As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Daniel Hall Directory that contains uploaded attachments?Closed   Amelia   Updated July 22, 2020 at 8:04am   3 Most recent comment from [deleted]:Hello Daniel, Glad to see you managed to find an answer for your question. Thank you for letting us know. Yes, you can set the path/location where you want the attachments to be saved in General sett ... Mihai Amelia suggestionClosed   Amelia   Updated July 22, 2020 at 7:04am   2 Most recent comment from Aleksandar Vuković:Hello MihaiThank you for your suggestion. I will forward it to our development team, so they can add it to their ideas list.As for the placeholders, there are some custom fields, like Attachment and ... jeffrey bernard Connecting to Azure SQLClosed   wpDataTables   Updated July 22, 2020 at 7:02am   5 Most recent comment from Aleksandar Vuković:Hi again JeffreyGood news, thank you for letting us know. I will save your reply in case anyone else has issues connecting to Azure MySQL. Ian Pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 8:49pm   6 Most recent comment from [deleted]:Hi Ian, Yes, that is a full version feature, sorry, I thought that you are looking at our demo website. You can try all our full version features on our sandbox website: https://sports.wpamelia.com/ Caroline Elvegard Amelia APIClosed   Amelia   Updated July 21, 2020 at 5:00pm   2 Most recent comment from [deleted]:Hello Caroline Elvegard, Thank you for your purchase. We don't have a web api possibility in our plans for Amelia at the moment, unfortunately. For now, we can't say if there will be such i ... Ivanira mal functionClosed   Amelia   Updated July 21, 2020 at 4:39pm   5 Most recent comment from [deleted]:Glad to see the issue is gone. Thank you for letting us know and sharing this. You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Imbang Rahardja Integration & CustomizationClosed   Amelia   Updated July 21, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Imbang Rahardja,There isn't an option for white-labeling Amelia in the back-end.There isn't an integration for Cisco webex meeting in Amelia with its current built-in features. Such cu ... Joanne Masterson can't reconfigure path to xlsClosed   wpDataTables   Updated July 21, 2020 at 1:24pm   10 Most recent comment from Aleksandar Vuković:Hello again JoanneI needed to create a new Excel based table, and that one works fine: http://attentionmachines.com/pcsclone2/wp-admin/admin.php?page=wpdatatables-constructor&source&table_id=3There ... Bruce Appointment PackagesClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 12:24pm   2 Most recent comment from [deleted]:Hi Bruce,Thanks so much for your interest in Amelia.Unfortunately we still do not have package option in Amelia, but we are currently working on it, so it should be out in couple of months. If you are ... Paweł Tkaczyk Omit WooCommerce in a free serviceClosed   Amelia   Updated July 21, 2020 at 12:16pm   4 Most recent comment from [deleted]:You are welcome, Paweł. Glad I could be of help If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Karen Allen Duplicate registration for EventsClosed   Amelia   Updated July 21, 2020 at 11:58am   4 Most recent comment from [deleted]:You are welcome, Karen.No, there isn't a possibility to allow a user to see all of the future events that have already been RSVP'd in Amelia, unfortunately. If you have any further question ... ben reed payment client id secret idClosed   Amelia   Updated July 21, 2020 at 11:55am   2 Most recent comment from [deleted]:Hello ben reed, Thank you for your purchase. Could you please tell me have you went through our instructions for setting up PayPal? If yes, could you check if you turned off Sandbox mode in Amelia ... Kennet Jansson not show employeeClosed   Amelia   Updated July 21, 2020 at 11:54am   6 Most recent comment from Aleksandar Vuković:You're welcome KenIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Faisal Hakami Specific useClosed   Amelia   Updated July 21, 2020 at 11:53am   2 Most recent comment from Aleksandar Vuković:Hello FaisalThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You could, however, utilize a memb ... Richard Amelia TranslationClosed   Amelia   Updated July 21, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello Richard, Only static strings could be translated to more languages in Amelia with its current built-in features. Dynamic strings like categories/services names, email/SMS notifications, etc. c ...