We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

synek78 Column setings are emptyClosed   wpDataTables   Updated February 14, 2019 at 1:47pm   2 Most recent comment from Miloš Jovanović:Hi synek78,Thank you for your purchase.As I can see you opened a same ticket twice so I will close this one and we can continue on other.Best regards. centar07 Show spaces available for appointmentClosed   Amelia   Updated February 14, 2019 at 1:06pm   2 Most recent comment from [deleted]:Hi centar07,Thank you for your inquiry.You mean like showing the number of spaces left? Unfortunately something like this isn't possible at the moment on our booking forms. However, we plan to impleme ... xjubeix Customer AddressesClosed   Amelia   Updated February 14, 2019 at 10:56am   2 Most recent comment from Miloš Jovanović:HI xjubeix,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We have a plan to add m ... James Stone Auto UpdateClosed   wpDataTables   Updated February 14, 2019 at 10:35am   4 Most recent comment from Miloš Jovanović:HI James,You are welcome.Best regards. nasser ali run custom query when loading data (at run time)Closed   wpDataTables   Updated February 14, 2019 at 10:09am   8 Most recent comment from Miloš Jovanović:HI nasser,You are welcome.Best regards. John Image sizeClosed   Amelia   Updated February 14, 2019 at 9:35am   6 Most recent comment from Isidora Markovic:Hi John, Thank you for your purchase. Yes you can use this CSS rule on the page between style tags where you will overwrite font-size for this element from our plugin. #am-catalog .am-category .am ... Jrm57 Cancel email placeholderClosed   Amelia   Updated February 14, 2019 at 9:18am   11 Most recent comment from Isidora Markovic:Hi Jrm57,You are welcome.Best regards. John WooCommerceClosed   Amelia   Updated February 14, 2019 at 9:15am   4 Most recent comment from Isidora Markovic:Hi John,Like I said it is not possible with built in features of plugin or with WooCommerce integtraion at the moment.You can suggest this feature on link in previous post and depends on of customer ... Casimir PB Cannot Click "Apply" in Data Table CreationClosed   wpDataTables   Updated February 13, 2019 at 5:22pm   4 Most recent comment from Miloš Jovanović:HI Casimir, Glad to hear that you found a solution. Hope that everything will work fine now.If you have any more issues feel free to open a new ticket we will gladly help. Best regards. Casimir PB Cannot Create Table ManuallyClosed   wpDataTables   Updated February 13, 2019 at 5:22pm   4 Most recent comment from Miloš Jovanović:HI Casimir,Glad to hear that you found a solution.Hope that everything will work fine now.Best regards. Catherine Polk Link to existing data, remote URLClosed   wpDataTables   Updated February 13, 2019 at 4:51pm   4 Most recent comment from Miloš Jovanović:HI Catherine,Sorry to hear that you can not fully use our plugin with all of the features.Maybe you can find some workaround with creating manual tables or editable tables from Spreadsheet or Excel f ... mks222 Comma delimeters not workingClosed   wpDataTables   Updated February 13, 2019 at 4:42pm   3 Most recent comment from Miloš Jovanović:HI mks222,Thank you for your purchase.Glad to hear that you managed to find a solution and sorry for not reaching you sooner to help you out.If you have any more issues feel free to open a new ticke ... Dayann L Shepherd Customizing color on GoogleCharts GaugeClosed   wpDataTables   Updated February 13, 2019 at 4:06pm   2 Most recent comment from Miloš Jovanović:Hi Dayann L Shepherd,Please note that customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and general inquiries for th ... TDBSOFT Change table delete buttonClosed   wpDataTables   Updated February 13, 2019 at 4:01pm   2 Most recent comment from Miloš Jovanović:HI TDBSOFT,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. Nelson_da_Rocha Create table linked to an existing data sourceClosed   wpDataTables   Updated February 13, 2019 at 2:18pm   2 Most recent comment from Miloš Jovanović:HI Nelson_da_Rocha,Thank you for your purchase.The only data source that our plugin supports for the "create table linked to an existing data source" is shown in the drop down ( attachment) .The on ...