As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

David Rogers Office 365 calendar integrationClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 11:03am   2 Most recent comment from Miloš Jovanović:Hi David,Thank you for your inquire.We are very glad to hear that you like our product.Sorry to disappoint you but unfortunately integration with Office 365 is not possible at the moment.This is requ ... francesco INFO PRE PHURCHASEClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 10:28am   2 Most recent comment from [deleted]:Hi francesco,Thanks so much for you interest.I understand what you need, but unfortunately we still do not have packages option in Amelia. We plan to add this option in next couple of months, so if y ... Nabil Possible to upgrade basic lifetime to developer lifetime?Closed Pre-purchase questions for Amelia   Updated April 29, 2020 at 10:20am   2 Most recent comment from [deleted]:Hi Nabil,Thanks so much for your interest.Yes, of course, you can upgrade lifetime licenses any time. Jop Setup SMTP Email NotificationClosed   Amelia   Updated April 29, 2020 at 10:00am   2 Most recent comment from Aleksandar Vuković:Hello JopIt's as simple as this - if one SMTP settings work, all should work. And if they don't work, Amelia is not to blame, since it is proven that it works with another SMTP settings.Perh ... Ian Bowden Appointment cancels and reschedulesClosed   Amelia   Updated April 29, 2020 at 9:34am   4 Most recent comment from Aleksandar Vuković:Hi again IanWell, you can split your employee's working hours into periods. So when you go to Employees, and select an employee, go to his(hers) working hours and remove the working hours for one ... 430designs Front-end for employeesClosed   Amelia   Updated April 29, 2020 at 9:08am   4 Most recent comment from [deleted]:Unfortunately, that is not possible. But we are currently working on this feature, and it should be released soon.  martingembege Double booking on same locationClosed   Amelia   Updated April 29, 2020 at 7:08am   3 Most recent comment from Aleksandar Vuković:Hello martingembege, hello TristanThank you for your purchase.Unfortunately, at the moment there is no way to set a limit per location. Our developers are working on this, but I can't tell you ... Ankit Kumar Master Detail Add HelpClosed   Master-Detail Tables for wpDataTables   Updated April 29, 2020 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello AnkitThank you for your purchase.Master-Detail Tables is an add-on for wpDataTables, and it can't be added to any other plugin. Michael Apply button on Settings tab don't workClosed Pre-purchase questions for wpDataTables   Updated April 29, 2020 at 6:55am   2 Most recent comment from Aleksandar Vuković:Hello MichaelSorry for the inconvenience.No settings can be saved if there's a connection that doesn't work properly under "Separate DB Connection" tab.Do you maybe have another connection w ... Vidyadasa booking multiple customersClosed   Amelia   Updated April 29, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello VidyadasaThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can add a custom field in t ... emulder Remove country code from the notification emails?Closed   Amelia   Updated April 28, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello emulderThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The phone # is saved in the datab ... Liam Date of birthClosed   Amelia   Updated April 28, 2020 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Agreed, LiamAgain, thank you for filling in the survey Liam Customerpanel appointment date rangeClosed   Amelia   Updated April 28, 2020 at 12:11pm   4 Most recent comment from Aleksandar Vuković:Thank you, LiamIf you need some further assistance with the plugin, please feel free to ask. manuel evangelista work hoursClosed   Amelia   Updated April 28, 2020 at 11:23am   2 Most recent comment from Aleksandar Vuković:Hello Manuel.Thank you for your purchase.Issues with loading are usually connected to a conflict with some other plugin or the theme you have installed. If none of those are causing the conflict, and ... mcolor wpDataCharts is it possible to renew chart by Select or filter without page reloadClosed Pre-purchase questions for wpDataTables   Updated April 28, 2020 at 11:01am   2 Most recent comment from Aleksandar Vuković:Hello mcolorThank you for your interest in wpDataTables.For charts to follow table filtering, they need to be on the same page as the table they are created from.However, I can help you hide the tabl ...