As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

100% Leiden Appointment informationClosed   Amelia   Updated August 12, 2020 at 10:01am   3 Most recent comment from [deleted]:Hello 100% Leiden, Amelia doesn't have integration with the mentioned plugin, or any such plugin for that matter. The WooCommece integration is made for WooCommerce and we can't guarantee ho ... Phil Carson Nothing Shows Up In Amelia Menu Structure Except SettingsClosed   Amelia   Updated August 12, 2020 at 7:54am   4 Most recent comment from Aleksandar Vuković:Hi Phil, thank you for your purchase!Sorry for the late response.Upon activation, Amelia creates .js files in ../wp-content/plugins/ameliabooking/public/js/chunks/ folder (it also creates the CSS fold ... Felix Procacci Insert/Delete RowsClosed Pre-purchase questions for wpDataTables   Updated August 12, 2020 at 7:49am   2 Most recent comment from Aleksandar Vuković:Hello FelixThank you for your interest in our plugin.If the table is editable, and you allow front-end editing, users would be able to add new rows, and delete existing ones easily. However, creating ... Douglas Elom Error saying This page can't load Google Maps correctly.Closed   Amelia   Updated August 12, 2020 at 7:28am   2 Most recent comment from Aleksandar Vuković:Hello DouglasYou would need to create Google Map API Key on your Google account (enabling all necessary API's from the image below). Then, you need to add your billing account. You can read mo ... Andrew Kenth WPDataTable Efficiency QuestionClosed   wpDataTables   Updated August 11, 2020 at 7:26pm   4 Most recent comment from Aleksandar Vuković:You're welcome AndrewIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Dave Mongillo New EmployeeClosed   Amelia   Updated August 11, 2020 at 7:23pm   6 Most recent comment from Aleksandar Vuković:Hello DaveI don't believe there is. Administrator is the highest role, and mixing it with other roles is not advisable. In this case, it seems that it's not even possible.Unfortunately, the ... Helmut Berger %text_content% PlaceholderClosed   Amelia   Updated August 11, 2020 at 5:08pm   2 Most recent comment from [deleted]:Hello Daniel, This is a placeholder for the Text content custom field, it doesn't look like %text_content% actually, sorry about that, we will change that, it is like any other Custom field pla ... Douglas Elom Can I list all my services in alphabetical order?Closed   Amelia   Updated August 11, 2020 at 3:35pm   4 Most recent comment from [deleted]:Hello Douglas, Unfortunately, front-end services sorting isn't possible with the plugin's current built-in features. The sorting options in the back-end affect the back-end only. If you h ... Gabriel Whittemore Functionality QuestionClosed   Amelia   Updated August 11, 2020 at 2:36pm   2 Most recent comment from Aleksandar Vuković:Hello GabrielYou first need to configure Google Calendar in order to have that option in your employee's profile.  gaudin paiement d'accomte à la réservationClosed Pre-purchase questions for Amelia   Updated August 11, 2020 at 2:31pm   2 Most recent comment from [deleted]:Hi, Gaudin,Thanks so much for your interest. Our official language is English, I do not speak French, unfortunately. But I have google translated your question, accept my apologies If I didn't ... robin mermet Make cancelled booking slots available againClosed   Amelia   Updated August 11, 2020 at 2:28pm   6 Most recent comment from Aleksandar Vuković:It's not because you did anything, Robin, it was something on our end.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Kagan bugs and inconvenienceClosed   Amelia   Updated August 11, 2020 at 2:14pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase, and for your feedback.1. You can cancel the appointment first, and save it. Then, when you open it again, you will be able to first delete the service (there&# ... Bilal Amelia Customer PanelClosed   Amelia   Updated August 11, 2020 at 12:56pm   4 Most recent comment from Aleksandar Vuković:I'm glad to hear the issue has been resolved, BilalSuraj - your issue is linked to a conflict with another plugin, as explained in the ticket you've opened. Please check my response there. Deborah Molwuka New DownloadClosed   Amelia   Updated August 11, 2020 at 12:38pm   4 Most recent comment from [deleted]:Hello Deborah, Sorry to hear that. You can't turn the Lite version of Amelia into a Full version, unfortunately. You need to deactivate and delete Amelia on the Plugins page and then upload the ... Nick Booking time slots and opening timesClosed   Amelia   Updated August 11, 2020 at 12:19pm   4 Most recent comment from Aleksandar Vuković:Hello NickI see you're already working with Marija on this, so please continue there. We do not have the possibility to merge tickets.Can you first try updating the plugin to v2.9 (released yes ...