As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

カゲヤマ service 　IDClosed   Amelia   Updated July 22, 2020 at 3:47pm   2 Most recent comment from [deleted]:Hello カゲヤマ, Thank you for your purchase.The available time slots for booking are set by configuring the employees' work hours, not by setting up the Company work hours in Amelia -> Settin ... Martin Peake Preset service in formClosed   Amelia   Updated July 22, 2020 at 2:57pm   2 Most recent comment from [deleted]:Hello Martin Peake, Thank you for your purchase. You can offer one service per a booking form by using the shortcodes with services' IDs. For example, [ameliabooking service=1] if you want to ... Mike Kabjian Creating a 'favorites' tableClosed   Master-Detail Tables for wpDataTables   Updated July 22, 2020 at 2:03pm   2 Most recent comment from Aleksandar Vuković:Hello MikeThank you for your kind words.You could use these extension, but you would need to adapt them for the wpdatatables object.The front-end (JS) part of wpDataTables plays a significant role in ... Fabien Coutant Editing row with custom validation & hide completely column to userClosed   wpDataTables   Updated July 22, 2020 at 1:46pm   8 Most recent comment from Aleksandar Vuković:Thanks FabienOne of our developers took a look at this, and said he created a task.So, we'll see if there's anything we can do about this, maybe add a hook, or add some changes to our code. ... Kensuke Google review link on follow up emailClosed   Amelia   Updated July 22, 2020 at 11:12am   2 Most recent comment from Aleksandar Vuković:Hello KensukeThank you for your purchase.You cannot link the review to the actual appointment, but you can add a link to a review, sure.Just add the URL in the email notification, and that's it. Andrew Kenth Hide Horizontal Labels on Chart?Closed   wpDataTables   Updated July 22, 2020 at 11:02am   2 Most recent comment from Aleksandar Vuković:Hello AndrewSomething like this is only possible with wpDataCharts callbacks.I don't believe we have any examples like that in our FAQ/Charts section, but please feel free to take a look. The ... Dominik Mukrecki Booking form width issueClosed   Amelia   Updated July 22, 2020 at 11:00am   8 Most recent comment from Aleksandar Vuković:Hi again DominicCan you please provide me access to that page again, so I can try something else? Yann Pellegrin Google Calendar 2-way syncClosed   Amelia   Updated July 22, 2020 at 10:34am   14 Most recent comment from Aleksandar Vuković:Thanks YannThat worked.I can see that you have these events scheduled for today:So, when I connected my Employee to this calendar, I couldn't create an appointment during those hours, only 12:00 ... Alexander Call Amelia using an ajax function?Closed   Amelia   Updated July 22, 2020 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello AlexanderI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It probably can be done with some custom work, but our deve ... Kennet Jansson "pending" vs "approved"Closed   Amelia   Updated July 22, 2020 at 9:29am   4 Most recent comment from Aleksandar Vuković:Hi again KenIf this is disabled, your front-end customers won't be able to submit a booking unless they fill in the minimum service capacity, but once they book for any capacity above minimum, t ... Hannah Chappell Search ResultsClosed   Amelia   Updated July 22, 2020 at 9:16am   2 Most recent comment from [deleted]:Hello Hannah Chappell,In the back-end the appointments are sorted by time on the Appointments page, and if you are asking about the Search view on the front-end and the list of Services, they can' ... Raquel Garcia Some translation issuesClosed   Amelia   Updated July 22, 2020 at 8:58am   2 Most recent comment from [deleted]:Hello Raquel Garcia, 1. For this Amelia uses V-calendar, and the name of the months are shown in the language you have set in your WordPress General Settings. I see you have German as the language in ... kenneth fong payment via QR codeClosed   Amelia   Updated July 22, 2020 at 8:38am   2 Most recent comment from Aleksandar Vuković:Hello kennethThank you for your purchase.That's a really good suggestion, but unfortunately something like this is not possible. I will forward the idea to our development team, so they can work ... Amy Form uploadsClosed   Amelia   Updated July 22, 2020 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello AmyUnfortunately, no. If your customers don't add the attachment during the booking process, it cannot be added later.You can set it to be a mandatory field, so they can't complete the ... 100% Leiden Customize emailClosed   Amelia   Updated July 22, 2020 at 8:08am   4 Most recent comment from Aleksandar Vuković:Hello 100% LeidenUnfortunately, the current email notification doesn't allow much configuration, so adding CSS is not possible. Our developers are working on increasing the overall UX when it co ...