As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

iserv_computing Filtering a child table by the value of a selected entry in a parent table?Closed   wpDataTables   Updated November 13, 2018 at 12:14pm   2 Most recent comment from Miloš Jovanović:Hi iserv_computing,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. GlobalListingEchange Create from Google Sheet ErrorClosed   wpDataTables   Updated November 13, 2018 at 12:11pm   4 Most recent comment from Miloš Jovanović:HI GlobalListingEchange,Glad to hear that.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. Owen Greaves Horizontal Scrollbar & PercentagesClosed   wpDataTables   Updated November 13, 2018 at 9:25am   5 Most recent comment from Miloš Jovanović:Hi Owen,Thank you for your purchase.Sorry for late response but we did not work yesterday due to national holiday.Glad to hear that you managed to solve the issue with the numbers.As for the horizont ... Michael Table TypeClosed Pre-purchase questions for wpDataTables   Updated November 12, 2018 at 5:25pm   2 Most recent comment from [deleted]:Hi Michael,Thank you for the inquiry.Matrix table is not supported out of the box, but it can be created with some workaround. You can try to create table like this in our sandbox. You can try our s ... Ben Janssen Matrix ideaClosed Pre-purchase questions for wpDataTables   Updated November 9, 2018 at 5:50pm   16 Most recent comment from Ben Janssen:TxCould you delete this topic? Tx :) SteelersFan URL Rewrite for search filter by URLClosed   wpDataTables   Updated November 9, 2018 at 1:40pm   6 Most recent comment from Miloš Jovanović:HI SteelersFan,Sorry for misunderstanding now I understand what you trying to achieve.Unfortunately at the moment something like this is not possible to achieve.We have some hooks and filters in our ... Bill Beale Selecting fields to appear in tableClosed   Gravity Forms integration for wpDataTables   Updated November 9, 2018 at 11:27am   4 Most recent comment from Miloš Jovanović:Hi Bill,Sorry for misunderstanding,As I understand from your reply below you are using one of the Gravity add-ons to get some data and then try to use that data to create a table in our plugin.Gravit ... LaGwana Date field won't change formatClosed   wpDataTables   Updated November 9, 2018 at 10:41am   3 Most recent comment from Isidora Markovic:Hi LaGwana,Thank you for your purchase.Yes when you are making table in our plugin from existing data source  and  you use  first or third option in table wizard and if in your data source you h ... parpro Export a TableClosed   wpDataTables   Updated November 9, 2018 at 10:37am   4 Most recent comment from Miloš Jovanović:HI parpro,Sure, when you are moving sites (live site from local or stage site) we can suggest to use Plugin Duplicator. We use it and it's working fine, because it will transfer all the files and a ... Karin wpdatatables does not automatically updateClosed   wpDataTables   Updated November 9, 2018 at 10:33am   4 Most recent comment from Isidora Markovic:Hi Karin,Yes previous auto update was released for version 2.3. Yesterday it was released auto update for  version 2.3.2 and you should be found it in Plugins directory now.Best regards. TEades Table already existsClosed   wpDataTables   Updated November 9, 2018 at 10:22am   3 Most recent comment from Miloš Jovanović:Hi TEades,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effi ... Carl Nasal Using Editor Input type of None to set Default ValueClosed   wpDataTables   Updated November 8, 2018 at 4:11pm   2 Most recent comment from Isidora Markovic:Hi Carl,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. When you set None in editor input type there is no option where you can set default value for ... FreshySites Filtering a table from another pageClosed   wpDataTables   Updated November 8, 2018 at 2:27pm   9 Most recent comment from FreshySites:Understood. For now, this is my current table setup: https://d.pr/free/i/0taUkCThen am hiding the actual Table elements via CSS:  #home-car-picker .wpdt-c .wpDataTablesFilter ~ .wpDataTables.wpDat ... alsonjonsolutions Vertical scrollClosed   wpDataTables   Updated November 8, 2018 at 1:06pm   2 Most recent comment from Miloš Jovanović:Hi alsonjonsolutions,Thank you for your purchase.As I understand you want something like fixed headers for your table or some kind of "infinite" scroll.Fixed headers can be done as a custom solution ... Patrick McCormick Technical questionClosed Pre-purchase questions for wpDataTables   Updated November 8, 2018 at 12:08pm   2 Most recent comment from [deleted]:Hi Patrick McCormick,Thank you for the inquiry.It seems that this page - https://fujifilmcdi.com/crime-search returns 404 Not Found. Can you please check?"Is there a way to add custom JavaScript fo ...