As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

JAMES ANDREWS evens listing   Amelia   Updated April 7, 2025 at 1:35pm   2 Most recent comment from Uroš Jovanović:Hello James, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... Steve Online appointments alongside in-personClosed   Amelia   Updated April 7, 2025 at 12:41pm   2 Most recent comment from Stefan Petrov:  Hi Steve, Thanks for reaching out to us. Unfortunately, Amelia doesn't have the option to differentiate between online and offline locations. The difference is in the service c ... Sanja Remove "Select service category" stepClosed   Amelia   Updated April 7, 2025 at 10:09am   8 Most recent comment from Uroš Jovanović:Hello Athanasios, Thank you for the update. I apologize for the previous information provided. Unfortunately, it's not possible to display all services at once without using the services/sub-serv ... Laurent Migrate everything from Amelia from one to another siteClosed   Amelia   Updated April 7, 2025 at 9:54am   8 Most recent comment from Aleksandar Vuković:Great news, Sylwia, thanks for letting me know! Please feel free to reach out to us if you have any further questions or concerns! V Heiland %payment_link_stripe% not rendering in “Appointment Approved” emailClosed   Amelia   Updated April 7, 2025 at 9:29am   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us. There are some options that you need to configure first before putting a placeholder. You first need to enable this option in Payment settings, then you also need ... GAreth Getting services to overlap and maximum numbersClosed   Amelia   Updated April 7, 2025 at 8:43am   4 Most recent comment from Stefan Petrov:Hi Gareth, A particular timeslot is automatically removed from the booking form depending on the configuration. By default, a timeslot will no longer be available if there is already a single booking ... Clarissa Appointments & PaymentClosed   Amelia   Updated April 7, 2025 at 8:16am   4 Most recent comment from Marko Davidović:Hello again, Yes that would be helpfull 2. The "Order Update" rule in the WooCommerce integration settings refers to an automatic process that triggers whenever a WooCommerce order is updated — for ... Robert BookingClosed   Amelia   Updated April 7, 2025 at 8:15am   6 Most recent comment from Uroš Jovanović:Hello Robert, Are you able to see my previous response? john Historical Appointments Data LostClosed   Amelia   Updated April 7, 2025 at 7:17am   4 Most recent comment from Stefan Petrov:Hi John, That is indeed an issue. If your users have the same email address, it creates a conflict. The simplest solution is to change the email address to ensure each one is unique. If a WordPress us ... Matej Google SpreadsheetsClosed   wpDataTables   Updated April 7, 2025 at 7:02am   1 Most recent comment from Matej:Hi,My Google Spreadsheets Cache is not working as it should, the Tables are not being updated. I tried it with WP Crontrol and it does not get updated. When i try it with entering the URL manually I ... JAMES ANDREWS header colorClosed   Amelia   Updated April 7, 2025 at 6:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Your question is not that clear but if you want to change to the color or anything else you need to this fro customize section for that specific form Sh ... Adam O. woocommerce checkoutClosed   Amelia   Updated April 7, 2025 at 5:15am   6 Most recent comment from Marko Davidović:Hello again, We cannot send you in someone else's ticket you need to open your own ticket with your purchase code and then we would gladly send you version with the fix. We wish you all the best ... TAFF Fatal Error At Checkout Amelia version 8.1.1Closed   Amelia   Updated April 6, 2025 at 5:14pm   21 Most recent comment from Uroš Jovanović:Hi Tariq, Thanks for confirming. Please create a separate ticket, and we’ll be happy to assist you there. Riccardo Riccio amelia editorClosed   Amelia   Updated April 6, 2025 at 8:47am   4 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... David Fatal error, conflict with PublishPressClosed   Amelia   Updated April 5, 2025 at 8:45pm   10 Most recent comment from Uroš Jovanović:Hello David, Thank you for your understanding and patience — truly appreciated!Let us know if there's anything else we can help with.