As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Adrian Ghio TranslationClosed   wpDataTables   Updated August 12, 2020 at 6:45pm   17 Most recent comment from Aleksandar Vuković:Hello again AdrianYou probably missed something when you reapplied the changes.Like I said, this isn't something wpDataTables is capable of doing with the built-in features, and after each upda ... ess (they/them) jaraha Multiselect menuClosed   wpDataTables   Updated August 12, 2020 at 6:40pm   23 Most recent comment from Aleksandar Vuković:Great news EssI'm glad this is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Yusuf Sevgili smsClosed   Amelia   Updated August 12, 2020 at 3:41pm   4 Most recent comment from [deleted]:Thank you, Yusuf. There isn't a possibility for setting up the Alphanumeric Sender ID for Turkey, unfortunately. If you have any other questions or concerns feel free to open a new ticket and we ... Biiird Studio back button functionalityClosed   Amelia   Updated August 12, 2020 at 2:06pm   10 Most recent comment from Aleksandar Vuković:Hello again Biiird StudioThat's not a bug actually. That's how the plugin works at the moment. Like I said a few times already - your suggestion has been forwarded to our development team.W ... Herbert Birn ISC Fehlermeldung, WarningsClosed   wpDataTables   Updated August 12, 2020 at 2:00pm   8 Most recent comment from Aleksandar Vuković:You're welcome HerbertIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Yuveer Ramchandani Table Template for Numerous CopiesClosed   wpDataTables   Updated August 12, 2020 at 1:59pm   8 Most recent comment from Aleksandar Vuković:Hello YuveerI don't know where you're having issues here. Could you provide some screenshots?Sum of a column can't be used in a chart, though. The chart can only use the data from colum ... Zateashma Blue WooCommerce Payment Form not AppearingClosed   Amelia   Updated August 12, 2020 at 1:39pm   2 Most recent comment from Aleksandar Vuković:Hello HaleyThank you for your purchase.Please go to WooCommerce's Advanced Settings, and check if you have CART and CHECKOUT pages selected in the corresponding drop-downs.If you don't, you ... Debbie Fierst UpgradingClosed   Amelia   Updated August 12, 2020 at 1:16pm   2 Most recent comment from [deleted]:Hello Debbie Fierst, Thank you for your purchase. If you have already activated your purchase code in Amelia -> Settings -> Activation, and don't have the auto-update option for Amelia on the Pl ... Georgia Ferguson Can't add existing user as employeeClosed   Amelia   Updated August 12, 2020 at 1:04pm   2 Most recent comment from [deleted]:Hello Georgia Ferguson, In order to connect employees in Amelia to already existing WordPress users these WP users need to have Amelia Employees roles in WordPress Users. You can connect Amelia emplo ... CHASSASGNAC Update versionClosed   wpDataTables   Updated August 12, 2020 at 1:04pm   2 Most recent comment from Aleksandar Vuković:Hello CHASSASGNACThank you for your purchase.If you activated the license in wpDataTables settings/Activation, you should be able to activate it to 3.0.2 from your Plugins section.If you're not a ... Padraig Ansbro Installing PluginClosed   Amelia   Updated August 12, 2020 at 12:24pm   5 Most recent comment from [deleted]:You are welcome. There are instructions for the installing/updating processes in our documentation, so please check them out. If you have any other questions or concerns feel free to open a new tick ... Neil Lyons appointment managementClosed   Amelia   Updated August 12, 2020 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello Neil1. This should not be possible. If the time slots are unavailable, they are unavailable. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and ... Dominik Hotel BookingClosed Pre-purchase questions for Amelia   Updated August 12, 2020 at 10:54am   4 Most recent comment from Miloš Jovanović:Hi Dominik,Unfortunately we are not familiar which other plugin does support inventory booking at the moment.However, this is on our TODO list for some future updates but I can not tell you precisel ... Marian Harris Shortcode in Table CellClosed   wpDataTables   Updated August 12, 2020 at 10:47am   2 Most recent comment from Aleksandar Vuković:Hello MarianYou can pass shortcodes in string-type columns if you enable "Parse shortcodes in strings" in wpDataTables settings.They can't be added to filters, though. Plamen Multiple BookingClosed   Amelia   Updated August 12, 2020 at 10:22am   2 Most recent comment from [deleted]:Hello Plamen,It isn't possible to book multiple services/appointments for different services at once in Amelia with its current built-in features unfortunately. There is some possible work-around ...