We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Dylan Keys CSS Button ClassClosed Pre-purchase questions for wpDataTables   Updated February 20, 2019 at 10:07am   4 Most recent comment from Isidora Markovic:Hi Dylan,You can use HTML tags as I suggest you in previous post, and if you are using clases then you can set it in Custom wpDataTables CSS under the "Custom JS AND CSS" in main settings of wpdata ... Marijn PaymentClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 10:01am   2 Most recent comment from [deleted]:Hi Marijn,Thank you for your interest in our plugin.Currently, we support PayPal, Stripe and On-site payment types but we also have the integration with WooCommerce, that supports various types of pay ... Larry Kolinek really need this functionality in tablesClosed   wpDataTables   Updated February 20, 2019 at 9:40am   10 Most recent comment from Aleksandar Vuković:Larry,Oh, I do very well rememberAnd I must say, that ticket and your query provided some simple solutions for other people too, so my thanks for that.And, this won't be custom after all - it's going ... Kent Customer bookingClosed Pre-purchase questions for Amelia   Updated February 19, 2019 at 4:33pm   4 Most recent comment from [deleted]:Hi Kent,If you assign everything to one company (one employee in our plugin) it will not be possible to have multiple appointments at the same time because plugin will look at your schedule and once t ... James Stone Hide filter columnClosed   wpDataTables   Updated February 19, 2019 at 2:42pm   5 Most recent comment from Aleksandar Vuković:Good news, J.Thank you again for letting us know.I'll close this ticket.Best regards. roxanneborloz Hours offClosed   Amelia   Updated February 19, 2019 at 2:05pm   6 Most recent comment from Isidora Markovic:Hi Roxanne,Yes you will not lose your data becasue they are already saved in database. My suggestion is to update the plugin manually by following these steps: We didn't release auto update yet, bu ... Justin Asaro Membership Plugin for WPDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 19, 2019 at 12:36pm   2 Most recent comment from Isidora Markovic:Hi Justin,Thank you for your interest in wpdatatables.We didn't get feedback so far that any of them have conflicts with our plugin. You can test it with our Lite version of wpdatatables which you c ... javierojuel Error configuring Google Calendar SymcronizationClosed   Amelia   Updated February 19, 2019 at 11:47am   10 Most recent comment from Miloš Jovanović:HI javierojuel,Glad to hear that, hope that everything will work fine now.Please let me know what the issue is in the configuration.Best regards. tjgorman Time (seconds)Closed Pre-purchase questions for wpDataTables   Updated February 19, 2019 at 9:28am   2 Most recent comment from Isidora Markovic:Hi tjgorman,Thank you for your interest in wpdatatables.Yes but there was a lot of priority task and projects that was need to be done and because of that we didn't implement it. It is still in our T ... marhotels cannot calculate position of - withinClosed   wpDataTables   Updated February 19, 2019 at 8:39am   2 Most recent comment from Aleksandar Vuković:Hello marhotels.Thank you for your purchase.Can you please show me what the query looks like?If your table name has dashes in the name - for example `your-table-name`, can you please change it in you ... it_app Connect wpdatatables to Microsoft SqlClosed   wpDataTables   Updated February 19, 2019 at 8:36am   4 Most recent comment from Aleksandar Vuković:Hello again it_app.From Microsoft: "The Microsoft Drivers for PHP for SQL Server are PHP 5 extensions that allows for the reading and writing of SQL Server data from within PHP scripts. The release c ... Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:43pm   2 Most recent comment from [deleted]:Hi Melvin,There is an issue on our demo site, we will fix this as soon as possible.Thank you once again for reporting this. Best regards. Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:42pm   2 Most recent comment from [deleted]:Hi Melvin,It seems like there is an issue on our demo. Thank you for reporting this. In our actual plugin this is working since we just updated the plugin with a new version and we tested this. We wi ... Melvin Brea EmproyeeClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:14pm   2 Most recent comment from [deleted]:Hi Melvin,Thank you for your interest in our plugin.If you have just one employee than this selection from the front-end booking form will be hidden. You just need to create this employee and connect ... rolyat100 Amelia: Multi-Time SlotsClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:11pm   2 Most recent comment from [deleted]:Hi rolyat100,Unfortunately, selecting of multiple time-slots in one booking is not possible at the moment. However, we have this feature on our features list here so it would be great if you could vot ...