As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Peter Bloeme StylingClosed   wpDataTables   Updated March 13, 2019 at 9:21pm   14 Most recent comment from Aleksandar Vuković:You are welcome, Peter. Glad I could help! If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and le ... Ritesh Kumar WP Amelia FeaturesClosed Pre-purchase questions for Amelia   Updated March 13, 2019 at 5:56pm   2 Most recent comment from [deleted]:Hi Ritesh,Thank you for your interest in our plugin.At the moment, it is possible to create events as services in our plugin, but you should know that they cannot last more than one day, and we don't ... spokendesigns Customizing CategoriesClosed Pre-purchase questions for Amelia   Updated March 13, 2019 at 5:25pm   2 Most recent comment from [deleted]:Hi Spokendesigns,Thank you for your interest in our plugin.You mean on the front-end booking form? Categories are not shown on the booking form if you use Step-by-step Booking form. If you mean on ser ... Jared Wackerly Filtering DataClosed Pre-purchase questions for wpDataTables   Updated March 13, 2019 at 5:20pm   2 Most recent comment from Miloš Jovanović:Hi Jared,Thank you for your inquire.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.There is no option to "rem ... Yourphysio online Appointment Follow UpClosed   Amelia   Updated March 13, 2019 at 4:49pm   4 Most recent comment from Isidora Markovic:Hi Yourphysio,Yes from some reason settings for that time in database was not saved properly. We change that and now time schedule for appointment follow up is working fine. (attachment)Please check ... ola Ishmail User restrictionClosed Pre-purchase questions for Amelia   Updated March 13, 2019 at 3:49pm   2 Most recent comment from [deleted]:Hi Ola,Thank you for your interest in our plugin.Unfortunately we don't have these two features in our plugin at the moment. However, deposit payment are already been requested, and we have added it o ... chocomelks Unable to change to Aqua base skinClosed   wpDataTables   Updated March 13, 2019 at 2:57pm   2 Most recent comment from Aleksandar Vuković:Hello chocomelks.What version of wpDataTables are you using?The newest version (2.5) comes with these skins:MaterialLightGraphiteAquaPurpleBlackAnd they are included in the .zip file you download fro ... Chrisnu Error adding employeeClosed   Amelia   Updated March 13, 2019 at 2:30pm   4 Most recent comment from Isidora Markovic:Hi Chrisnu,After investigation, we found that some tables in database use different prefix (wpbk instead of wp) in Foreign keys which cause the issue. We fix that and now plugin is working fine you c ... shahid_2dk Calender doesn't load on frontendClosed   Amelia   Updated March 13, 2019 at 2:25pm   8 Most recent comment from Isidora Markovic:Hi shahid_2dk, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our plugin or support, we'd greatly apprec ... Vasiliy The issue of language translationClosed Pre-purchase questions for Amelia   Updated March 13, 2019 at 2:18pm   2 Most recent comment from [deleted]:Hi Vasiliy,Thank you for your interest in our plugin.At the moment we don't have the Russian translation, however you can easily translate the plugin using Poedit, Loco Translate or some other third p ... Roxane Leroy Conversion trackingClosed   Amelia   Updated March 13, 2019 at 1:53pm   11 Most recent comment from Isidora Markovic:Hi JulienLike I said in previous ticket about the future questions: When you are posting on ticket that are not yours or have questions or issues which are not related to the title of the active tic ... Beth Sanders Stripe PaymentClosed   Amelia   Updated March 13, 2019 at 1:46pm   4 Most recent comment from Miloš Jovanović:Hi Beth,Sorry for late response we had company yearly meetings in the past 3 days.When you enable stripe payment the credit card option will be visible on the booking page , as I can see Credit card ... Beth Sanders Stripe IntegrationClosed   Amelia   Updated March 13, 2019 at 1:34pm   2 Most recent comment from Miloš Jovanović:HI Beth,Thank you for your purchase.I just saw that you opened a same ticket so I will close this one and we can continue on other one.Best regards. Michael_Rieder Column CalculationClosed Pre-purchase questions for wpDataTables   Updated March 13, 2019 at 12:17pm   5 Most recent comment from Miloš Jovanović:HI Michael,No problem, glad to hear that you managed to find a solution, good job.Best regards. frank_fuenfstueck Shortcode is not working anymoreClosed   Amelia   Updated March 13, 2019 at 11:55am   2 Most recent comment from Miloš Jovanović:HI frank_fuenfstueck,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s th ...