Hello Kaella,

Let me know if that works for you.

Hello Kaella,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Kaëlla,

Thank you for following up, and yes—I did receive your private message with the login details.

In order to proceed and check everything properly, could you please send me the URL of your website? Once I have that, I’ll be able to log in and verify the Zoom integration settings to ensure the link is sent out correctly to everyone who signs up.

Looking forward to your reply!

Hello Kaella,

Thank you for the update on this.

Please test it out now and let me know if it works or not.

Looking forward to your reply.

Hello Kaëlla,

Thank you for your patience. I've reviewed the situation, and I suggest testing it again now, as we've made adjustments on our end that could resolve the issue. Please try it out and let me know if the Zoom link appears correctly this time.

I understand the urgency, so feel free to reach out immediately if the issue persists, and we will prioritize resolving it.

Thank you for your cooperation!

Hello Kaella,

At the moment, you can add the URL through the database, but please note that it will come up as HTML:

So, it's a bit ugly, but at least it works.

To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:

"ics":{"description":{"appointment":"","event":"","translations":{"appointment":null,"event":null}}}

Modify the appointment, so it looks like this:

"appointment":"Zoom Join: %zoom_join_url%"

And that's it.

We'll work on a better solution in the future.