As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jeffrey Booking time slot on staff profile pageClosed Pre-purchase questions for Amelia   Updated July 20, 2020 at 12:48pm   6 Most recent comment from Miloš Jovanović:Hi Jeffrey,You are welcome.Have a great day!Best regards. Ahmad Abdullahi Ahmad (Urgent)Speed Optimization PluginClosed   Amelia   Updated July 20, 2020 at 12:03pm   2 Most recent comment from [deleted]:Hello Ahmad Abdullahi Ahmad, I can't recommend any such plugin, unfortunately, but I had some cases where Amelia .js scripts needed to be 'ignored' by those plugins in order for Amelia ... Auras Luca Social Security number for customerClosed   Amelia   Updated July 20, 2020 at 11:59am   2 Most recent comment from Aleksandar Vuković:Hello Auras Luca1. I'm not sure I understand this. I see you've added a test appointment for July 17th, that lasts 15 minutes. Can you please explain in a bit more detail?2. You can add a ... Ahmet Ayirga Google Calendar SyncClosed   Amelia   Updated July 20, 2020 at 11:57am   10 Most recent comment from Aleksandar Vuković:Hi again AhmetWe do have it planned for the future, but I cannot say that it will be included any time soon.There are some obstacles our developers ran into, and why the events weren't added to ... Raynell Bell Is there a way to automatically shorten a url via an external call?Closed   wpDataTables   Updated July 20, 2020 at 11:37am   2 Most recent comment from Aleksandar Vuković:Hello RayThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please take a look at our hooks and� ... Michael Ort Refresh Table Without Reloading PageClosed   wpDataTables   Updated July 20, 2020 at 11:35am   2 Most recent comment from Aleksandar Vuković:Hello MichaelUnfortunately, tables linked to an existing data source (all but SQL query based tables) do not have the auto-refresh feature.You could, however utilize the meta refresh, so your page re ... Sukhbeer Singh When User submit Deatils in TableClosed Pre-purchase questions for wpDataTables   Updated July 20, 2020 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello SukhbeerThank you for your interest in our plugin.You could create a manual table which would have Users see and edit only own data feature enabled, with "Show all rows in back-end" option enab ... Rupesh Patel Urgent please- Want to See Back end panel of one demo - ConsultingClosed   Amelia   Updated July 20, 2020 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello RupeshThank you for your purchase.Unfortunately, we do not have any back-end access for any other Demo site except for sports.wpamelia.comIt doesn't exist for the public, so I cannot provi ... Leanne Bird Email notificationsClosed   Amelia   Updated July 20, 2020 at 10:44am   4 Most recent comment from Aleksandar Vuković:Good news, LeanneThank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Robin Thet booking times in the agendaClosed   Amelia   Updated July 20, 2020 at 10:43am   8 Most recent comment from [deleted]:Hello Robin,Glad to see that worked, thank you for letting me know. You are welcome!You should update Amelia after we release a new version, since we work on improvements and new features/options all ... Vamsi Janaki Regarding WP Amelia PluginClosed Pre-purchase questions for Amelia   Updated July 20, 2020 at 10:30am   2 Most recent comment from [deleted]:Hi Vamsi,I am not sure what Microsoft bookings are, and such sync is not possible.We are currently working on Microsoft Office 365 Calendar sync and it will be released very soon.  Daniel Hall Unsure what "Use service duration for booking a time slot" does exactly.Closed   Amelia   Updated July 20, 2020 at 10:26am   2 Most recent comment from [deleted]:Hello Daniel, Apologies for replying a bit later, we don't work on weekends. When this option "Use service duration for booking a time slot" is enabled, the available time slots for booking on ... Khoa Nguyen Auto google calendar send inviteClosed   Amelia   Updated July 20, 2020 at 10:26am   4 Most recent comment from Aleksandar Vuković:Hello KhoaIf you've Configured Google Calendar, and your employees are connected to their Google Calendars, you can enable these two sliders in Amelia Settings/Integrations/Google Calendar:Then, ... Tim Add to calendar code/link?Closed Pre-purchase questions for Amelia   Updated July 20, 2020 at 10:17am   4 Most recent comment from [deleted]:Hi Tim,If you set email and/or SMS notifications your client can receive notification after the booking with all details about the appointment and can also receive reminder one day before the appointm ... Natasha zoom integrationClosed   Amelia   Updated July 20, 2020 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello NatashaThank you for your purchase.I'm sorry, but I don't quite understand.If you integrated Zoom, and connected your employees with their Zoom accounts, it should work for all appoin ...