As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Adrianne Stone Date comparisonClosed   wpDataTables   Updated July 24, 2020 at 12:53pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianneThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only use the placeholder ... shardul Need help with the events booking viewClosed   Amelia   Updated July 24, 2020 at 12:50pm   2 Most recent comment from Aleksandar Vuković:Hello ShardulThank you for your purchase.1. You cannot choose services through the [ameliasearch] shortcode. You can only set [ameliasearch today=1] if you want to show the search view with a presel ... Ameet V Megnath wpDatatables Investigation of FeaturesClosed Pre-purchase questions for wpDataTables   Updated July 24, 2020 at 12:30pm   2 Most recent comment from Aleksandar Vuković:Hello AmeetThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You would need to dev ... Thanh Can Amelia be used on Wix site as plugin or HTML code?Closed Pre-purchase questions for Amelia   Updated July 24, 2020 at 11:34am   2 Most recent comment from [deleted]:Hi Thanh,Thank you for your interest.Unfortunately no. Amelia is WordPress booking plugin and it can be installed just in the WordPress environment.  jean-philippe BLOCH SMS NOTIFICATION CREDITSClosed   Amelia   Updated July 24, 2020 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello jean-philippeWhich version of the plugin are you using? We've had an issue with SMS refill in v2.6, but that has been fixed.Please update the plugin to v2.8, and you'll be able to refi ... francisco wpData Tables Functions for costumersClosed Pre-purchase questions for wpDataTables   Updated July 24, 2020 at 10:57am   2 Most recent comment from Aleksandar Vuković:Hello franciscoI see this is a duplicate ticket, so it will be closed. Baptiste Time setClosed   Amelia   Updated July 24, 2020 at 10:55am   2 Most recent comment from Aleksandar Vuković:Hello BaptisteYou need to first configure your default time slot step so it allows creation of Services with this duration. You can choose between 5 minutes, 10 minutes and 20 minutes.If you choose 5 ... Kimberley Archer Lost purchase codeClosed Pre-purchase questions for Amelia   Updated July 24, 2020 at 9:56am   4 Most recent comment from Miloš Jovanović:Hi Kimberley,Can you please tell me which email did you use to purchase our plugin so I can check in the database.Well there is no built in feature, but there is some workaround. For example if your ... Jack Admin nameClosed   Amelia   Updated July 24, 2020 at 7:40am   6 Most recent comment from [deleted]:Hello Jack, Of course, I understand your point. This is why we are trying to move as much as we can to the back-end of Amelia and we really try to explain everything in simple steps/instructions. Mo ... andrew gallagher Site generated passwords not workingClosed   Amelia   Updated July 24, 2020 at 7:20am   1 Most recent comment from andrew gallagher:Disregard Debbie van Cleef Questions about update 2.7Closed   Amelia   Updated July 23, 2020 at 7:07pm   6 Most recent comment from Aleksandar Vuković:You're welcome DebbieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mike Kabjian Sub-table on Detail PageClosed   Master-Detail Tables for wpDataTables   Updated July 28, 2020 at 12:08pm   3 Most recent comment from Aleksandar Vuković:Hi again MikeYou can filter the var with the hook wpdatatables_before_get_table_metadata where the data will be forwarded from POST, where you'll find all data from MasterDetail $detailsData= js ... 2wins Gostaria de fazer um select como o código abaixo, existe alguma forma de fazer pelo plugin WPDataTables?Closed   wpDataTables   Updated July 23, 2020 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello 2winsThank you for your purchase.Please be aware that the only support language is English. We do not speak Portuguese, so please translate your future responses.As per our documentation, using ... Andre Swart Questions on front end user editingClosed Pre-purchase questions for wpDataTables   Updated July 23, 2020 at 11:49am   4 Most recent comment from Aleksandar Vuković:Hi again AndreIf you import the table, the plugin will create a manual table in the database, that will only use the values from the Excel file. The file itself and the table will no longer be connect ... Rod Chadwick totals format at bottom of tablesClosed   wpDataTables   Updated July 23, 2020 at 11:48am   2 Most recent comment from Aleksandar Vuković:Hello RodAll this can be set in wpDataTables settings:So, you can style the labels the way you want.