Public Tickets
Tony
Adding Html to the Content Custom Field TypeClosed
Amelia
Updated February 26, 2025 at 8:22am
6
Most recent comment from Stefan Petrov:Hi Tony,
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there ...
Barbora
Can't publish forms - error 400Closed
Amelia
Updated February 26, 2025 at 8:05am
12
Most recent comment from Marko Davidović:Hello again,
The update is scheduled for this week and it should be released soon.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wi ...
Carolyn Knight
WpDatatables support ticket ignored
wpDataTables
Updated February 26, 2025 at 8:04am
12
Most recent comment from Aleksandar Vuković:Understood, Uriahs, thanks for letting us know.
I marked those tickets as unread and my colleague should be getting back to you soon. Once again, sorry for the inconvenience.
I also want to thank ever ...
Alexandre
Amelia is not appearsClosed
Amelia
Updated March 3, 2025 at 1:07pm
11
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that it seems that you didn’t call wp_footer() in your custom theme, as we couldn't see any scripts in the footer ...
Kinia
HTML Mode switches to Text Mode for a Custom NotificationClosed
Amelia
Updated February 27, 2025 at 10:05am
7
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that this has been registered as bug and this will work on this and this should be resolved in one of the future updates ...
Robin
Wrong time zone in Outlook Calendar SyncClosed
Amelia
Updated February 26, 2025 at 7:02am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This is not Amelia issues this si up to your settings in your calendar. We can see that Outlook shown 13 as time of the appointment but it is actually 14 ...
Chairul
no one responded our ticket nearly two monthsClosed
wpDataTables
Updated February 25, 2025 at 10:53pm
2
Most recent comment from Miloš Jovanović:Hello,
As mentioned on the other tickets, my sincere apologies, we had serious issues with this Support ticketing system.We will soon switch to a new one, and this one seems to be fixed, but you can a ...
Rizwanul
Good call AIClosed
Amelia
Updated February 25, 2025 at 7:13pm
8
Most recent comment from Uroš Jovanović:Hello Rizwanul,
For that purpose, you can add the %customer_phone% placeholder to the "Event Title and Description" field on the Amelia > Settings > Integrations > Outlook Calendar page.
Please let me ...
Romain Rayez
appointmentClosed
Amelia
Updated February 25, 2025 at 5:58pm
2
Most recent comment from Uroš Jovanović:
Hello Romain,
If you are unable to add a second appointment even though the day still has availability, it’s likely due to the way the system handles existing bookings. Instead of ...
Ben
Custom panelClosed
Amelia
Updated February 25, 2025 at 4:50pm
13
Most recent comment from Uroš Jovanović:Hello Ben,
Thank you for reaching out!
To set up recurring appointments, you’ll need to ensure that recurring appointments are enabled for the specific service. Here’s how to do it:
Go to Amelia > ...
Uwe
Send Feedback Notification manuallyClosed
Amelia
Updated February 25, 2025 at 2:08pm
4
Most recent comment from Uroš Jovanović:Hello Uwe,
Thank you for reaching out. At the moment, the only available option is to completely deactivate the feedback notification in Amelia > Notifications settings. There isn’t a way to disable ...
Harshit Singh Ahuja
Table width and responsiveness
wpDataTables
Updated February 25, 2025 at 12:18pm
2
Most recent comment from Miloš Jovanović:Hi Harshit,Can you please show us more details/steps, what you tried so far and what is the end goal?- Please also confirm what is the table type, is it perhaps a Simple table or another one, like Man ...
Mark Olbert
Customizing Scatter Plot
wpDataTables
Updated February 25, 2025 at 11:59am
10
Most recent comment from Miloš Jovanović:Hi Mark,
Thank you for this feedback. I will do my best to clarify the situation regarding your license and subscription.
License & Refund:Since we processed your refund, your license was automatical ...
Jon
Book appointment from a package in the backendClosed
Amelia
Updated February 25, 2025 at 11:47am
8
Most recent comment from Stefan Petrov:No problem, Jon.
You are welcome.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day.
Nicolas
Amelia lite --> standardClosed
Amelia
Updated February 25, 2025 at 11:46am
2
Most recent comment from Stefan Petrov:Hi Nicolas,
Thanks for reaching out to us. You can't have two versions enabled at the same time. If you want to use the Standard license, you need to activate only the Standard license in the Plu ...