As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Colin Anthony Google Calendar employee set-upClosed   Amelia   Updated April 30, 2020 at 10:11am   8 Most recent comment from [deleted]:Hello Colin, Great, glad to see the issue is gone!You are welcome, glad I could help and glad to see you like Amelia. If you have any other questions or concerns feel free to open a new ticket and w ... Grace Can we change the order of the steps in the step by step wizard?Closed Pre-purchase questions for Amelia   Updated April 30, 2020 at 9:31am   2 Most recent comment from [deleted]:Hi Grace,Thank you for your interest in our plugin.Unfortunately this is not possible at the moment. We certainly plan to work on more options for customizing the booking form but it will take some ti ... Angel Rebollo Can you choose to have the appointment booking in Spanish?Closed Pre-purchase questions for Amelia   Updated April 30, 2020 at 8:04am   2 Most recent comment from [deleted]:Hi Angel Rebollo,Thank you for your interest in our plugin.Yes, we have Spanish translation included in the plugin but it is added long time ago so some new features are not fully translated. You can ... [email protected] purchase code?Closed Pre-purchase questions for Amelia   Updated April 30, 2020 at 7:56am   2 Most recent comment from Miloš Jovanović:HI there,Can you please check the email that you used for purchasing our plugin.Check the spam folder as well.You should receive the email with the credentials to our store where you can find a purcha ... Mike Sale Payment options for tipsClosed Pre-purchase questions for Amelia   Updated April 30, 2020 at 7:55am   2 Most recent comment from Miloš Jovanović:HI Mike,Thank you for your inquire.Sorry to disappoint you but unfortunately we do not have an option for tips at the moment.Best regards. daryna Font setingsClosed   Amelia   Updated April 29, 2020 at 5:32pm   14 Most recent comment from [deleted]:You are welcomeThanks, have a great one as well! Leyla musleh WooCommerce and On siteClosed   Amelia   Updated April 29, 2020 at 5:14pm   4 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Briony Cullin Events - filter by employeeClosed   Amelia   Updated April 29, 2020 at 3:29pm   2 Most recent comment from [deleted]:Hello Briony Cullin. Thank you for your purchase. Unfortunately, it isn't possible to filter the events by employees. These are the possible shortcodes that you can use on your pages for Event ... Raphaël Marlec Display name of event attendees in frontendClosed   Amelia   Updated April 29, 2020 at 2:52pm   2 Most recent comment from [deleted]:Hello Raphaël Marlec, Unfortunately, it isn't possible to display the attendees that registered for the Event on the front-end in Amelia. I will add this as a feature request to our list so i ... 430designs TimezonesClosed   Amelia   Updated April 29, 2020 at 2:00pm   4 Most recent comment from Aleksandar Vuković:Hello 430designsThat's not time zone settings. That's just an option to show bookings in the time zone of your clients.For example, if you're located in UTC+0, and you have an appointme ... Javier Rico Martin NO FUNCIONA PLUGINClosed   Amelia   Updated April 29, 2020 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello JavierThank you for your purchase, and sorry for the inconvenience.Can you please use English in the tickets, as none of us speak Spanish.I can't say what caused the issue until I take a l ... Sarah Bouchir FRENCH TRADUCTIONClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 1:13pm   4 Most recent comment from Miloš Jovanović:Hi Sarah,Sorry for the inconvenience but usually our users translate the plugin, to avoid any mistakes. ( none of us are French speaker)After they translated it they send the file to us, so we can in ... Alessandro Guerci Info calendar view on mobileClosed   Amelia   Updated April 29, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hello Alessandro, We are not currently working on the calendar view/experience on mobile phones for Amelia, and we don't have that planned in the near future. We have a plan and will work on a ... Enzo Amelia not savingClosed   Amelia   Updated April 29, 2020 at 12:13pm   4 Most recent comment from [deleted]:Hello Z3NO, You are welcome. Glad to see the issues are gone! Thanks for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Lori Rescheduling and refundsClosed Pre-purchase questions for Amelia   Updated April 29, 2020 at 11:23am   2 Most recent comment from [deleted]:Hi Lori,Thank you for your interest in our plugin.We have option 'Minimum time required before canceling/rescheduling" so you can set minutes, hours, days or weeks before the appointment and in ...