When I add the amelia shortcode to my pages, it shows on the page rather than creating a booking form. Here is a sample page I have added both an amelia shortcode and also a WP Forms shortcode to the page (just to check that shortcodes do work.)
I use Amelia on another site with no problems, so I have no idea why this is happening. Do you have any suggestions on troubleshooting I can do?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello!
When I add the amelia shortcode to my pages, it shows on the page rather than creating a booking form. Here is a sample page I have added both an amelia shortcode and also a WP Forms shortcode to the page (just to check that shortcodes do work.)
I use Amelia on another site with no problems, so I have no idea why this is happening. Do you have any suggestions on troubleshooting I can do?
To add, the plugin is activated with the licence key. I can create services, link integrations and add employees etc. I just can't add the shortcodes.
The title of this ticket seems to be populated from Chrome autofill, the issue isn't with WP Bakery. I'm not using a page editor
Hello Stephanie,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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