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Public Tickets

Richard Schöttl Invoice Woocommerce Product InformationClosed   Amelia   Updated December 13, 2024 at 9:17am   5 Most recent comment from Uroš Jovanović:Hello Richard, Glad to hear that the issue has been resolved. I will have this ticket closed now.   Wai Yee Trigger Email After Package Payment Changed to PaidClosed   Amelia   Updated December 13, 2024 at 3:36pm   5 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that if you are updating the payment on the finance page, you should use the hook amelia_after_payment_updated WP Hooks ... Marco Display bug - Amelia plugin conflicts with WordPress CustomizerClosed   Amelia   Updated December 13, 2024 at 8:40am   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You are most welcome, and we are glad that we were able to help you. It looks the same but they are not this version has fix built in. Should you have an ... Azzurra LHOEST Disable HTML Mode in Employee Panel DescriptionClosed Pre-purchase questions for Amelia   Updated December 13, 2024 at 8:06am   2 Most recent comment from Stefan Petrov:Hello Azzura, Thanks for reaching out to us.  Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page, ... Azzurra LHOEST Unable to Customize Employee Panel DesignClosed Pre-purchase questions for Amelia   Updated December 13, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Beca ... Jens Eisemann Bug reports   wpDataTables   Updated December 12, 2024 at 10:30pm   1 Most recent comment from Jens Eisemann:Hello support team, when will my bug queries be answered?https://tmsplugins.ticksy.com/ticket/3774068/https://tmsplugins.ticksy.com/ticket/3774067/https://tmsplugins.ticksy.com/ticket/3185018/ Azzurra LHOEST Add “My Profile” as a Tab in Employee Panel Pre-purchase questions for Amelia   Updated December 12, 2024 at 8:36pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Lina Grebe Customers cannot be created   Amelia   Updated December 12, 2024 at 8:24pm   13 Most recent comment from Uroš Jovanović:Hello Lina, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... rich The Plugin "wpDataTables - Tables & Table Charts" has a security vulnerability. Pre-purchase questions for wpDataTables   Updated December 12, 2024 at 6:46pm   2 Most recent comment from Miloš Jovanović:Hello,As we can see from the report, it states that vulnerability was found in the premium version of wpDataTables version 6.3.1, so that premium version and the ones before that can be affected. T ... David Folkerson Load speed with big tablesClosed   wpDataTables   Updated December 12, 2024 at 5:16pm   3 Most recent comment from Miloš Jovanović:Hi David, In regards to the initial question, in terms of slow load issues, it could depend on different factors.It depends on how many charts you plan to have per each Page;How many tables would be o ... Veronica Help with feature   Amelia   Updated December 12, 2024 at 2:11pm   2 Most recent comment from Uroš Jovanović:Hello! Thank you for your question. Custom fields in Amelia are connected to appointments rather than customer profiles, so they will appear on the Amelia > Appointments page instead of the Customer p ... lino alderuccio CANCEL APPOINTMENT   Amelia   Updated December 12, 2024 at 1:42pm   2 Most recent comment from Uroš Jovanović:  Hello Lino, When you cancel an appointment, an email will be sent to the client, but it will not include the reason for the cancellation. Let me know if you need further clarification. Andy Bats Book AppointmentClosed   Amelia   Updated December 12, 2024 at 1:34pm   17 Most recent comment from Stefan Petrov:  Hi Andy, That’s exactly what I was going to recommend. The issue occurred because the previous user had multiple roles assigned, and Amelia saved both sets of permissions. You can go ahe ... Amir Tayabali Support Request: Issues with Admin Calendar and Double Bookings   Amelia   Updated December 12, 2024 at 1:33pm   7 Most recent comment from Uroš Jovanović:Hello Amir, Thank you for your message! The feature ensures that when one customer adds a booking to the WooCommerce cart, the selected time slot is temporarily blocked. This prevents other customers ... Alex visual bug in customer panel 2.0 for appointment status   Amelia   Updated December 12, 2024 at 1:27pm   2 Most recent comment from Uroš Jovanović:  Hello Alex, Thank you for your detailed explanation. To investigate further, could you please provide screenshots or a screen recording of the behavior in both the old customer panel and t ...