As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Max Confirmation for bookingsClosed   Amelia   Updated May 4, 2020 at 6:35pm   2 Most recent comment from [deleted]:Hello Max, Thank you for your purchase. Unfortunately, it isn't possible to confirm a booking via a link in the email notifications in Amelia. It is only possible to approve the bookings in th ... Kenneth Klabunde Customer info not capturing from appointmentClosed   Amelia   Updated May 4, 2020 at 6:31pm   2 Most recent comment from [deleted]:Hello Kenneth Klabunde, Thank you for your purchase. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Briony Cullin Sending Zoom URLClosed   Amelia   Updated May 4, 2020 at 5:03pm   2 Most recent comment from [deleted]:Hello Briony Cullin, If you don't enable Zoom in Amelia -> Settings , so if you don't have Zoom integration in Amelia, there isn't a possibility to add a link for Zoom meetings usin ... Amit some useful featuresClosed Pre-purchase questions for Amelia   Updated May 4, 2020 at 4:54pm   2 Most recent comment from [deleted]:Hi Amit,Thank you for your interest in our plugin.1. Unfortunately this isn't possible with our plugin and it won't be added in the near future.2. This is not planned but it is a good sugges ... Amit ability to clock the actual duration.Closed Pre-purchase questions for Amelia   Updated May 4, 2020 at 4:50pm   2 Most recent comment from [deleted]:Hi Amit,Thank you for your inquiry.Case 1: Unfortunately there is no option to enter other service duration except to add extra to that appointment that have some duration and in that way expand the d ... Delia Amelia pluginClosed Pre-purchase questions for Amelia   Updated May 4, 2020 at 1:13pm   2 Most recent comment from [deleted]:Hi Delia,Thanks for your interest,.Yes, you can schedule appointments on 15 minutes with 3 different employees. Payment can be disabled, you just need to turn on pay-on site option and there are will ... ALLAN PASSWORDS FOR INDIVIDUAL SERVICESClosed Pre-purchase questions for Amelia   Updated May 4, 2020 at 12:47pm   2 Most recent comment from [deleted]:Hi Allan,Thanks for your interest! We do not have such option in Amelia, but you can do that with some  membership plugins, and you can place Amelia short-code for those classes (services) on the pa ... Ravi Ramdoolar Need help with calculationClosed   Gravity Forms integration for wpDataTables   Updated May 4, 2020 at 12:28pm   2 Most recent comment from Aleksandar Vuković:Hello RaviThank you for your purchase.When you're creating a table from existing Gravity Forms, you have a field selection drop-down where you can choose which fields will be used and generated a ... Katherine Membership restrictions, user management and credit systemClosed Pre-purchase questions for Amelia   Updated May 4, 2020 at 11:44am   4 Most recent comment from [deleted]:Hi Katharine,2. No, they are saved in separate tables, so thi wont happen, you would need to change in both places. 3. No more views, just different short-code (single event, event by tag). We plan t ... Gary Nault Show X Entries Drop DownClosed   wpDataTables   Updated May 4, 2020 at 11:33am   4 Most recent comment from Aleksandar Vuković:You're welcome, gdnaultIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Eufemia Scarfone Upload additional spreadsheet to existing tableClosed   wpDataTables   Updated May 4, 2020 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello EufemiaThe Spreadsheet needs to be published to the web because that is the only way wpDataTables can see it. If the document isn't published, wpDataTables can't connect to it, and fet ... Alex Toh TEK How do I add a check box to the back of the tableClosed   wpDataTables   Updated May 4, 2020 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello AlexWhen I check your page, I see this:I'm not sure I follow what you want to do. If you wish to enable editing only on back-end, I'm afraid something like that is not possible.You h ... Ian Bowden Expanding bookings to multiple hours and daysClosed   Amelia   Updated May 4, 2020 at 10:25am   2 Most recent comment from [deleted]:Hello Ian Bowden, Apologies for replying late, Friday was a non-working day in our country and we don't work on weekends. In Amelia services has set duration, and it can't be dynamically ... gregg klein short code in tableClosed   wpDataTables   Updated May 4, 2020 at 10:18am   3 Most recent comment from Aleksandar Vuković:Hello GreggThank you for your purchase and sorry for the late response.Also, thank you for letting me know you found the setting.If you have any further questions or issues, please feel free to open a ... Timt Whatsapp integrationClosed Pre-purchase questions for Amelia   Updated May 4, 2020 at 9:37am   2 Most recent comment from [deleted]:Hi Tim,Thank you for your interest in our plugin.Unfortunately we don't have integration with Whatsapp at the moment, we only have option for sending SMS or email notifications and reminders. Mor ...