Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

benjamin notification for recurring appointmentsClosed   Amelia   Updated November 18, 2024 at 8:00am   2 Most recent comment from Stefan Petrov:Hi benjamin, You might notice two options in the notification templates (text and HTML). To switch to HTML mode, add the "break" element.    Laurine Deruytere plugin breaks the WordPress admin interfaceClosed Pre-purchase questions for Amelia   Updated November 18, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hi Laurine, Thanks for reaching out to us. First of all, just want to make sure, are you using Lite version of Amelia or full version?  PO YAO HUANG request for account setting and appointment settingClosed   Amelia   Updated November 18, 2024 at 7:16am   4 Most recent comment from Marko Davidović:Helo again, When you have several questions or issues please open a new separate ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in ... Roger HUE Mise à jourClosed   Amelia   Updated November 18, 2024 at 7:01am   2 Most recent comment from Uroš Jovanović:Hello Roger, Thank you for reaching out to us. Please check the following article for this purpose: Updating the plugin to the latest version Let me know if that works for you. Fatima Notification PlaceholdersClosed   Amelia   Updated November 18, 2024 at 7:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Most likely you are just testing notifications and sense there are not actual booking and data to be sent you see the placeholders. But is you for exampl ... Julien Kohnhauser Booking only for known clientsClosed   Amelia   Updated November 18, 2024 at 6:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This would some sort of membership feature and Amelia doesn't have this yet. But t ... Kim Bo Christensen Show booking in 24-hour formatClosed   Amelia   Updated November 18, 2024 at 6:55am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. As far as we understand this is resolved but just in case we will explain how this works. Amelia doesn't have date and time settings, so to change t ... Maico Staal Edit appointment detailsClosed   Amelia   Updated November 18, 2024 at 6:54am   6 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Ryan Hynd HELPClosed   Amelia   Updated November 18, 2024 at 6:53am   4 Most recent comment from Marko Davidović:Hello again, When you have several questions or issues please open a new seperate ticket for each question, and we will help you there. In that way, issues and questions that are related to different ... Md Fahad Form Not Showing in MobileClosed Pre-purchase questions for Amelia   Updated November 18, 2024 at 6:32am   9 Most recent comment from Uroš Jovanović:Hello Saima, Please create a separate ticket and we will assist you with this. Looking forward to your reply. Anja in der Weide Google maps integration - where does it appear in the frontend?Closed   Amelia   Updated November 18, 2024 at 6:27am   4 Most recent comment from Uroš Jovanović:Hello Anja, Thank you for your message. The behavior you're describing is expected. The Google Map you see on the back-end when setting a location is only for admin reference. On the front-end ev ... James Poindexter Booking Time BlocksClosed   Amelia   Updated November 18, 2024 at 6:17am   4 Most recent comment from Uroš Jovanović:Hello James, In Amelia, the maximum allowed duration for a single booking is 24 hours, so selecting a block of multiple consecutive days within a single appointment is not supported by the plugin. The ... Anja in der Weide Zoom link placeholder formatClosed   Amelia   Updated November 17, 2024 at 2:12pm   2 Most recent comment from Uroš Jovanović:Hello Anja, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... jamil davod abdi Stripe priceplan uppgrade issueClosed   Amelia   Updated November 17, 2024 at 2:09pm   2 Most recent comment from Uroš Jovanović:Hello Jamil, For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine ... SocialMedia SEO Manager Hello I am unable to update the plugin automatically.   wpDataTables   Updated November 15, 2024 at 6:01pm   1 Most recent comment from SocialMedia SEO Manager:HelloI am unable to update the plugin automatically and you have send the new version how do i upload this without effecting my current data as the plugin may already have some data............My Purc ...