As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Jrm57 Cancelation errorClosed   Amelia   Updated March 11, 2019 at 12:46pm   2 Most recent comment from Miloš Jovanović:Hi Jeremy,Thank you for your purchase. Sorry for late response. 1- By the way, yesterday a customer canceled accidentally too her appointment. But I couldn't approved because it was too late. How can ... stone1999 Apply Discount from Payment Details Screen?Closed   Amelia   Updated March 11, 2019 at 12:33pm   2 Most recent comment from Miloš Jovanović:Hi stone1999,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.It would be great if ... Donovan FunctionlityClosed Pre-purchase questions for Amelia   Updated March 11, 2019 at 11:51am   2 Most recent comment from [deleted]:Hi Donovan,Thank you for your inquiry.Can you please check whether you have connected employees with services since this is the most common reason for this kind of issues? You can check this when you ... Julie trial and waitlist optionClosed Pre-purchase questions for Amelia   Updated March 11, 2019 at 11:38am   2 Most recent comment from [deleted]:Hi Julie,You can test our plugin on our demo site here, and we also have Lite version that you can download. As for the trial version, we don't have it, but we have 15 days money back guarantee so you ... tslat89 MSSQLClosed   wpDataTables   Updated March 11, 2019 at 11:29am   4 Most recent comment from Aleksandar Vuković:Glad to hear you resolved the issue, tslat89.Thanks for letting me know.If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Konstantin DropdownClosed Pre-purchase questions for wpDataTables   Updated March 11, 2019 at 11:24am   2 Most recent comment from Miloš Jovanović:Hi KonstantinThank you for your inquire.You can use our predefine edit input values.You can find more information on this linkAlso we developed a sandbox site where you can try all plugin features.htt ... Christian Enner No editorClosed   wpDataTables   Updated March 11, 2019 at 11:21am   2 Most recent comment from Aleksandar Vuković:Hi Christian.Thank you for your purchase.There is probably a conflict with the bootstrap.js files. Please go to wpDataTables main Settings on Your wp-admin page. You'll see Include full bootstrap f ... titistine notificationsClosed   Amelia   Updated March 11, 2019 at 11:03am   16 Most recent comment from Miloš Jovanović:Hi titistineGlad to hear that.Can you please tell me where the issue was, wrong settings or something else?Best regards. jko5er Custom DSNClosed   wpDataTables   Updated March 11, 2019 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello jko5er.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We currently don't support non-SQL databases, but we will add it ... Alejandro Flamerich Dynamically insert shortcodeClosed   wpDataTables   Updated March 11, 2019 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello Alejandro. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and ... lochoe Collapse/Hidden column can view by defaultClosed   wpDataTables   Updated March 11, 2019 at 10:35am   2 Most recent comment from Aleksandar Vuković:Hello lochoe.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It would require changing some code, ... stone1999 Edit After AppointmentClosed   Amelia   Updated March 11, 2019 at 10:32am   2 Most recent comment from Isidora Markovic:Hi stone1999,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Thank you for your suggestion. We carefull ... Christian Timm Feature QuestionClosed Pre-purchase questions for Amelia   Updated March 11, 2019 at 9:46am   2 Most recent comment from [deleted]:Hi Christian, Thank you for your interest in our plugin. Unfortunately something like this is not possible with our plugin. However, we plan to make something similar in the future. We plan to impleme ... Marcel Baars [Ameliabooking] page not loadingClosed   Amelia   Updated March 10, 2019 at 2:32pm   1 Most recent comment from Marcel Baars:Hello, I installed the Amelia plugin and i set services and stuff. After that i made a new page en put the code [ameliabooking] in it and i published the page.I went to the page and the booking syste ... Ronald Jones Reports Builder view only user entriesClosed Pre-purchase questions for wpDataTables   Updated March 9, 2019 at 12:44pm   2 Most recent comment from Miloš Jovanović:HI Ronald,Thank you for your inquire. You can use option users can see and edit their own data,  more information in this link. You can see the follow table filtering option 4. Follow table filteri ...