I have a extra lesson service company. People can book a extra lesson for their child. But the thing is when they click on a lesson (for example 'Engels 60 minuten') (that is a English lesson for 60 minutes) and after they click on the location tab and when they click on one of the locations it is loading really slow and the screen is frozen, same with if they want to select a 'bijlesdocent' 'teacher', it loads really slow and even freezes.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Yes I offer lots of service to my customers, but is there any way I can speed up the loading time and reduce the lag that is currently there. Because a lot of customers will not like that when they book they have to wait 30 seconds before clicking another choice and again waiting 30 seconds. Customers will maybe stop with buying my service because of that, please let me know
Sorry for the inconvenience, but there is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package.
We've had customers that used Amelia for Covid-19 vaccinations, and they worked with around 1.000 appointments per day. If you have a lot of data (services, employees, appointments, and most likely customers) combined, so if the form is not filtered (like [ameliabooking service=1] or something similar), the form loads all services and all employees.
If you're connected to Google and/or Outlook Calendar, those are checked for availability as well. Once the service is selected, the employees are drawn and their free time slots are displayed. So, there are a few calls that pull relevant data, but that shouldn't be causing a lot of issues.
Maybe you can try increasing the timeout limit as well. Also, try enabling the "Load Entities on page load" slider in Amelia Settings/Activation? That should avoid AJAX calls for fetching entities (services, employees, locations, packages, tags) and should increase the performance.
Please, let us know if you have any other questions.
I have a extra lesson service company. People can book a extra lesson for their child. But the thing is when they click on a lesson (for example 'Engels 60 minuten') (that is a English lesson for 60 minutes) and after they click on the location tab and when they click on one of the locations it is loading really slow and the screen is frozen, same with if they want to select a 'bijlesdocent' 'teacher', it loads really slow and even freezes.
Hello Tim,
thanks for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Stefan,
Yes I offer lots of service to my customers, but is there any way I can speed up the loading time and reduce the lag that is currently there. Because a lot of customers will not like that when they book they have to wait 30 seconds before clicking another choice and again waiting 30 seconds. Customers will maybe stop with buying my service because of that, please let me know
Hello Tim,
Sorry for the inconvenience, but there is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package.
We've had customers that used Amelia for Covid-19 vaccinations, and they worked with around 1.000 appointments per day. If you have a lot of data (services, employees, appointments, and most likely customers) combined, so if the form is not filtered (like [ameliabooking service=1] or something similar), the form loads all services and all employees.
If you're connected to Google and/or Outlook Calendar, those are checked for availability as well. Once the service is selected, the employees are drawn and their free time slots are displayed. So, there are a few calls that pull relevant data, but that shouldn't be causing a lot of issues.
Maybe you can try increasing the timeout limit as well. Also, try enabling the "Load Entities on page load" slider in Amelia Settings/Activation? That should avoid AJAX calls for fetching entities (services, employees, locations, packages, tags) and should increase the performance.
Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables