Hello, I have just upgraded my account from license pro to developper.
I would like to know if the update is done automatically, because on my TMS pluging account it says that the developper license is active, but I don't know where to find the API key.
Can you tell me how to get it?
Thank you very much,Marina.
Thanks for reaching out to us. When you purchase a license, you need to enter the purchase code in the Activation settings in order to activate the automatic updates. But, if you see that the developer license is active, you should also be able to see the API key in Settings.
I hope it helps. Please, let us know if you have any other questions.
Stefan Petrov[email protected]
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Thank you for your feedback,
I already had the pro license, I upgraded to the developer license. When I go to "activation section", I don't see my license, it says "for security reasons your key is hidden but you can access it by going to store.tms-plugins.com (see screenshot 1).
When I go to store.tms-plugins.com, it says that I have a developer license (see screenshot 2).
When I go to Amelia, I don't have the API part (see screenshot 3), which is mentioned on the page: https://wpamelia.com/api-endpoints/
Can you please help me?
Attached files: screesht 2.png screesht 1.png screesht 3.png
Thanks for the additional information.
The information you see in screenshot 1 is proof that you already activated the licence. It is hidden due to security reasons and you can also see that down at the bottom, there is a button to "Deactivate" the licence.
Screenshot 2 is also the confirmation that you have ownership of the Developer licence, indeed.
But, the API part is included in the Developer licence and it shouldn't be missing. What i can do i send the Amelia 6.7 Dev licence via WeTransfer. What you need to do is deactivate Amelia in the Plugin section temporarily, download the file, click on Add New and select the new file. It will ask you to overwrite and if everything is correct, you should be able to see the API part.
Please, let me know if it works after installing.
Hello,Thank you ! It's all good now :).Regards,Marina.
Great! Thanks for the feedback.
If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Hi, I just purchased the dev license, and I am having the same issue. I have tried every way of deactivating and reinstalling it again.