As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

antoninimarcos How can I translate the user role?Closed   Amelia   Updated November 7, 2018 at 8:52am   2 Most recent comment from Isidora Markovic:Hi antoninimarcos,Thank you for your purchase.Yes you can change that, but you need to modify some file in core of the plugin. In file wp-content/plugins/ameliabooking/src/Infrastructure/WP/config/R ... samuelldrew So many bugsClosed   wpDataTables   Updated November 6, 2018 at 5:23pm   8 Most recent comment from Miloš Jovanović:HI samuelldrew,Can you please tell me is everything working fine now?Best regards. antoninimarcos Support request linkClosed   Amelia   Updated November 6, 2018 at 5:06pm   4 Most recent comment from Miloš Jovanović:Hi antoninimarcos, In file wp-content/plugins/ameliabooking/public/css/backend/amelia-booking.css around line 3047 you will find this selector .am-body a.am-help-button just change the disp ... Creatium Custom headers for print and exportingClosed   wpDataTables   Updated November 6, 2018 at 2:31pm   5 Most recent comment from Creatium:Oh, ok, sorry. Will do. ALEKSEY SHVEYNIK Huge issues with using wpData TablesClosed   wpDataTables   Updated November 6, 2018 at 2:20pm   7 Most recent comment from Isidora Markovic:Hi ALEKSEY,Yes you can't make table from this Google spreadsheet because it is not published. If your publish link from popup contains website (suppose company website) which is probably reflected on ... Donald Column Settings Tab Properties Do Not DisplayClosed   wpDataTables   Updated November 6, 2018 at 2:06pm   5 Most recent comment from Miloš Jovanović:HI Donald,Glad to hear that you found the plugin that causes this issue, good job.Hope that everything will work fine now.Best regards. jcleaveland Securing Data for Serilaized arrayClosed   wpDataTables   Updated November 6, 2018 at 1:44pm   2 Most recent comment from Isidora Markovic:Hi jcleaveland,Thank you for your purchase.You can take a look on solution on this ticket.https://tmsplugins.ticksy.com//ticket/1512255Best regards. a2c Link on Image, Image and Text in one FieldClosed   wpDataTables   Updated November 6, 2018 at 10:59am   2 Most recent comment from Isidora Markovic:Hi Mikkel,Thank you for your purchase.Yes it is possible if you set column type to string and insert HTML tags for image with link or you need image with some text below Some textBest regards. Rick missing data, filter and sorting optionsClosed   wpDataTables   Updated November 6, 2018 at 8:58am   6 Most recent comment from Miloš Jovanović:Hi Rick,Ok as I can see a lot of plugins is activated on your site and this issue is related when some other plugin runs their scripts an all pages in WordPress dashboard and in our plugin also.In or ... Roger Prueba gratuitaClosed Pre-purchase questions for wpDataTables   Updated November 5, 2018 at 4:13pm   2 Most recent comment from Miloš Jovanović:HI Roger,Thank you for your inquire. You can test our product at our sandbox site. http://sandbox.wpdatatables.com/ Best regards. Fabian Watrinet Services not visibleClosed   Amelia   Updated November 5, 2018 at 3:33pm   12 Most recent comment from [deleted]:Hi Fabian Watrinet,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  HUAN MINH VUONG Cannot activate AmeliaClosed   Amelia   Updated November 5, 2018 at 3:33pm   5 Most recent comment from [deleted]:Hi HUAN MINH,I just commented the line: self::initCustomizationSettings();in file ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/InstallActions/ActivationSettingsHook.php and now plugin i ... maxlaxinc Error MessageClosed   wpDataTables   Updated November 5, 2018 at 1:36pm   10 Most recent comment from Miloš Jovanović:HI maxlaxinc,Glad to hear that.Hope that everything will work fine now.Best regards. Derek Snider Group rates for appointmentClosed   Amelia   Updated November 5, 2018 at 1:00pm   2 Most recent comment from [deleted]:Hi Derek,Yes, you are right, our plugin functions like that at the moment, but there is a workaround. You can set each service as a single appointment and add more information in Service name, like Fa ... ayline Custom Time for ServicesClosed   Amelia   Updated November 5, 2018 at 12:38pm   2 Most recent comment from [deleted]:Hi ayline,Yes, at the moment it is only possible to set time settings on the Employees side, so you will have to connect each service that has custom time with different employee and adjust the time s ...