As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Taylor Banks Book within a date rangeClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 9:28pm   2 Most recent comment from [deleted]:Hi Taylor Banks,Thank you for the inquiry. Unfortunately something like that is not possible with Amelia at the moment. johan integrationClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 9:08pm   2 Most recent comment from [deleted]:Hi johan,Thank you for the inquiry.At the moment no, but this is one of the most high priority features that we will work on for the future update. brandingteam chart.jsClosed   wpDataTables   Updated August 26, 2019 at 8:58pm   3 Most recent comment from Aleksandar Vuković:Hello brandingteam.Thank you for your purchase, and thank you for sharing this with everyone. Greatly appreciated.If you have any further questions or issues, please feel free to open a new ticket, an ... Michaela is Amelia for german websiteClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 8:52pm   2 Most recent comment from Aleksandar Vuković:Hello Michaela.Thank you for your interest in our plugin.Yes, we do have German translation included in the plugin. When you change the WordPress's language, Amelia's language automatically ... Vaclav Redesigning buttons for New Entry, Edit and DeleteClosed   wpDataTables   Updated August 26, 2019 at 8:02pm   7 Most recent comment from Aleksandar Vuković:Hi Vaclav.We can take a look, and perhaps give you some pointers but cannot make any promises. Like mentioned in the documentation Bogdan shared with you - using hooks requires certain level of pro ... Baldur Arge Do i need employeesClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 3:51pm   4 Most recent comment from [deleted]:Hi Baldur,Isidora is out of the office.I will try to help. You can connect employees to one or to multiple locations. You can define at what time employee will work on witch location.Let me know if y ... heroseven7 how can i import clients from an excel?Closed   Amelia   Updated August 26, 2019 at 3:31pm   5 Most recent comment from heroseven7:excelent, it´s very important Jessica Plug in crashedClosed   Amelia   Updated August 26, 2019 at 2:50pm   5 Most recent comment from Miloš Jovanović:Hi Jessica,Glad to hear that.Hope that everything will work fine now.Best regards. Chuck Bernsohn Group AppointmentsClosed   Amelia   Updated August 26, 2019 at 1:00pm   2 Most recent comment from Miloš Jovanović:Hi Chuck,Thank you for your purchase.Sorry for late response, we are not working on weekends.As I understand you want to create a grouped booking from the backend and use a coupons as well.Correct me ... Truong Van Tri duplicate an eventClosed   Amelia   Updated August 26, 2019 at 12:57pm   2 Most recent comment from Aleksandar Vuković:Hello Truong Van Tri.Thank you for your purchase.Unfortunately at the moment there is no way of duplicating events. You can make recurring events, but unfortunately every new event has to be created ... Markus Saalomon Multiple services choiceClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 12:43pm   4 Most recent comment from Aleksandar Vuković:Hi again Markus.Please note that our company is located in Serbia, and our working hours are from 10:00 - 17:00 CET, business days.I cannot say when it will be implemented, since there are a lot of f ... raywinkelman v2.1 Broke Website (Endless Loading)Closed   Amelia   Updated August 26, 2019 at 12:07pm   3 Most recent comment from Aleksandar Vuković:Hello raywinkelman.Thank you for your purchase.Can you please check the PHP version you have installed? If it is less than version 7, can you please update it, deactivate/activate the plugin and let ... Jacques Spijkers error 500Closed   Report Builder for wpDataTables   Updated August 26, 2019 at 12:04pm   2 Most recent comment from Aleksandar Vuković:Hello JacquesThe 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Internet connection or plug ins but instead is a problem with the website ... JPLOL Landing PageClosed   Amelia   Updated August 26, 2019 at 11:57am   2 Most recent comment from Aleksandar Vuković:Hey JPLOLIf I understood you correctly - you want to redirect the users after they finish booking, correct?If that is true, you simply need to change the URL in General Settings:Best regards. Dylan Denault Employee Managed BookingsClosed Pre-purchase questions for Amelia   Updated August 26, 2019 at 11:40am   2 Most recent comment from [deleted]:Hi Dylan,Thank you for your interest.You need to make employees and services and you as an admin need to assign services to employees.Employees can edit their information, schedule, days off and speci ...