We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Owen Greaves Remove 0 before decimal point using Add FormulaClosed   wpDataTables   Updated October 12, 2018 at 9:47am   2 Most recent comment from Miloš Jovanović:Hi Owen,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards jko5er Apostrophe in inserted dataClosed   wpDataTables   Updated October 12, 2018 at 7:32am   2 Most recent comment from Isidora Markovic:Hi jko5er,Thank you for your purchase.Inserting strings with apostrophe's in wpdatatables is possible. I am not sure why is not allowed on your server.Which version of plugin you are using?You can t ... Timothy Hall No Placeholders tabClosed   wpDataTables   Updated October 11, 2018 at 7:42pm   2 Most recent comment from Timothy Hall:You have so much (good) documentation, I just discovered that placeholders do not work with the kind of table I imported in my last support request. Please ignore this ticket.I have a specific idea fo ... Alex Seidanis Date picker localizationClosed   Amelia   Updated October 11, 2018 at 9:56am   8 Most recent comment from Miloš Jovanović:HI Alex, Thank you. I forwarded this to my team so we can translate the service duration letters for next update.We would appreciate a lot if you could take some time and help us make Amelia even b ... Xander Stevens GF Integration statusClosed   Gravity Forms integration for wpDataTables   Updated October 11, 2018 at 9:09am   2 Most recent comment from Miloš Jovanović:HI Xander,Thank you for your purchase.1) For now only with Gravity forms integration the tables can be editable ( for Formidable we are looking to add this feature for some of our next updates) As ... Alan Capturing Last Update DateClosed   wpDataTables   Updated October 11, 2018 at 8:44am   6 Most recent comment from Miloš Jovanović:Hi Alan,No problem, I will close this one for you.Best regards. Nuno Pricing for agenciesClosed Pre-purchase questions for wpDataTables   Updated October 11, 2018 at 7:57am   2 Most recent comment from [deleted]:Hi Nuno,Thank you for your inquire.Also thank you for your kind words. At this moment there is no such a pricing plan but we are working on it as we speak. Please subscribe to our newsletter - link t ... Alan CSS Missing section in DOCsClosed   wpDataTables   Updated October 11, 2018 at 2:45am   5 Most recent comment from Alan:Ok, thanks, close this one out.  I did not see those from my end, but what I did confirm that you saw using the DEMO login was nothing new, but I can close this out from curiosity.  I found someth ... usman i need insert into meta fields and wp_postsClosed Pre-purchase questions for wpDataTables   Updated October 10, 2018 at 9:52pm   2 Most recent comment from [deleted]:Hi usman,Thank you for your inquire.Yes it is possible but please keep in mind that only one MySQL table could be edited at the time so you could create a table from wp_post or wp_postmeta but if you ... Joel E Collaboration for TeamsClosed Pre-purchase questions for wpDataTables   Updated October 10, 2018 at 9:42pm   2 Most recent comment from [deleted]:Hi Joel,Thank you for your inquire.I'm not sure what you mean by special features so please explain it to me in little more details.Table view is the only one available at this moment. Blahblahblacksheep Can your plugin do thisClosed Pre-purchase questions for wpDataTables   Updated October 10, 2018 at 8:54pm   2 Most recent comment from [deleted]:Hi Blahblahblacksheep,Thank you for your inquire.Something like this could be created by having only one column in table and enter the content in form of the HTML. With HTML content in table sorting ... jannnnnneke Removing 'bringing anyone with you'Closed   Amelia   Updated October 10, 2018 at 1:14pm   6 Most recent comment from Isidora Markovic:Hi Janneke,Thank you so much for great review.It means a lot to us.Best regards. Xander Stevens Forms integration statusClosed Pre-purchase questions for Amelia   Updated October 10, 2018 at 1:07pm   4 Most recent comment from [deleted]:Hi Xander,You opened a ticket in Pre-purchase questions for Amelia which is not the category for wpDataTables questions. Can you please open a ticket at this link - https://tmsplugins.ticksy.com/sub ... ALEKSEY SHVEYNIK how to get full version?Closed   wpDataTables   Updated October 10, 2018 at 12:38pm   8 Most recent comment from Isidora Markovic:Hi ALEKSEY, We're sorry to hear you do not want to use the tool after purchase. Please find our refund policy here: http://wpdatatables.com/help/refund-policy/ Due to the digital 'non-returnab ... Xander Stevens Forms integrationClosed   wpDataTables   Updated October 10, 2018 at 12:17pm   2 Most recent comment from Miloš Jovanović:Hi Xander,Thank you for your purchase.May I kindly ask you to open a ticket in a pre purchase question category where one of my colleges will give you a proper answer for this.For now only Gravity F ...