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Public Tickets

heitor muniz ActivationClosed   Amelia   Updated July 17, 2023 at 12:54pm   2 Most recent comment from Uroš Jovanović:Hello Heitor,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... Stephen Payment Authorisation onlyClosed   Amelia   Updated July 17, 2023 at 12:05pm   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Harry Kerver Purchase informationClosed Pre-purchase questions for Amelia   Updated July 17, 2023 at 11:41am   2 Most recent comment from Marko Davidović:Hello Harry, Thank you for reaching out to us.You have a choice you can buy a lifetime license and you can buy annual license. You can then cancel the annual license but then you lose the access to up ... aline ServicesClosed   Amelia   Updated July 17, 2023 at 11:40am   2 Most recent comment from Stefan Petrov:Hello Aline,thanks for reaching out to us.There is no option to directly change the colors of the sections you highlighted in the screenshot. This can be changed with the CSS code.  I did some chan ... Amandine Turrel Migrer planning réservation d'un site à un autreClosed Pre-purchase questions for Amelia   Updated July 17, 2023 at 11:35am   2 Most recent comment from Uroš Jovanović:Hello Amandine,I guess that you were able to resolve this issue by yourself.Please let me know if you have any other questions. Johan Vancauwenbergh Autofill not working on package formClosed   Amelia   Updated July 17, 2023 at 11:18am   2 Most recent comment from Uroš Jovanović:Hello Jonah,Thank you for reaching out to us.Since Amelia doesn't yet have a membership feature, and it will be developed as a part of the Developer license (maybe even as part of the Pro license ... Vivien Disable WoocommerceClosed   Amelia   Updated July 17, 2023 at 11:01am   2 Most recent comment from Stefan Petrov:Hello Vivien,We already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3414178/ Please, check the response and we will provide support there.Thank you for your patience! Hussnain User InformationClosed   Amelia   Updated July 17, 2023 at 10:44am   4 Most recent comment from Uroš Jovanović:Hello Hussnain,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... shalem raju Need support to add notes against customersClosed   Amelia   Updated July 17, 2023 at 10:21am   2 Most recent comment from Stefan Petrov:Hello Shalem,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Daniela Notifications not updating and custom fieldsClosed   Amelia   Updated July 17, 2023 at 10:17am   6 Most recent comment from Marko Davidović:Hello Daniela, You are most welcome, and we are glad that we were able to help you again. As for id of custom fields you can find that easily when you hover over the place holder you will see the labe ... Angelo Days off not showing in calendarClosed   Amelia   Updated July 17, 2023 at 10:15am   4 Most recent comment from Uroš Jovanović:Hello Angelo, Thank you for the update on this. We have a plan to completely change the calendar page on the back-end and our developers are working on it at the moment. This is how it works at the mo ... Robin Tindall Multiple attendee notifcationsClosed   Amelia   Updated July 17, 2023 at 9:41am   2 Most recent comment from Stefan Petrov:Hello Robin, Sorry for the late response. The only way you can receive additional information through bookings (like emails, additional people's names, etc.) is by adding custom fields to the ... Naomi Martin Customers unable to purchase the same package on different datesClosed   Amelia   Updated July 17, 2023 at 8:38am   6 Most recent comment from Uroš Jovanović:Hello Naomi,Thank you for the update on this.Can you please provide me with the screen recording of this issue as I could not replicate it from your end?Looking forward to your reply. Wally Jones PayPalClosed   Amelia   Updated July 17, 2023 at 8:31am   4 Most recent comment from Uroš Jovanović:Hello Wally,Glad to hear that the issue has been resolved now.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review o ... Yamil Insaurralde Booked Package Cancelled/Eliminated = Available Time Dissapears on Employee's Calendar (Bug?)Closed   Amelia   Updated July 17, 2023 at 8:19am   11 Most recent comment from Uroš Jovanović:Hello Yamil,I will let you know as soon as possible.Thank you for your patience.