As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Milan Google Sheets - ErrorClosed   wpDataTables   Updated March 17, 2025 at 3:42am   4 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Jim Honea SupportClosed   wpDataTables   Updated March 17, 2025 at 3:41am   2 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Luke Gilde Google SheetsClosed   wpDataTables   Updated March 17, 2025 at 3:36am   2 Most recent comment from Miloš Jovanović:Hello, Apologies for all the waiting time. Thank you for your patience.   Google has recently updated its security policies, affecting how Google Spreadsheets connect to third-party applications. As ... razvan Calendar list - date limitClosed   Amelia   Updated March 16, 2025 at 3:09pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Thank you for your inquiry! Currently, there isn't an option to limit the number of events shown in the [ameliaeventslistbooking] shortcode to a specific timeframe, such as events h ... Tom DiBuono Employees cant add customers?Closed   Amelia   Updated March 16, 2025 at 3:05pm   12 Most recent comment from Uroš Jovanović:Hello Silviu, No problem at all, and thanks for reaching out! To hide the "New Appointment" button on the employee panel, you can use the following CSS: #amelia-container > div.am-fs__main > div > di ... mieke wind Cannot edit appointments or eventsClosed   Amelia   Updated March 14, 2025 at 7:33pm   31 Most recent comment from Daniel: Filip Hegeduš Question Regarding Allowing Employees to Add Customers Beyond Calendar Capacity (e.g., VIP Slot)Closed   Amelia   Updated March 14, 2025 at 5:07pm   2 Most recent comment from Uroš Jovanović:Hello Filip, Thank you for reaching out. Only an admin user can add customers beyond the set capacity. Employees do not have this option. Let me know if you need any further clarification! Stephan Nutzung der Schlagworte bei EventsClosed   Amelia   Updated March 14, 2025 at 4:54pm   4 Most recent comment from Uroš Jovanović:Hallo Stephan, vielen Dank für dein ausführliches Feedback! Ich werde mir das genauer ansehen und mich so bald wie möglich wieder bei dir melden. Kaylee Refund and Invoice emails and pdfsClosed   Amelia   Updated March 14, 2025 at 4:38pm   18 Most recent comment from Uroš Jovanović:Hello Kaylee, There isn’t an option to generate and send a refund invoice when manually refunding a class. Currently, invoices are only generated for purchases. Let me know if you need any further c ... Stacy the deposit function not workingClosed   Amelia   Updated March 24, 2025 at 6:19am   13 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that this is because this event has some tickets saved in the database. It was likely made with custom pricing and than ... Edwin van Halem Migration issues V1 to V2 bookingClosed   Amelia   Updated March 14, 2025 at 11:41am   4 Most recent comment from Marko Davidović:Hello again, My client uses single catalog view a lot  [ameliacatalog category=1]  on specific pages. There is no suitable alternative in V2. ameliacatalogbooking has a lot of UI bloat, we just wa ... Meiyan add-ons for serviceClosed   Amelia   Updated March 14, 2025 at 10:37am   2 Most recent comment from Stefan Petrov:Hi Meiyan, Thanks for reaching out to us. I'm not sure which add-ons you are referring to. May I ask for more details? If you are referring to coupons, you can simply assign them to all services ... Charlotte 2 emails fields for notificationClosed   Amelia   Updated March 14, 2025 at 10:32am   2 Most recent comment from Uroš Jovanović:Hello Charlotte, There isn't an option to automatically send the confirmation email to two different email addresses dynamically (e.g., the person who booked and an additional recipient). However ... Shari House Unable to Save EventsClosed   Amelia   Updated March 14, 2025 at 10:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or i ... Abirame Periyasamy Urgent: Regarding customizing invoices only with some emailsClosed   Amelia   Updated March 14, 2025 at 10:17am   2 Most recent comment from Stefan Petrov:Hi Abirame, Thanks for reaching out to us. Unfortunately, there is no such option currently available within Amelia's features. This option can only be turned on or off in the General settings. P ...