As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

LukeDanielson Change pricing labelsClosed   Amelia   Updated March 13, 2019 at 11:51am   2 Most recent comment from Isidora Markovic:Hi LukeDanielson,Thank you for your purchase.Yes in Label settings you can only change it for "Employees" and "Services." You can change it by modifying core files of plugin.In file wp-content/plugi ... kathrynhas Sending appointments to two accountsClosed   Amelia   Updated March 13, 2019 at 11:42am   4 Most recent comment from Isidora Markovic:Hi kathrynhas,Like I explain in previous post we have in plan to implement feature that will be possible to send all notification on one master email account(it will not be possible to write appointm ... Chante Google CalendarClosed   Amelia   Updated March 13, 2019 at 11:26am   2 Most recent comment from Miloš Jovanović:HI Chante,Thank you for your purchase.Can you please tell me did you set the correct timezone in your WordPress settings page?Also tell me did you checked the option in Amelia General settings Show ... katerina123456 PLEASE HIDE BLUE ROUND WITH LETTERS IN ITClosed   Amelia   Updated March 13, 2019 at 11:15am   7 Most recent comment from Miloš Jovanović:HI Katerina,Glad to hear that the pleasure is all mineAnd sorry again for the delay of the replies.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a ... Jean-raoul Agathe Booking services for membersClosed Pre-purchase questions for Amelia   Updated March 13, 2019 at 10:56am   2 Most recent comment from [deleted]:Hi Jean-Raoul,Unfortunately something like this is not possible with our plugin at the moment. Currently, we don't have subscription option so it is not possible to skip the checkout process, it is on ... Willem SQL server side processing, filter always returns no records foundClosed   wpDataTables   Updated March 13, 2019 at 10:21am   8 Most recent comment from Aleksandar Vuković:Hello alphaarchitect When you are posting on tickets that are not yours or have questions or issues which are not related to the title of the active ticket can you please open a new one, and we will ... Larry Kolinek Apostrophe on searchClosed   wpDataTables   Updated March 13, 2019 at 9:48am   3 Most recent comment from Aleksandar Vuković:Great troubleshooting, Larry!Thanks for providing this solution!Best regards. Joseph Rimkunas Can't ActivateClosed   wpDataTables   Updated March 13, 2019 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello Joseph.Thank you for your purchase.Can you, please check with your hosting provider what's the current activated version of PHP installed on your server? Our plugin requires minimum version of ... LCDHD Restore tablesClosed   wpDataTables   Updated March 13, 2019 at 9:09am   4 Most recent comment from Aleksandar Vuković:Hello s_crabtree23.Thank you for your purchase.Everything should be preserved after plugin update. I, myself, did it and it saved every chart, table and report that was created. Can you tell me how ... Plasmid69 Gravity forms based table advanced filters bot workClosed   wpDataTables   Updated March 13, 2019 at 8:13am   4 Most recent comment from Aleksandar Vuković:Great news, Robert.Thanks for letting me know.If you have any further questions or issues, please feel free to reach out to us, and we'll gladly help.Best regards. pedroherpeto Reference frontend editor roleClosed   wpDataTables   Updated March 13, 2019 at 7:54am   2 Most recent comment from Aleksandar Vuković:Hello pedroherpeto.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Allowing users to see and edit ... Larry Kolinek predictive search?Closed   wpDataTables   Updated March 13, 2019 at 7:50am   2 Most recent comment from Aleksandar Vuković:Hi Larry.Sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can, however add a select-box filter for that table, which has search in ... James Stone Fixed table header row...Closed   wpDataTables   Updated March 12, 2019 at 12:48pm   8 Most recent comment from Aleksandar Vuković:Great!Thank you James! If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. permain2 Amelia, setting it up on pageClosed   Amelia   Updated March 12, 2019 at 12:01am   1 Most recent comment from permain2:Amelia is not appearing in the MCE bar! Can`t find it anywhere on "pages" or "posts", tried activating it by randomly using (ameliabookings), but it just got stuck in loading. Nelson_da_Rocha ​I would like to know how the table attached to this chart is structuredClosed   wpDataTables   Updated March 11, 2019 at 1:04pm   2 Most recent comment from Aleksandar Vuković:Hi Nelson.Please take a look at the table structure:Then, you need to use the Highcharts Stacked area chart to make it look like this.I hope this helps.Best regards.