Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Ramiro reservations shows different time on employee panelClosed   Amelia   Updated July 30, 2020 at 7:26pm   5 Most recent comment from Aleksandar Vuković:You're welcome RamiroIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Fernando Rodriguez Rivera amelia does not workClosed   Amelia   Updated July 30, 2020 at 7:18pm   2 Most recent comment from Aleksandar Vuković:Hello FernandoI am not sure what's going on.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s t ... ishana Employee Panel is displaying blankClosed   Amelia   Updated July 30, 2020 at 3:30pm   2 Most recent comment from [deleted]:Hello ishana, Could you please tell me are you logging in with one of your employee's credentials to the panel? I saw you have another issue with not being able to create employees, so could yo ... Samagi Appointment RestricutionClosed Pre-purchase questions for Amelia   Updated July 30, 2020 at 3:25pm   4 Most recent comment from Miloš Jovanović:Hi Samagi,You are welcome.Best regards. Stine Bjerregaard How to remove 'Add more persons' feature in eventsClosed   Amelia   Updated July 30, 2020 at 2:50pm   2 Most recent comment from Aleksandar Vuković:Hello StineI am sorry to disappoint you, but unfortunately, the only workaround for this would be to hide it with custom CSS.If you decide to go for that option, please use this: div:nth-child(2) > d ... Aaron Kerr Duplicate Cart and CheckoutClosed   Amelia   Updated July 30, 2020 at 2:16pm   14 Most recent comment from Aleksandar Vuković:Hi again AaronUnfortunately, our development team couldn't do anything with the FTP export. They moved the database, plugins and the theme, but we do not see duplicate cart or checkout.There is p ... John J Kirker Calendar From/To Date SelectionClosed   wpDataTables   Updated July 30, 2020 at 2:14pm   2 Most recent comment from Aleksandar Vuković:Hello John I see this is a duplicate ticket, so it will be closed. You can check my reply on the other ticket: https://tmsplugins.ticksy.com/ticket/2488628/Please refer from asking the same question ... John J Kirker Default Predefined From and To DateClosed   wpDataTables   Updated July 30, 2020 at 2:13pm   2 Most recent comment from Aleksandar Vuković:Hello JohnI see this is a duplicate ticket, so it will be closed.You can check my reply on the other ticket:https://tmsplugins.ticksy.com/ticket/2488628/ Waleed Afzal Purchase Code for AmeliaClosed Pre-purchase questions for Amelia   Updated July 30, 2020 at 1:55pm   4 Most recent comment from [deleted]:Hi Waleed Afzal,You are welcome.You can set 'Default time slot step' in our General Settings to 15 minutes and then you will see option in Service to set duration to 75 minutes.Best regards. joan Reporting on the backend for AmeilaClosed Pre-purchase questions for Amelia   Updated July 30, 2020 at 1:23pm   2 Most recent comment from Miloš Jovanović:Hi joan,Thank you for your inquire.On the right top of the Appointment page you can see the small icon where you can export the appointments. (attachment)Best regards. ishana Unable to create more employeesClosed   Amelia   Updated July 30, 2020 at 1:21pm   2 Most recent comment from [deleted]:Hello ishana, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugi ... Fernando Rodriguez Rivera amelia does not activate activation is grayed outClosed   Amelia   Updated July 30, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Fernando, Could you please send screenshots of the exact issue - where these settings are greyed out? As on the screenshot you sent me everything looks OK. Chris Spatgen Booking TimesClosed   Amelia   Updated July 30, 2020 at 12:44pm   3 Most recent comment from [deleted]:Hello Crhis, Thank you for your purchase. Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. Yes, the available time slots are set by configuring the e ... Marius Feature Request/ Support: Form with slect for genderClosed   Amelia   Updated July 30, 2020 at 12:16pm   4 Most recent comment from Aleksandar Vuković:Hello MariusOf course. I have just forwarded your suggestions to our development team, and I hope they'll be able to add this soon. ishana Transfer SMS balanceClosed   Amelia   Updated July 30, 2020 at 12:14pm   4 Most recent comment from [deleted]:Hello ishana, Thank you. We transferred your SMS balance to your admin mail. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.