As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

BRUCE YOUNG Problems since upgradeClosed   Amelia   Updated November 10, 2023 at 10:03am   3 Most recent comment from Marko Davidović:Hello BRUCE, Thank you for reaching out to us.We are glad to hear that everything is working again. Should you have any further inquiries, we kindly request that you open separate tickets for each qu ... Michael Amelia & WooCommerce IntegrationClosed   Amelia   Updated November 10, 2023 at 9:18am   2 Most recent comment from Marko Davidović:Hello Michael, I'm afraid that we didn't quite get what you want to achieve exactly? But everything related to statuses in Amelia and WooCommerce can be set via rules that you need to set in ... Stéphane Gernez Add events to WooCommerce cartClosed   Amelia   Updated November 10, 2023 at 9:10am   2 Most recent comment from Stefan Petrov:Hello Stéphane,Thanks for reaching out to us.Unfortunately, currently, it is only possible to add multiple services/appointments to the cart. When the option is enabled, in the booking form, when yo ... Franziska fatal error - page layout smashedClosed   Amelia   Updated November 10, 2023 at 8:54am   4 Most recent comment from Marko Davidović:Hello Franziska,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we ... Norman Gabalin Calendar not showing completelyClosed   Amelia   Updated November 10, 2023 at 8:44am   4 Most recent comment from Stefan Petrov:Hello Norman,Yes, the backend calendar is actually reading the employee work hours, but this also depends if the employee or the admin is logged in. For example, if the admin is logged in and the opti ... Alex Benitez ServicesClosed   Amelia   Updated November 10, 2023 at 8:41am   2 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.Unfortunately, currently, your scenario is not possible to configure with Amelia, but it is possible to do something similar. In order to configure the specifi ... David Wilson String queryClosed   Amelia   Updated November 10, 2023 at 7:38am   4 Most recent comment from Stefan Petrov:Hello David,You are most welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Jonas Weber Bug Payment LogosClosed   Amelia   Updated November 10, 2023 at 7:01am   2 Most recent comment from Marko Davidović:Hello Jonas, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Did you already change ... Sylvie Recurrence événementsClosed   Amelia   Updated November 10, 2023 at 6:56am   2 Most recent comment from Marko Davidović:Hello Sylvie, Thank you for reaching out to us.You can set recurring appointments to weekly but your customer must book on their own per your internal agreement with them to book on every 2 weeks. The ... Duncan Harding Can you make booking at half past hourClosed   Amelia   Updated November 10, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Duncan, 1. I'm afraid that we didn't quite get what you want to achieve exactly? We will try to help as best as we can. You can set that you can book on every 5 minutes or on every 30 ... Uriahs Strict filtering of column valuesClosed   wpDataTables   Updated November 9, 2023 at 10:01pm   5 Most recent comment from Miloš Jovanović:Hi Uriahs,No problem, I am happy to advise.Anything else that we could assist with, please don't hesitate to create new tickets.Thank you. Frank Bell wp_wpdatatables_rows row creationClosed   wpDataTables   Updated November 10, 2023 at 2:51pm   3 Most recent comment from Miloš Jovanović:Hi Frank,We got confirmation from our QA Team about this.They basically confirmed what i checked.So, in regards to the actual cell data, our Plugin does not save that anywhere, it just provides it fr ... Vlad Not responsive tabelClosed   wpDataTables   Updated March 20, 2025 at 9:53am   3 Most recent comment from Mihail:If you're working with wpDataTables and need to ensure that all columns are visible on mobile devices, here are a few approaches: Adjust column priority – In the settings, modify the Responsive ... David Hammond Need HelpClosed   wpDataTables   Updated November 9, 2023 at 3:28pm   2 Most recent comment from Miloš Jovanović:Hi David, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Fernando Limit. the number of appointments only a specific dayClosed   Amelia   Updated November 9, 2023 at 3:22pm   4 Most recent comment from Uroš Jovanović:Hello Fernando,Thank you for reaching back out to us.My apologies for not being clear enough. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest t ...