As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Lucinda how to get all features after purchaseClosed   Amelia   Updated August 22, 2019 at 1:01pm   6 Most recent comment from Aleksandar Vuković:Glad to hear the issue was resolved Lucinda.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Tiffany - if you're still having issues ... Craig von Chamier NotificationsClosed   Amelia   Updated August 22, 2019 at 12:26pm   2 Most recent comment from Miloš Jovanović:HI Craig,Thank you for your purchase.Sorry to disappoint you but unfortunately something that you mentioned below is not possible to achieve with the plugin built in features at the moment.Best regar ... Temper Custom Field - line return in middle of wordClosed   Amelia   Updated August 22, 2019 at 12:01pm   2 Most recent comment from Miloš Jovanović:Hi Temper,Thank you for your purchase.Can you please use this CSS to avoid this #am-confirm-booking > div:nth-child(1) > form > div.am-confirm-booking-data.el-row > div.am-custom-fields > div > div:nt ... Ivan Andazola Double BookingClosed   Amelia   Updated August 22, 2019 at 11:26am   4 Most recent comment from Aleksandar Vuković:You're welcome, Ivan.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Kevin user-defined appointment durationClosed Pre-purchase questions for Amelia   Updated August 22, 2019 at 11:15am   2 Most recent comment from [deleted]:Hi Kevin,Thank you for your interest in our plugin.Unfortunately something like this is not possible at the moment. Currently you can only define service duration and create extras for services that w ... tridaz WP Amelia extras price multiplicationClosed   Amelia   Updated August 22, 2019 at 11:07am   13 Most recent comment from Miloš Jovanović:HI Tomas,This is all that developer said to me, also that he changed like 20 different files in the plugin.I forwarded this so probably in the next 1 or 2 update there will be an option to choose bet ... James T Carson Multiple services, one appointmentClosed Pre-purchase questions for Amelia   Updated August 22, 2019 at 10:44am   2 Most recent comment from [deleted]:Hi James,Thank you for your interest in our plugin.1) Unfortunately multiple appointments booking is not possible at the moment. However this feature is in our plan for one of the future updates.2) At ... vincentaudeval Services issueClosed   Amelia   Updated August 22, 2019 at 10:30am   2 Most recent comment from Miloš Jovanović:Hi vincentaudeval,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the m ... Dimitris Proko Amelia limited functionalityClosed   Amelia   Updated August 22, 2019 at 10:28am   2 Most recent comment from Miloš Jovanović:HI DimitrisS,Thank you for your purchase. 1. This feature is called Front end booking cabinet for customers, and that is the next major feature that we are working on. 2. Yes we have API Routes for ... Galopin Scroll does not workClosed Pre-purchase questions for wpDataTables   Updated August 22, 2019 at 10:13am   2 Most recent comment from Aleksandar Vuković:Hello Galopin.Thank you for your purchase.I visited the website you left here as reference http://lespetitsfutes.fr/ and saw no issues with the scrolling, while I see you have a booking form ther ... Jeff Bacon PostgreSQL DB on LinuxClosed   wpDataTables   Updated August 22, 2019 at 8:27am   2 Most recent comment from Aleksandar Vuković:Hello Jeff.One of our customers had an issue with PostgreSQL drivers, and this is what they said they did, to solve the problem:My WordPress has been hosted on AWS with Ubuntu server 18.04 and I was ... Martin Roberge Pre purchase questionClosed Pre-purchase questions for Amelia   Updated August 21, 2019 at 1:30pm   4 Most recent comment from [deleted]:Hi Martin,when you connect service to employee there can't be overlapping, for every service you can define maximum capacity. The system will see ti as 2 different services. The other solution ca ... Andreas CategoriesClosed   Amelia   Updated August 21, 2019 at 12:13pm   24 Most recent comment from Miloš Jovanović:HI Andreas,OK now I can see the gallery is not there.I forward this to my team so they can fix it.Sorry for the inconvenience.Best regards. Lubor appoitment link url in notification mail for employerClosed   Amelia   Updated August 21, 2019 at 12:07pm   2 Most recent comment from Aleksandar Vuković:Hello Lubor.I am sorry to disappoint you, but the only available placeholders are the ones you can find in the list when you access notifications.I will forward your request to our development team, ... Andrew Jones Include Custom Fields In CSV Export?Closed   Amelia   Updated August 21, 2019 at 11:17am   11 Most recent comment from Isidora Markovic:Hi Andrew,Thank you for that. if this features will be requested by most users in the future we will make implementation.For now, If some customers request such features we will definitely share it ...