We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

mark fs Responsive just like DataTables.net?Closed   wpDataTables   Updated October 8, 2018 at 8:08am   2 Most recent comment from Isidora Markovic:Hi  mark,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment something like t ... Zach wpDataTables purchaseClosed Pre-purchase questions for wpDataTables   Updated October 5, 2018 at 8:42pm   4 Most recent comment from [deleted]:Hi Zach, Glead to hear that you solved the problem. You should be able to find your purchase key on Envato Marketplace. paulmike73 Authorisation of tables.Closed   Gravity Forms integration for wpDataTables   Updated October 5, 2018 at 1:30pm   5 Most recent comment from paulmike73:Got it, thanks for your help in setting me on the right track, Paul mark fs FYI - To anyone integrating with other "stuff' (e.g., Google Maps)Closed   wpDataTables   Updated October 5, 2018 at 1:01pm   2 Most recent comment from Isidora Markovic:Hi mark, Thank you for your purchase. We notice that you open two tickets with same issue and we already answer you on first one so I will close this one. Thank you for understanding. Best regar ... rajukrishnan krisnna Finnace dash board do not show dataClosed   Amelia   Updated October 5, 2018 at 12:57pm   3 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... alaez90 I need this plugin in Spanish, my website is in SpainClosed   Amelia   Updated October 5, 2018 at 12:56pm   4 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... jax2001 Translations and date and time displayinClosed   Amelia   Updated October 5, 2018 at 12:54pm   4 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... r1c0 Category selection in frontend for "Booking" view - [ameliabooking]Closed   Amelia   Updated October 5, 2018 at 12:49pm   7 Most recent comment from r1c0:Thank you. I appreciate it.  Craig McColl Can make appointments in the pastClosed   Amelia   Updated October 5, 2018 at 12:31pm   5 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... Ratul Raihan Amelia functionsClosed   Amelia   Updated October 5, 2018 at 11:17am   5 Most recent comment from [deleted]:Hi, We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but wil ... Alex Seidanis I18nClosed   Amelia   Updated October 5, 2018 at 11:15am   2 Most recent comment from [deleted]:Hi Alex Seidanis, Thank you for the nice review. And thank you for the suggestions. We will add these changes in version 1.3.1 or 1.3.2. The only thing I am not sure how we will include is "All Empl ... cccfitness Email NotificationsClosed   Amelia   Updated October 5, 2018 at 9:51am   2 Most recent comment from [deleted]:Hi Courtney,Thank you for the purchase. The software utility cron is a time-based job scheduler in Unix-like computer operating systems. People who set up and maintain software environments use cron ... Timothy Lascak Date FilteringClosed   wpDataTables   Updated October 5, 2018 at 9:45am   2 Most recent comment from Isidora Markovic:Hi Timothy,Thank you for your purchase.Unfortunately at the moment is not possible to set current day in filter predefined value.You can achieve this with SQL query like this SELECT * FROM table_na ... parpro Excel Data ImportClosed   wpDataTables   Updated October 5, 2018 at 9:15am   4 Most recent comment from Isidora Markovic:Hi parpro,We check out your file and we found what cause the issue. First row in this excel file is empty(attachment)From this first row wpdatatables use data and make column headers, but first row i ... parpro Selectbox on Filter Type not workClosed   wpDataTables   Updated October 5, 2018 at 9:08am   4 Most recent comment from Isidora Markovic:Hi parpro,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Revie ...