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Public Tickets

Kaylie removing availabilityClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 6:55pm   2 Most recent comment from [deleted]:Hi Kaylie,Thanks so much for your interest.Sure, you can book a slot for your customer from the back-end, this way you will make sure that ono over bookings could happen.You just go to the Appointmen ... Kayla Boddy zoom linkClosed   Amelia   Updated June 23, 2020 at 5:12pm   4 Most recent comment from [deleted]:You are welcome, Kayla. Glad to see that the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Tomoe How can I change the duration?Closed   Amelia   Updated June 23, 2020 at 4:52pm   5 Most recent comment from [deleted]:You are welcome, Tomoe. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Dominique Amelia intergration with ElementorClosed   Amelia   Updated June 23, 2020 at 4:47pm   4 Most recent comment from [deleted]:You are welcome, Dominique. Regarding first point, I am not sure what exactly do you need, but Amelia uses admin-ajax calls for taking data from the server and showing them on the front-end. This is ... Midhun Mohan Needs a refundClosed   Amelia   Updated June 24, 2020 at 11:43am   9 Most recent comment from [deleted]:Hello Midhun Mohan,Please check you email address [email protected], Paddle responded to the email I sent regarding your refund request and they sent the refund information, so please check th ... Noelle Leahy Stripe payment descriptionsClosed   Amelia   Updated June 23, 2020 at 3:23pm   2 Most recent comment from [deleted]:Hello Noelle,  We added this as a possibility in one of the latest updates of Amelia, but you need to enable this in your database. Please access your database, find and open the wp_options table ... Monweb notificationsClosed Pre-purchase questions for Amelia   Updated June 23, 2020 at 2:43pm   2 Most recent comment from [deleted]:Hi Fabienne,Thank you for your interest in our plugin.At the moment we only have 1 day before reminder that can only be sent one day before the appointment. We certainly plan to work on option to set ... Amit Gupta SMS Recharge not working/stuckClosed   Amelia   Updated June 23, 2020 at 2:01pm   4 Most recent comment from [deleted]:Hello Amit, You are welcome. Glad to see that! Unfortunately, it isn't possible to use other SMS providers in Amelia. If you have any other questions or concerns feel free to open a new ticke ... Sanchayita No response from Amelia supportClosed   Amelia   Updated June 23, 2020 at 1:57pm   4 Most recent comment from [deleted]:You are welcome! Our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET, Central European Time. If you have any other questions or concerns feel free to open a new ticket and we will gladl ... Louise Purvis Emails not getting sentClosed   Amelia   Updated June 23, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello LouiseThank you for your purchase.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or ... Mariangela Cordova instalacion de amelia complementoClosed   Amelia   Updated June 23, 2020 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello MariangelaPlease take a look at the attached Article.You need to increase the upload_max_filesize in your php.ini file.Also, please note that the only supported language is English - we don' ... Jakob Sahner endless loading timeClosed   Amelia   Updated June 23, 2020 at 12:51pm   7 Most recent comment from Aleksandar Vuković:Hello Mishel298The issue with Jakob was that he didn't create any services.Bogdan suggested that he should follow this quick start guide, and the issue was resolved after that.If you have an i ... Colim connect to JDBC databaseClosed Pre-purchase questions for wpDataTables   Updated June 23, 2020 at 12:41pm   2 Most recent comment from Aleksandar Vuković:Hello ColinThanks for reaching out to us.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only connect to MySQL, MS ... Rik Viergever interactive graphs + nonprofit pricingClosed Pre-purchase questions for wpDataTables   Updated June 23, 2020 at 11:37am   2 Most recent comment from Aleksandar Vuković:Hello RikThank you for your interest in wpDataTables.2. Yeah, our management usually grants some discount for non-profits, but we don't have fixed pricing plans. If you can provide me some detail ... FREDERIC Additional Number of PeopleClosed   Amelia   Updated June 23, 2020 at 11:30am   3 Most recent comment from Aleksandar Vuković:Hello FrédéricThank you for your purchase.Please go to Amelia Appointment settings, and make sure they are configured like this:After that, you should no longer see "Brining anyone with you" option.