As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Wayne Wickson Specify Search to Defined StringClosed Pre-purchase questions for wpDataTables   Updated July 16, 2020 at 2:03pm   2 Most recent comment from Aleksandar Vuković:Hello WayneI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, search and filters are looking for partial match ... claudia Google syncClosed   Amelia   Updated July 16, 2020 at 1:07pm   2 Most recent comment from Aleksandar Vuković:Hello claudiaPlease check what you have set in Amelia Settings/Integrations/Google calendar/Max number of events returned.If that is set to a low value (50 for example), it's quite possible that ... misa matsuura HelperService.phpClosed   Amelia   Updated July 16, 2020 at 12:56pm   12 Most recent comment from Aleksandar Vuković:You're welcome MisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kyle Owen Bookings PageClosed   Amelia   Updated July 16, 2020 at 12:55pm   8 Most recent comment from [deleted]:Hello Kyle, Thank you. We would need one of the customer access to check the issue out, since you said you can't reproduce the issue we are not sure what happened there so we can reproduce the ... Amish A Agarwal Plugin QueriesClosed Pre-purchase questions for Amelia   Updated July 16, 2020 at 11:50am   2 Most recent comment from [deleted]:Hi Amish A Agarwal,Thank you for your interest in our plugin.Unfortunately Amelia is not made for a multi-vendor usage so I must say that at the moment it woudn't suit your needs. Currently admin ... John Employee PanelClosed   Amelia   Updated July 16, 2020 at 11:44am   4 Most recent comment from [deleted]:Hello John, Glad to see that the issue is gone. Thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. sam how to set up a Coupons codeClosed   Amelia   Updated July 16, 2020 at 11:43am   3 Most recent comment from [deleted]:Hello Sam, Glad to see you managed to find a solution to your issue/question. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gla ... Dominik Funkhauser Master DetailClosed   Master-Detail Tables for wpDataTables   Updated July 16, 2020 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello DominikWhat Form are you referring to?Master-Detail Tables add-on is not designed to work like that. At the moment it can only display data in a popup modal, or on a specifically designed page.C ... Diarmuid Kelly Plugin conflict with SSL website authentication plugin and also a minify plugin for site loading speedsClosed   Amelia   Updated July 16, 2020 at 11:25am   4 Most recent comment from Aleksandar Vuković:Hello again MarkThis response may provide some clues:the booking system still loads some resources over http://, which are blocked on https://. I also see some errors related to the Content Security P ... Devin service selectionClosed   Amelia   Updated July 16, 2020 at 11:21am   2 Most recent comment from Aleksandar Vuković:Hello DevinOnly if you have multiple employees assigned to those services separately. Employees are the ones handling the appointments, and an employee can't work on multiple appointments at the ... Devin employee selectionClosed   Amelia   Updated July 16, 2020 at 11:19am   4 Most recent comment from Aleksandar Vuković:You're welcome DevinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jake Chia Form fieldsClosed Pre-purchase questions for Amelia   Updated July 16, 2020 at 10:48am   8 Most recent comment from Miloš Jovanović:HI Jake, Sorry for misunderstanding. Something like this can be achieved with JS, but you will need to get those selectors for that fields. The issue here is that those fields does not have the ID so ... Jonas Coupon, employeeClosed   Amelia   Updated July 16, 2020 at 10:36am   2 Most recent comment from [deleted]:Hello Jonas Kazlauskas,1. No, it isn't possible to choose an employee for the coupons, only Services and Events with the current Amelia's built-in features. You would need to create separate ... Darrell G Ewing wont import xlsClosed   wpDataTables   Updated July 16, 2020 at 10:33am   2 Most recent comment from Aleksandar Vuković:Hello DarrellThank you for letting us know the issue is fixed.The pipes are used in URLs to define hyperlinks, so "https://wpdatatables.com||Check out wpDataTables" will be rendered as: Check out w ... Leonard Zakoor Why do users have to login twice?Closed   Amelia   Updated July 16, 2020 at 9:20am   12 Most recent comment from [deleted]:Hello there, That connection is made and requested - Amelia Employee WP user - because of the correct access and permissions to the panel (or the back-end of WP). So, if there isn't this connec ...