.The availability of the ser ... Will Stripe Connect so each employee receives payment directlyClosed   Amelia   Updated August 15, 2023 at 8:24am   3 Most recent comment from Uroš Jovanović:HelloWill, Thank you for reaching out to us. At the moment, we do not have any other solution than what you proposed in regard to the Stripe Connect integration. We have a plan to integrate it in Amel ... Eduardo Ocejo Doménech Appointments Amelia maximum capacityClosed   Amelia   Updated August 15, 2023 at 8:03am   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for reaching out to us.For that purpose, you need to enable the "Allow booking below minimum capacity" option on the Amelia/Settings/Appointments page.Hope this helps you.Pleas ... Eduardo Fonseca connection to woocommerceClosed   Amelia   Updated August 15, 2023 at 7:30am   2 Most recent comment from Stefan Petrov:Hello Eduardo,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond t ...