As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ellie Harrington-Iturrioz availabilityClosed   Amelia   Updated July 24, 2020 at 7:29pm   7 Most recent comment from Aleksandar Vuković:You're welcome EllieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Md Jasim Uddin Want to buy data table but need know the answerClosed Pre-purchase questions for wpDataTables   Updated July 24, 2020 at 7:22pm   5 Most recent comment from Aleksandar Vuković:You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kieran mckeon Wp AmeliaClosed   Amelia   Updated July 24, 2020 at 7:21pm   6 Most recent comment from Aleksandar Vuković:You're welcome KieranIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Cory Calendar Time MismatchClosed   Amelia   Updated July 24, 2020 at 4:21pm   18 Most recent comment from [deleted]:You are welcome, Cory. For now, either that or setting up employees' Google calendars to be in the same timezone as WordPress. Of course, I hope this will be fixed soon!If you have any other ques ... Jessie Minimum time required before booking does not workClosed   Amelia   Updated July 24, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Jessie, Could you please check if you have set your City timezone in your WOrdPress General Settings? As this timezone setting applies to Amelia as well. Also, this setting minimum time requir ... Arthur Arrêt de l'abonnementClosed   Amelia   Updated July 24, 2020 at 3:22pm   2 Most recent comment from [deleted]:Hello Arthur,I assume you ask about the refund process for the plugin (considering the Google translation of the ticket).We are sorry to hear that you don't find Amelia suitable for your busines ... Daniel Multiple bookingsClosed   Amelia   Updated July 24, 2020 at 2:18pm   4 Most recent comment from Aleksandar Vuković:You're welcome DanielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Justin Artibise Delete a tagClosed   Amelia   Updated July 24, 2020 at 2:18pm   4 Most recent comment from Aleksandar Vuković:You're welcome JustinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. essenciadigital Monteiro CheckinClosed Pre-purchase questions for Amelia   Updated July 24, 2020 at 2:15pm   2 Most recent comment from [deleted]:Hi Essenciadigital,Thank you for your interest in our plugin.Unfortunately something like this isn't possible with our plugin at the moment. We only have four statuses that can be set but without ... Travis Gensler Office 365 calendar integration?Closed Pre-purchase questions for Amelia   Updated August 10, 2020 at 6:59pm   17 Most recent comment from [deleted]:Hi everyone, Hope you are doing great. We just wanted to let you know, as promised, that we have released Outlook calendar synchronisation – now your employees can also be connected to their Outloo ... Daniel Bookings from a third party websiteClosed   Amelia   Updated July 24, 2020 at 1:55pm   2 Most recent comment from [deleted]:Hello Daniel, That couldn't be possible with Amelia, it can work on one website only - the database is there. You can send data about Amelia bookings via hooks using the Webhooks feature, to som ... parv no notifications coming throughClosed   Amelia   Updated July 24, 2020 at 1:51pm   4 Most recent comment from Aleksandar Vuković:Hi again parvSince you're using PHP Mail, it's likely that all those emails are ending up in JUNK or SPAM folders. Since the test emails are going through, so should live ones, and if you c ... Timothy Banks Cannot duplicate table nowClosed   wpDataTables   Updated July 24, 2020 at 1:28pm   8 Most recent comment from Aleksandar Vuković:Hello again TimothyTooltips maybe coming from wpDataTables, but it's not behavior caused by our plugin.Can you clone your website? If yes - I'll ask you to install the Duplicator plugin. I ... Virginie Valade Limit of service in a dayClosed   Amelia   Updated July 24, 2020 at 1:11pm   2 Most recent comment from [deleted]:Hello Virginie Valade, Thank you for your purchase. There isn't a possibility for setting up a limit on the number of appointments booked for one service on some period of time in Amelia with it ... Debbie van Cleef Possibility to suggest translationsClosed   Amelia   Updated July 24, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hello Debbie,There isn't a possibility of suggesting translations, but if you translate Amelia to some language that isn't available now, you can send us your translations and we can includ ...