As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Markus Pre-filter the catalogClosed   Amelia   Updated July 21, 2020 at 11:22am   4 Most recent comment from [deleted]:Hello Markus, You are welcome. No, unfortunately, those shortcodes can work with only one ID, not more. So you can have only one category per shortcode in Amelia.It isn't possible to change thi ... Faisal Hakami Groups specific eventsClosed   Amelia   Updated July 21, 2020 at 11:05am   2 Most recent comment from [deleted]:Hello Faisal Hakami, Thank you for your purchase.  There isn't a possibility for memberships in Amelia with its current built-in features and there isn't an integration with the plugin you ... Juan Jose Jaramillo Allow staff to cover different areasClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 10:36am   2 Most recent comment from Miloš Jovanović:Hi Juan,Thank you for your inquire.We do have an option for employee to work on multiple locations, you can find more information on this link.Best regards. Daniel Hall Attached photos - any way to embed/link in employee emails?Closed   Amelia   Updated July 21, 2020 at 10:24am   4 Most recent comment from Aleksandar Vuković:I totally agree DanielOur development team created a task for this, so it should be added in the future.Once again - thanks for the suggestion. Reza Hojati How to see at first the emplyee and the the appointment?Closed   Amelia   Updated July 21, 2020 at 10:23am   2 Most recent comment from [deleted]:Hello Timo,There isn't a possibility of having the Employee selection before the Service selection in Amelia with its current built-in features. So, customers need to choose a service first and ... Nathaniel Haswell loginsClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 9:40am   4 Most recent comment from [deleted]:Hi,We do not have multivendor option in Amelia. Such scenario is not possible, all the payments are processed to one account, admin's account so you can not pay the employees directly.  Triston Service unavailable for bookingClosed   Amelia   Updated July 21, 2020 at 9:14am   7 Most recent comment from [deleted]:You are welcome, Triston.Glad to see the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jörg-Uwe Beyer filtering of servicesClosed   Amelia   Updated July 21, 2020 at 9:09am   4 Most recent comment from [deleted]:You are welcome, Jörg-Uwe Beyer.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. angie EventsClosed   Amelia   Updated July 21, 2020 at 8:53am   2 Most recent comment from [deleted]:Hello Angie, Thank you for your purchase.There isn't a possibility for buying Packages in Amelia with its current built-in features. We are working on this feature, and it will be implemented in ... Ken Questions about Calendar WorkflowClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 8:38am   2 Most recent comment from [deleted]:Hi Ken,Thank you for your interest in our plugin.1. Yes, it is possible and I would advice exactly the same workaround to avoid double bookings. Each employee can have only one Google calendar connect ... Hannah Booking appointmentsClosed   Amelia   Updated July 21, 2020 at 8:23am   2 Most recent comment from [deleted]:Hello Hannah, Thank you for your purchase. 1) It isn't possible to have a list of classes instead of the calendar booking view for Services in Amelia with its current built-in features. Events ... elyanniz Customer Panel: Enquiry for Appointment functionClosed   Amelia   Updated July 21, 2020 at 7:37am   4 Most recent comment from Aleksandar Vuković:Hello again elyannizThe customer panel log-in didn't work, so I created a new customer AMELIA TESTYou can hide the cancel option with this custom CSS: .am-cabinet-dropdown-menu > li:nth-child(2) ... Melanie Swan iCal IntegrationClosed   Amelia   Updated July 20, 2020 at 3:09pm   2 Most recent comment from [deleted]:Hello Melanie Swan,Thank you for your purchase.There isn't an integration for iCal in Amelia with its current built-in features, unfortunately. There is a Google calendar synchronization for Amel ... John Zoom Selector in Employee panelClosed   Amelia   Updated July 20, 2020 at 2:27pm   6 Most recent comment from Aleksandar Vuković:You're welcome JohnIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. elyanniz Notification - ImageClosed   Amelia   Updated July 20, 2020 at 1:24pm   2 Most recent comment from [deleted]:Hello elyanniz,Unfortunately, we can't do anything about that. Email service providers are scanning your emails, and probably see the file where that image is saved/ the image itself/ as harmful, ...