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Public Tickets

Adam O. Disconnect wp users from amelia profilesClosed   Amelia   Updated February 6, 2025 at 2:40pm   2 Most recent comment from Uroš Jovanović:Hello Adam, Unfortunately, there is no bulk option to disconnect all WordPress users from Amelia customers at once. The only way to do this is to manually disconnect them one by one. Let me know if yo ... razvan how can user register their accountClosed   Amelia   Updated February 6, 2025 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Amelia customers are automatically registered when they book an appointment or event. Alternatively, they can be manually created in the back-end by an admin. There is no separate regist ... ITSUMI SANWAN issue with direct Import from excel/csv   wpDataTables   Updated February 6, 2025 at 2:14pm   2 Most recent comment from Miloš Jovanović:Hello,1. In regards to this issue where some rows are not fully imported, as you described, can you please send me this source file - you can send both the CSV and Excel versions and we can try to rep ... Michael Schmidt DiscountClosed Pre-purchase questions for Amelia   Updated February 6, 2025 at 1:35pm   4 Most recent comment from Stefan Petrov:Hi Micha, If it is a lifetime license, unfortunately, it can't be directly upgraded through the TMS store account. You would need to request a refund first and then purchase a new lifetime licens ... Omar O'Hara Can't enable stripeClosed   Amelia   Updated February 6, 2025 at 9:04am   6 Most recent comment from Stefan Petrov:Hi Omar, I guess it's the Stripe-related issue, but great to see that it works properly now. Please, monitor the issue and keep me posted. Of course, should you have any other questions or issues ... [email protected] SOLICITUD DE SOPORTEClosed   Amelia   Updated February 6, 2025 at 8:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The basic license covers one domain, but an unlimited number of its sub-domains. You have a Dev 20 license but they all work insame way. -1. The best op ... philippe can't get the right hours to show !Closed   Amelia   Updated February 6, 2025 at 8:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ame ... Rainer Siebert Representation of the timesClosed   Amelia   Updated February 6, 2025 at 8:44am   4 Most recent comment from Stefan Petrov:You are welcome, Rainer. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our f ... Gary Morgan automatically register amelia customerClosed   Amelia   Updated February 6, 2025 at 8:18am   2 Most recent comment from Stefan Petrov:Hi Gary, Thanks for reaching out to us. Each new customer is automatically registered as Amelia Customer, but in User Role settings, there is this option - Automatically create Amelia Customer user. ... Alley Persinger Limiting availability of services to certain daysClosed   Amelia   Updated February 6, 2025 at 8:08am   6 Most recent comment from Stefan Petrov:You are welcome, Alley. I'm glad it works now.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about ... Francesco APPOINTMENTClosed   Amelia   Updated February 6, 2025 at 7:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At this time you can only export the appointments in CSV file. These appointments must ... Saskia daylight save timeClosed   Amelia   Updated February 6, 2025 at 6:50am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Szabolcs Fekete Apple or Google pay available?Closed   Amelia   Updated February 6, 2025 at 6:47am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you in some way. Should you have any further inquiries, we kindly request that you open separate tickets for each question ... Lyn Support   Master-Detail Tables for wpDataTables   Updated February 6, 2025 at 12:02am   2 Most recent comment from Miloš Jovanović:Hi Lyn, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patien ... Sofia German Translation   wpDataTables   Updated February 5, 2025 at 5:12pm   9 Most recent comment from Miloš Jovanović:Hi Andreas, Can you check, on those websites where the translations are not right, do you have Loco Translate installed, and then check which file path is being  used for the translations?It happened ...