Hi Guys,

When a customer successfully cancels an appointment using the email link, I see that the appointment still shows in the "Appointments" area, which is fine as it shows as cancelled.  However I don't understand why it shows on the dashboard under upcoming appointments, as it isn't now an upcoming appointment.  Also why does it show in the "Finance" area? I would understand if people had fully or partly paid online, but my client's site has it set to only "On Site".  This means they have an entry there for a cancelled appointment with a status of pending, and no other suitable status to choose from.  Is this a bug?  If not then either can you develop the plugin to remove these entries from the finance area when they meet these conditions or have a status of cancelled their as well.  Or are you expecting the client to leave the value paid as zero and change the status to paid (which seems illogical)?

Thanks Uros for passing that to the Dev team. Could also pass the other part about cancelled appointments still showing in the “Upcoming Appointments” section of the dashboard. There is no reason for them to show there if cancelled.