We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

getbenefits Calculation questionClosed   wpDataTables   Updated February 21, 2019 at 11:29am   4 Most recent comment from Aleksandar Vuković:Understood, getbenefits.However, I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built in features.Conditional formatting between columns is not ... Paul Advanced Search with ORClosed   wpDataTables   Updated February 21, 2019 at 10:07am   4 Most recent comment from Aleksandar Vuković:You are welcome Paul. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 21, 2019 at 9:55am   2 Most recent comment from [deleted]:Hi Melvin,Unfortunately something like this is not possible. However, you can create a coupon and send it after the third scheduled appointment so the customers can use it for the forth one. In that c ... Filipe Fernandes Wordpress usersClosed Pre-purchase questions for Amelia   Updated February 21, 2019 at 9:30am   2 Most recent comment from [deleted]:Hi Filipe, Thank you for your inquiry. Do you have our Lite or our Premium version of the plugin? It is not possible two have two roles for the same user without some additional plugin like Multiple ... Pedr Test the pluginClosed Pre-purchase questions for Amelia   Updated February 21, 2019 at 9:06am   2 Most recent comment from [deleted]:Hi Pedro,Thank you for your interest in our plugin.We have the Lite plugin version which is free, so you can download it and test it. You should know that Lite version doesn't have all feature, you w ... David Radovanovic div or tableClosed Pre-purchase questions for wpDataTables   Updated February 21, 2019 at 8:41am   2 Most recent comment from Isidora Markovic:Hi David,Thank you for your interest in wpdatatables.Our plugin create HTML tables that are defined with the  tag. Each table row is defined with the  tag. A table header is defined with the � ... CEC_IAU Translating table toolsClosed   wpDataTables   Updated February 21, 2019 at 7:45am   2 Most recent comment from Aleksandar Vuković:Hello CEC_IAU.In short, you need to download POEdit, open the .po language file found in ../wp-content/plugins/wpdatatables/languages/ and in POEdit go to Edit/Find to find all instances of those wo ... vitaminik Update pluginClosed   Amelia   Updated February 20, 2019 at 2:11pm   2 Most recent comment from Miloš Jovanović:Hi Vitaminik,Thank you for your purchase. We usually wait for 4-5 days before we release the auto update for the same version. This is a usual practice for auto update so if there is some crucial err ... CEC_IAU Adding a wpData Table in php codeClosed   wpDataTables   Updated February 20, 2019 at 1:08pm   4 Most recent comment from Aleksandar Vuković:You are welcome CEC_IAU. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a mi ... Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 1:03pm   2 Most recent comment from [deleted]:Hi Melvin,Thank you for your inquiry.Unfortunately, these two things are not possible with our plugin at the moment. You can set only one currency for all services, and there is no option to add 1000 ... Robert Hammar WoocommerceClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 11:54am   4 Most recent comment from [deleted]:Hi Robert,We have tried this with WooCommerce products and it is working, just at the moment total price doesn't show the appointment price with products (it shows just the product price). We will fi ... Fernando Pedraza Having a column assign unique ID from a starting stringClosed Pre-purchase questions for wpDataTables   Updated February 20, 2019 at 11:42am   4 Most recent comment from Miloš Jovanović:HI Fernando,Unfortunately this is not possible to achieve with the plugin settings but you can use the CSS to hide those buttons in the edit modal.Unfortunately the only way to edit design for our t ... osama mandatory fieldClosed   Amelia   Updated February 20, 2019 at 11:40am   2 Most recent comment from Isidora Markovic:Hi osama,Thank you for your purchase.We notice that you open two tickets with same question, and we already answer you on first one, so I will close this one. Thank you for understanding.Best regards ... Dylan Keys URL Link PopupClosed Pre-purchase questions for wpDataTables   Updated February 20, 2019 at 10:49am   4 Most recent comment from Miloš Jovanović:HI Dylan,I will add your suggestion on our TODO list and hopefully we can implement it for some future updates of the plugin but at the moment this is something that is not soon on our road map. Best ... Dylan Keys CSS Center Filters Above TableClosed Pre-purchase questions for wpDataTables   Updated February 20, 2019 at 10:23am   2 Most recent comment from Miloš Jovanović:Hi Dylan,Thank you for your inquire.As I can see you opened a same ticket twice so I will close this one and one of our agents will answer you on other ticket.Best regards.