We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

dskaw conditional formatingClosed   wpDataTables   Updated October 10, 2018 at 12:13pm   4 Most recent comment from Miloš Jovanović:Hi dskaw,Thank you for your example.Unfortunately conditional formatting is working like this it is just changing the values in the table for displaying but not changing them in the database.The data ... Richard McKean Filtering remote key field and multi table viewsClosed   wpDataTables   Updated October 10, 2018 at 12:00pm   12 Most recent comment from Miloš Jovanović:Hi Richard,You are welcome.I hope that you will find something that will good use.Best regards. usman Auto Increment Column is possibleClosed Pre-purchase questions for Amelia   Updated October 10, 2018 at 11:09am   4 Most recent comment from [deleted]:Hi usman,Can you please open than a question in Pre-purchase questions for wpDataTables category, because this category is intended for question related to Amelia plugin. Abimael Castro FilterClosed   wpDataTables   Updated October 10, 2018 at 10:47am   2 Most recent comment from Miloš Jovanović:Hi Abimael,Thank you for your purchase.Do you maybe have some link of that table so I can take a look and give you my suggestion.Best regards. Alan BordersClosed   wpDataTables   Updated October 10, 2018 at 9:49am   5 Most recent comment from Miloš Jovanović:Hi Alan,Unfortunately I can not access your dashboard, I can see the pages but I can not go in the WP dashboard ( attachment) Can you please investigate this.Best regards. Circa_Design Freeze PanesClosed   wpDataTables   Updated October 10, 2018 at 9:18am   2 Most recent comment from Miloš Jovanović:Hi Circa_Design,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment and it require some ... michiiee Make Font Capitalize in Table headerClosed   wpDataTables   Updated October 9, 2018 at 2:53pm   6 Most recent comment from Isidora Markovic:Hi Michael,You are welcome.  Glad that we help you to solve the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with ou ... Denis Excel EditClosed   wpDataTables   Updated October 9, 2018 at 1:08pm   4 Most recent comment from Isidora Markovic:Hi Denis,We visit your website and table id that you provide and we can see that you didn't set Editor input type on Editing tab in column settings for columns that you what to edit.Second we notice ... kalkalv UpdatesClosed   wpDataTables   Updated October 9, 2018 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi kalkalv,Thank you for your purchase.In order to receive auto updates you will need to enter the purchase code in the wpdatatables settings page then the auto update will be available.If not then ... michielagterbergholding Error Table in data source has no rows.Closed   wpDataTables   Updated October 9, 2018 at 9:22am   11 Most recent comment from Isidora Markovic:Hi michielagterbergholding,You are welcome.I am glad that you find what cause the issue.Actually we are on CodeCanyon If you are satisfied with our plugin or support, we'd greatly appreciate it if y ... tiger2deuce Error ActivatingClosed   wpDataTables   Updated October 9, 2018 at 9:19am   3 Most recent comment from Isidora Markovic:Hi tiger2deuce,Thank you for your purchase.I am glad that you find what cause the issue.Best regards. dskaw filter issueClosed   wpDataTables   Updated October 10, 2018 at 8:00am   5 Most recent comment from Isidora Markovic:Hi dskaw, It is all right. We will remove that post. Best regards. GINO FILIPPELLI Multi-select editingClosed   wpDataTables   Updated October 9, 2018 at 8:51am   6 Most recent comment from Isidora Markovic:Hi GINO,Like I explain in previous posts you can't use it multi-select edit with columns that are set like foreign keys. What you can do is instead of foreign keys to use in Possible values for colu ... pdoughe798 Won't installClosed Pre-purchase questions for wpDataTables   Updated October 8, 2018 at 9:54pm   2 Most recent comment from [deleted]:Hi pdoughe798,Please open a ticket in corresponding section of this support and one of our support managers will do their best to help you. This one is reserved for pre-purchase questions. Thank you ... HOST4YOURSELF Bug in Amelia. [ameliacatalog service=xxx]Closed   Amelia   Updated October 8, 2018 at 7:06pm   4 Most recent comment from HOST4YOURSELF:After a fresh install of the plugin, it seems to be working. I'll do some more tests and let you know.