We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Coughlin FEATURE REQUEST - Zoho IntegrationClosed   Amelia   Updated October 17, 2023 at 6:40am   2 Most recent comment from Marko Davidović:Hello Coughlin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. In light of this, we encourage you to kindly consider submitting this valuable sugges ... Miriam Event or Appointment BookingClosed   Amelia   Updated October 17, 2023 at 5:38am   10 Most recent comment from Marko Davidović:Hello Miriam,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ... Jerry Turk Toggle Column Group FeatureClosed   wpDataTables   Updated October 20, 2023 at 4:53pm   3 Most recent comment from Miloš Jovanović:Hi Jerry,If i understood the use-case, you are trying to sort the Table on the Grouped Column and to have it as descending order?You are correct, and sorry to disappoint you, at this time we do not ... Frederic maximum of a "number-range-slider" filter fixedClosed   wpDataTables   Updated October 16, 2023 at 8:33pm   2 Most recent comment from Miloš Jovanović:Hi Frédéric,To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period.-A ... Lorenzo Aguzzi mail di conferma appuntamenti non arrivanoClosed   Amelia   Updated October 16, 2023 at 5:11pm   2 Most recent comment from Uroš Jovanović:Hello Lorenzo,Thank you for reaching out to us.Can you please let me know how you configured the cronjob in Amelia for reminders?Looking forward to your reply. PixelKit Cancelled Appointments shows in backendClosed   Amelia   Updated October 16, 2023 at 4:59pm   4 Most recent comment from Uroš Jovanović:Hello,Will do that, no worries.Please let me know if you have any other questions. TingYi pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated October 16, 2023 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Ting,Thank you for expressing interest in the Amelia plugin.1. Yes, this is exactly how booking works in the Amelia plugin.2. 4. A customer can cancel the appointment from the customer panel or ... mike display times differentlyClosed   Amelia   Updated October 16, 2023 at 11:52am   2 Most recent comment from Marko Davidović:Hello mike, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Thisis the only way at this time. In light of this, we encourage you to kindly consider ... David event booking with packageClosed   Amelia   Updated October 16, 2023 at 11:50am   4 Most recent comment from Marko Davidović:Hello Miriam, Please when you have some question open your own ticket so thyt we do not disturb other users since they will get each of our questions and replies. We do not have such immediate plan ... Robert Pothier Extras on packagesClosed   Amelia   Updated October 16, 2023 at 11:31am   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may have already suggested this feature. If you can't see it, ... Margarita Special Dates - apply for all employeesClosed   Amelia   Updated October 16, 2023 at 11:11am   2 Most recent comment from Uroš Jovanović:Hello Margarita,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Denny Webhook sending wrong dataClosed   Amelia   Updated October 16, 2023 at 9:16am   6 Most recent comment from Uroš Jovanović:Hello Denny,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Carrie Bruno DepositsClosed   Amelia   Updated October 16, 2023 at 9:11am   4 Most recent comment from Uroš Jovanović:Hello Larry,Thank you for the update on this.We have implemented this with the use of payment links.Please check it out and let me know if it works or not.Looking forward to your reply. Rhona Est cupiditate velitClosed Pre-purchase questions for wpDataTables   Updated October 16, 2023 at 9:10am   1 Most recent comment from Rhona:Non numquam sint dol.lklkjljkljlkjljkljkljkljljkljkljkljkljkl iuiouo Siniša Šinjori Apartment bookingClosed   Amelia   Updated October 16, 2023 at 9:03am   4 Most recent comment from Marko Davidović:Hello Sinisa,All the best to you and have a great week.