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Public Tickets

Janamarechal including VATClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what the issue is but as far as we understand there is an issue with VAT on WooCommerce side. So you need to reach out to their sup ... Brahim Disable buffer timeClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ahmad Maraaba Upgrade planClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, Do not worries you will not lose any of the data. Once you purchase and you want install new one follow the instructions bellow.  You can download Amelia from your profile in our store. ... Marina Wolf Time zones do not work correctlyClosed   Amelia   Updated 3 weeks ago   14 Most recent comment from Marko Davidović:Hello again, You can open the ticket here: https://tmsplugins.ticksy.com/submit/#100012870 at any time if your license is valid. As for your suggestion we encourage you to kindly consider submitting ... M. de Leeuw Width of column   wpDataTables   Updated 3 weeks ago   6 Most recent comment from Miloš Jovanović:Hi M. de Leeuw, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... darren waggott Dynamic woocommerce chartClosed   wpDataTables   Updated 3 weeks ago   10 Most recent comment from Miloš Jovanović:Hi Darren, I went through your other ticket now, as well.The chart is pulling the data from its source table, so if the chart does not work, in some cases that can be related to an option/configuratio ... darren waggott Help with chart on product page   wpDataTables   Updated 3 weeks ago   14 Most recent comment from Miloš Jovanović:Hi Darren, Apologies, I just forgot to add something important, based on your last update. You mentioned that the charts are showing if you go through the WooCommerce back-end or through the product s ... Jack Daltrey Auto Tax on Events   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Jack, Thank you for bringing this to our attention. Currently, taxes do not auto-apply to newly created events, and you need to manually update the "all events" dropdown on the taxes tab for eac ... Dujon Zivic How to include Event into Category   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Dujon, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... son nguyen send an email 1 day in advance to remind customers about their appointmen   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Son, Thank you for reaching out to us. For that purpose, you can set up a cronjob in Amelia. cron is a Linux utility that schedules a command or script on your server to run automatically at a ... Isabel Hoffmeyer Appointments not showing up under calendar or appointments   Amelia   Updated 3 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for the update on this. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... ronnie adams Who used coupons?   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Thank you for letting us know, and we're glad to hear that exporting the appointments provided the information you needed, including the 'coupon' field. It’s great that ... Bobby Square integrationClosed   Amelia   Updated 3 weeks ago   11 Most recent comment from Marko Davidović:Hello again, We have checked this with our dev team and this is not up to Amelia so we do not need login. This can not be set or checked in Amelia. So you need to reach out to their support team as me ... Jarek CartClosed   Amelia   Updated 3 weeks ago   12 Most recent comment from Stefan Petrov:You are welcome, Jarek. Have a nice weekend!   Christopher Change PriceClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not change the price after it was already booked for one price. You can only ch ...