Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Eline Tibboel Scheduled notifications cron jobClosed   Amelia   Updated November 15, 2024 at 9:34am   8 Most recent comment from Uroš Jovanović:Hello Eline, Thank you for your detailed feedback and thoughtful suggestion! We're glad to hear that the cron job fix worked and that the SMTP setup resolved the notification issue. We truly appr ... Evrard Upgrade to Pro Lifetime MembershipClosed   Amelia   Updated November 15, 2024 at 9:30am   2 Most recent comment from Stefan Petrov:Hello Evrard, Thanks for reaching out to us. Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a ... Philippe Weickmann [ameliacustomerpanel appointments=1]Closed   Amelia   Updated November 15, 2024 at 9:25am   24 Most recent comment from Stefan Petrov:Hi Philippe, Thanks for the feedback. Yes, it's a false positive, the good thing is that it doesn't affect the Amelia performance (WP site in general). Now we have a workaround, thanks :) Lisa Suling-Maslin Booking lengthClosed   Amelia   Updated November 15, 2024 at 9:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Can you please send us a couple of screenshots of service settings and the issue?  Looking forward to your reply.  James Email Notification not workingClosed   Amelia   Updated November 15, 2024 at 9:19am   7 Most recent comment from Stefan Petrov:Hi James, Apologies but we don't have the option for live chat. We go through tickets in the order in which they are received and/or responded to, so patience is much appreciated.  As mentioned ... vladimir Email notification - Customer Panel Access Link ErrorClosed   Amelia   Updated November 15, 2024 at 9:10am   4 Most recent comment from Uroš Jovanović:Hello Tobias, Please create a separate ticket for this issue and I will assist you with this. Looking forward to your reply. Prateek Can I have 4 services working independentlyin Lite version ?Closed Pre-purchase questions for Amelia   Updated November 15, 2024 at 8:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is because you have only one employee with lite version. And to prevent double booking employee can only work on one appointment at a time. With ful ... Nael URGENT - My Stripe setting keep go back on test mode even on Test Mode even i turn it offClosed   Amelia   Updated November 15, 2024 at 8:26am   7 Most recent comment from Stefan Petrov:Hi Nael, That's great to see! Thanks for the feedback. Apparently, it was the caching issue.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a ... Rae del Cerro Disable paymentsClosed   Amelia   Updated November 15, 2024 at 8:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set service price to be 0 and then the payment step will be skipped and price of 0.00 you can try and hide it via CSS.  Should you have any ... Netanel Unable to set up the formClosed   Amelia   Updated November 15, 2024 at 7:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Check what you set for minimum capacity for that service. If for example minimum capacity is 3 first 2 customers will get pending status and once 3rd cus ... robertcabiyaan Column Search box   Powerful Filters for wpDataTables   Updated November 15, 2024 at 7:50am   1 Most recent comment from robertcabiyaan:Hi there. From your video of Powerful filters, i notice that that the search box of each column is placed on column headers. After purchasing and activating the Powerful filters addons, the search box ... Yasin Booking appointmentClosed   Amelia   Updated November 15, 2024 at 6:54am   6 Most recent comment from Marko Davidović:Hello again, We are glad to hear that and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all t ... Javier Diaz no envia correosClosed   Amelia   Updated November 15, 2024 at 6:34am   4 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ... Gerard Mascarenhas Group column - New entries in Formidable Form results in seperate grouping in wpDataTables   wpDataTables   Updated November 19, 2024 at 2:05am   2 Most recent comment from Gerard Mascarenhas:The issue got resolved after I changed this in the table settingsSorting and Filtering Tab ->Sorting -> Choose Allow sorting for the table Lauren Eskin Table creation   wpDataTables   Updated November 20, 2024 at 7:24pm   2 Most recent comment from Lauren Eskin:Just wanted to follow up on this for help. The simplest solution to me seems like there must be a way to populate a list as a variable, but I can't seem to do it. For example, if I want to gener ...