We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Husin Sajjadi Error in Book An AppointmentClosed   Amelia   Updated February 26, 2020 at 12:50pm   12 Most recent comment from Aleksandar Vuković:Hello again allenlinwI see this is a duplicate response, as in the other ticket which I just replied to. The same answer applies here:I will forward it to our development team, and they'll take ... Digixfera Conflict with Mylisting ThemeClosed   Amelia   Updated February 26, 2020 at 12:45pm   17 Most recent comment from Aleksandar Vuković:Hello allenlinwThank you for your suggestion.I will forward it to our development team, and they'll take a look at it, and see if it could be implemented.Much appreciated! marco adjective questionsClosed Pre-purchase questions for Amelia   Updated February 26, 2020 at 11:50am   6 Most recent comment from [deleted]:Hi Marco,You are welcome.Best regards. Javier Category not shown in [ameliacatalog] shortcodeClosed   Amelia   Updated February 26, 2020 at 11:45am   7 Most recent comment from Aleksandar Vuković:You're welcome, JavierGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Declan Kennard Remove itemClosed   Amelia   Updated February 26, 2020 at 10:27am   4 Most recent comment from [deleted]:You are welcome, Declan. Great, glad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, caitlin can't add attendees to EventsClosed   Amelia   Updated February 26, 2020 at 10:25am   4 Most recent comment from [deleted]:You are welcome, caitlin. Great, glad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Mike McDougal Employee "Special Days"Closed   Amelia   Updated February 26, 2020 at 9:23am   2 Most recent comment from [deleted]:Hello Mike, Glad to hear that you managed to find a solution to your issue If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Webmaster Error when creating JSON sourced tableClosed   wpDataTables   Updated February 26, 2020 at 8:06am   6 Most recent comment from Aleksandar Vuković:You're welcome WebmasterGlad I could help.If you have any further questions or issues, please feel free to ask. Seth Barrett Jonas IntegrationClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 3:16pm   8 Most recent comment from [deleted]:Hi Seth,Unfortunately, not possible with the plugin built in features. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks an ... Eveline van Meeuwen layout filtersClosed   wpDataTables   Updated February 25, 2020 at 2:24pm   6 Most recent comment from Aleksandar Vuković:Awesome, EvelineThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. bispawel Jeden pracownik przydzielony do kilku lokalizacjiClosed   Amelia   Updated February 25, 2020 at 2:22pm   7 Most recent comment from Aleksandar Vuković:You're welcome, PaulGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. islam M Plugin functionsClosed Pre-purchase questions for wpDataTables   Updated February 25, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello islamThank you for your interest in our plugin.This is not included as a built-in feature, but there is a workaround one of our customers shared with us. I don't know if that will work for ... Marc Hammoud I counter recommend AmeliaClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 12:54pm   3 Most recent comment from Marc Hammoud:Hello Nevena, I truly don't need your "I'm so sorry". I need AmeliaBooking to simply work. It does NOT.  Yes, AmeliaBooking support insisted on having wordpress administrator access , and ... Flavio Bruns See how Amelia will fit with my businessClosed Pre-purchase questions for Amelia   Updated February 25, 2020 at 12:17pm   2 Most recent comment from [deleted]:Hi Flavio,Thank you for your interest in our plugin.We do not have subscription option, so the first part can not be done with our plugin and we do not have package option for now.But you can place te ... Andreas Friedrichs Shortcode [ameliaevents]Closed   Amelia   Updated February 25, 2020 at 11:59am   4 Most recent comment from Aleksandar Vuković:Hello again AndreasI agree with you, and I will forward the request to our development team, so hopefully they'll be able to add it in one of the future versions of the plugin.Unfortunately, at ...