As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

mathias borgen Amelia / Crocoblock (jetblocks) not workingClosed   Amelia   Updated January 29, 2020 at 10:32am   4 Most recent comment from [deleted]:Hello mathias borgen, The script should be added to this file at the end, and the file is located in ../wp-content/mu-plugins folder. If you don't have this file or don't want to edit it yo ... Celia Rousset Multipacks lessonsClosed Pre-purchase questions for Amelia   Updated January 29, 2020 at 10:19am   5 Most recent comment from Miloš Jovanović:Hi Celia,You are welcome.Hope you will find the right plugin for your reqeusts.Best regards. Ivan Andazola WebhookClosed   Amelia   Updated January 31, 2020 at 11:43am   5 Most recent comment from Aleksandar Vuković:Hi IvanSorry for the late response. Unfortunately, what you're asking for is not possible with the plugin's built in features.However, our development team sees it as a good suggestion, and ... Jenny-Paola Tillus Change redirect UrlClosed   Amelia   Updated January 28, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello Jenny-PaolaSure, you can change the redirection URL after each appointment in Amelia's General Settings: morgan Event shortcodeClosed   Amelia   Updated January 28, 2020 at 10:49am   4 Most recent comment from [deleted]:Hello Morgan, You are welcome! I will add your feature request to our list so it can be considered for implementation in the future. For now, you would need to add one more tag to all of the events ... Scott Pre purchaseClosed Pre-purchase questions for Amelia   Updated January 28, 2020 at 10:10am   2 Most recent comment from Miloš Jovanović:HI Scott,Thank you for your inquire.Sorry to disappoint you but we do not have membership payment at the moment.We do have in plan to add this option for future releases.Best regards. Joy Creating users from their user idClosed   wpDataTables   Updated January 28, 2020 at 9:46am   4 Most recent comment from Aleksandar Vuković:Hi again JoyUnfortunately, if you're using the Foreign Key feature the only limitation is that the only possible editor input type for those columns is the single-value selectbox, since the op ... Scott Pre purchaseClosed Pre-purchase questions for Amelia   Updated January 28, 2020 at 9:38am   2 Most recent comment from [deleted]:Hi Scott,Thanks for your interest.We do not have membership in Amelia, but we have coupons, so you can make a coupons for discount and send to your existing customers so they can book with the discoun ... Travis Henry changing hyperlink value based on cell contentsClosed   wpDataTables   Updated January 28, 2020 at 9:31am   2 Most recent comment from Aleksandar Vuković:Hello TravisThank you for your purchase, and for your kind words.You can do this only with SQL Query based tables, using the CONCAT function.For example, if you have a table in your database, and you ... fabloria Notifications IssueClosed   Amelia   Updated January 28, 2020 at 8:54am   3 Most recent comment from [deleted]:Hello fabloria, Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can tr ... Mahdi indicate data as chartsClosed Pre-purchase questions for wpDataTables   Updated January 28, 2020 at 8:45am   2 Most recent comment from Aleksandar Vuković:Hello MahdiThank you for your interest in our plugin.You can create tables from existing Gravity Forms with our paid add-on Gravity Forms Integration for wpDataTables without many issues.If they are ... droxkos Table entries by userClosed   Formidable Forms integration for wpDataTables   Updated January 27, 2020 at 3:53pm   4 Most recent comment from Aleksandar Vuković:You're welcome TomSorry I couldn't provide a more positive response, but I'm glad to hear you'll be able to create a workaround, and that you will keep the add-on.If you have any f ... shannel Difficulty with downloadingClosed   Amelia   Updated January 27, 2020 at 3:13pm   10 Most recent comment from Aleksandar Vuković:I agree with you, shannelIt's an issue I forwarded to our development team a couple of times, and hopefully they'll implement it soon.Since you asked here for a refund request before 15 d ... Alexander Narozhnyy parsing digital valuesClosed   wpDataTables   Updated January 27, 2020 at 2:58pm   4 Most recent comment from Aleksandar Vuković:You're welcome, AlexanderGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Sagar Prasai Modal Dialog Fox not in focusClosed Pre-purchase questions for wpDataTables   Updated January 27, 2020 at 2:14pm   4 Most recent comment from Aleksandar Vuković:Hi again SagarI have forwarded your request to one of our developers, and here's what he said:You need to add a script like this: jQuery(document).ready(function(e) {  jQuery('#wdt-frontend ...