As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Itzerott Email NotificationsClosed   Amelia   Updated November 8, 2018 at 12:02pm   15 Most recent comment from [deleted]:Hi Itzerott,Thank you for letting us know. This is the first time that I heard that hosting doesn't support one of the HTTP methods. There were cases before that some of the methods are not allowed a ... CopyrightSlap Change Header Font SizeClosed   wpDataTables   Updated November 8, 2018 at 10:55am   2 Most recent comment from Isidora Markovic:Hi CopyrightSlap,Thank you for your purchase.It should be working fine when you set Font size in Color and Fonts Settings, but I suppose that you have some CSS conflict with theme or other plugin th ... Betsa LicenseClosed Pre-purchase questions for wpDataTables   Updated November 8, 2018 at 10:44am   2 Most recent comment from Isidora Markovic:Hi Betsa,Thank you for inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in gene ... kdbates error while trying to generate the table! Internal Server ErrorClosed   wpDataTables   Updated November 8, 2018 at 10:42am   4 Most recent comment from Isidora Markovic:Hi kdbates,Data in file is correct, and we made table from this file in our local environment. (attachment)Do you have some security on server or are you using some security plugin? You can check in ... iamandy jQuery versionClosed   wpDataTables   Updated November 8, 2018 at 10:35am   2 Most recent comment from Miloš Jovanović:Hi Andrew,Thank you for your purchase.At the moment we have some issues with the 3.x version of jQuery but we are looking to find some proper solution. We might have one solution so can you please pr ... parpro Word Wrap / Table width limitClosed   wpDataTables   Updated November 8, 2018 at 10:08am   4 Most recent comment from Isidora Markovic:Hi parpro,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review ... opermarket How to get the ID for a service categoryClosed   Amelia   Updated November 8, 2018 at 9:11am   2 Most recent comment from [deleted]:Hi opermarket,Thank you for your inquiry.Go to the Pages, Add New (or Edit some existing page), and you will see the “Amelia” insert shortcode button (blue button with Amelia logo). When you ch ... Christian Azzi Autofill and bookingClosed   Amelia   Updated November 7, 2018 at 6:27pm   14 Most recent comment from Christian Azzi:Perfect. You guys are amazing! Thank you so much. Abie Harahap pasting total shortcode not auto updateClosed   wpDataTables   Updated November 7, 2018 at 3:57pm   7 Most recent comment from Miloš Jovanović:Hi Abie Harahap,Ok i can now see what are you trying to achieve.You are entering the table ID and the column with html in the cell of both tables but unfortunately this can not be calculated properly ... Itzerott DurationsClosed   Amelia   Updated November 7, 2018 at 3:12pm   4 Most recent comment from [deleted]:Hi Itzerott,You are welcome. Thank you for your suggestion. milesbrennan Create a link inside mySQL Query table layout, so users can click on the link a drive another mySQL queryClosed   wpDataTables   Updated November 7, 2018 at 10:47am   10 Most recent comment from Miloš Jovanović:Hi Miles,You are welcome.Like I said this is not easy as it looks to implement ,but if we found a proper solution we will look forward to add it as a new feature.Best regards. CopyrightSlap Hide Specific Cols Visibility on LoadClosed   wpDataTables   Updated November 7, 2018 at 10:45am   2 Most recent comment from Miloš Jovanović:Hi CopyrightSlap,Thank you for your purchase.If you enabled column visibility in the table tools, then you will just need to go to each column settings and set for that columns to be hidden.In that c ... Artie Help Adding AudioClosed   wpDataTables   Updated November 7, 2018 at 10:39am   2 Most recent comment from Miloš Jovanović:HI Artie,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugins built in features and we do not have free developers for ... OliviaRoseFr Half day offClosed   Amelia   Updated November 7, 2018 at 10:34am   6 Most recent comment from [deleted]:Hi Olivia,Sorry for this misunderstanding, I wasn't clear I meant on the all Fridays but I said particular day because a thought on the other days in the week. I didn't understand you correctly, I th ... chsmit Dropdown breaksClosed   wpDataTables   Updated November 7, 2018 at 8:54am   6 Most recent comment from Isidora Markovic:Hi chsmit,Our development team at the moment is very busy with some priority tasks, so they don't have time to look about this. We will try to be as soon as possible.Thank you for understanding.Best ...