Public Tickets
FREDERIC GELINAT
Editing services (it's not working)Closed
Pre-purchase questions for Amelia
Updated August 29, 2023 at 10:41am
2
Most recent comment from Marko Davidović:Hello FREDERIC,
I'm afraid that we didn't quite get how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
We wish you all the best ...
Ofek Sitbon
Can't add any time appointment from admin userClosed
Amelia
Updated August 29, 2023 at 10:40am
2
Most recent comment from Uroš Jovanović:Hello Ofek,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not?
Looking forward to your reply.
Lisbel Valdés Rodríguez
Label translation - Not possibleClosed
Amelia
Updated August 29, 2023 at 10:39am
4
Most recent comment from Stefan Petrov:Hello ORION PREMIER SL,i agree, but currently, there is no option for changing that label in the Customization section. Feel free to suggest it on this page - Amelia FeaturesPlease, let me know if y ...
capkeltiek
Update 6.6Closed
Amelia
Updated August 29, 2023 at 10:29am
3
Most recent comment from Stefan Petrov:Hello capkeltiek,nice to hear that is working now. Please, let us know if you come upon any issues with the new version.
Robert Pothier
ProductsClosed
Amelia
Updated August 29, 2023 at 10:10am
4
Most recent comment from Marko Davidović:Hello Robert,Yes, this option is not available for packages at this time. This is a specific requirement and unfortunately, we do not have a better workaround for this. If you want to use this you can ...
Michael O\'Quin
Stripe compatibilityClosed
Amelia
Updated August 29, 2023 at 9:59am
2
Most recent comment from Marko Davidović:Hello Michael,
Thank you for reaching out to us.Yes, Amelia is compatible with this version just make sure that you have the latest version 6.6 installed. Should you have any further inquiries, we ki ...
Sabrina Garcia
maximum attendeesClosed
Amelia
Updated August 29, 2023 at 9:14am
5
Most recent comment from Marko Davidović:Hello Sabrina,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, pl ...
Robert Pothier
Major Profile GlitchClosed
Amelia
Updated August 29, 2023 at 9:08am
2
Most recent comment from Marko Davidović:Hello Robert,
Thank you for purchasing our product, and for reaching out to us.
You booked for a customer while you were logged in as an admin. Please note that when you do this in the future you sho ...
Laura Jennings
Removing Customer Account AccessClosed
Amelia
Updated August 29, 2023 at 9:04am
4
Most recent comment from Marko Davidović:Hello Laura,When this option is enabled Automatically create Amelia Customer user – every time a new customer makes an appointment they will automatically get a WordPress user with the Amelia Cu ...
capkeltiek
Plugin OUT OF ORDER and DISABLED after upgrade to 6.6Closed
Amelia
Updated August 29, 2023 at 8:55am
3
Most recent comment from Marko Davidović:Hello,
Thank you for reaching out to us.This sound like it was just a caching issue and we are glad to hear that everything is working now and should you have any further inquiries, we kindly request ...
Francesca Kendall
Appt export doesnt match apptsClosed
Amelia
Updated August 29, 2023 at 8:38am
7
Most recent comment from Uroš Jovanović:Hello Francesca,Our developers are working on this as soon as possible as we are looking at the possible cause of this issue.I appreciate your patience.In the meantime, please let us know if you have ...
Robert Pothier
customized tagsClosed
Amelia
Updated August 29, 2023 at 8:35am
2
Most recent comment from Uroš Jovanović:Hello Robert,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ...
Marek
separate email invitationClosed
Amelia
Updated August 29, 2023 at 8:07am
14
Most recent comment from Uroš Jovanović:Hello Marek,Can you please provide me with the screen recording of that process and I will assist with resolving this issue?Looking forward to your reply.
Robert Pothier
Catalog booking viewClosed
Amelia
Updated August 28, 2023 at 9:49pm
4
Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us and for providing us with feedback on the catalog booking form.As Francesca said, you can use the 1.0 catalog booking form with the following shortcode:[a ...
Adnane
CalendarClosed
Amelia
Updated August 28, 2023 at 9:30pm
2
Most recent comment from Uroš Jovanović:Hello Adnane,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...