Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Axel Some UX IssuesClosed   Amelia   Updated July 27, 2020 at 2:19pm   9 Most recent comment from Aleksandar Vuković:Hello AxelYou won't lose anything. Amelia doesn't delete any database tables when deleted from the website. pavlo errorClosed   Report Builder for wpDataTables   Updated July 27, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello pavloJudging by that error message, it seems like you don't have ZipArchive installed on your website.Please reach out to your hosting provider and ask them to install the Zip Archive.Befor ... Marian Harris Align Search field and Columns buttonClosed   wpDataTables   Updated July 27, 2020 at 1:41pm   5 Most recent comment from Aleksandar Vuković:Hi again MarianUnfortunately I can't see anything on that page:I don't believe I'll be able to see a preview without admin-access, so could you please create a public page I can acce ... Nick Changing front-end headingsClosed   Amelia   Updated July 27, 2020 at 1:40pm   3 Most recent comment from Aleksandar Vuković:Good news, NickThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Peter questionClosed Pre-purchase questions for Amelia   Updated July 27, 2020 at 1:32pm   2 Most recent comment from [deleted]:Hi Peter,Thank you for your interest in our plugin.Unfortunately beside the recurring option we don't have other options for booking multiple appointments. At the moment customer can only choose ... emandarine refundClosed Pre-purchase questions for Amelia   Updated July 27, 2020 at 1:26pm   2 Most recent comment from [deleted]:Hi Emendarine,Thank you for your interest in our plugin.It usually takes 5-7 days for processing the refund, you will certainly get it very soon.Best regards. Andrew Nelson ChartsClosed   wpDataTables   Updated July 27, 2020 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello AndrewI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You could only create a new SQL Query based table, that would ... Jeffrey Need help for CSSClosed   Amelia   Updated July 27, 2020 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello JeffreyI'm not sure I understand what you're trying to achieve.Where do you see the scroll effect? Can you provide me the log-in credentials for the panel, so I can take a look? Vedant Saraf FILTERSClosed   wpDataTables   Updated July 27, 2020 at 1:17pm   2 Most recent comment from Aleksandar Vuković:Hello VedantI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Filters can only be used when the table is present, and they o ... Chris Green Custom Fields for EventsClosed Pre-purchase questions for Amelia   Updated July 27, 2020 at 12:39pm   5 Most recent comment from Chris Green:Hi Nevena, thank you so much again for your reply and that is awesome news :DLooks like Amelia is perfect for our requirements and we should be buying it soonMany thanksChris James Tour bookingClosed Pre-purchase questions for Amelia   Updated July 27, 2020 at 12:24pm   3 Most recent comment from James:Thanks. Didn’t really answer the question. I’ll look for a different plugin.  Joep Daverveld Bug in changing servicesClosed   Amelia   Updated July 27, 2020 at 12:20pm   4 Most recent comment from [deleted]:Hello Joep Daverveld, You are welcome.Unfortunately, the services can't be removed from assigned services for one employee in Amelia if there are booked appointments for that service. You would n ... CHRISTOPHER SCOTT callbacksClosed   wpDataTables   Updated July 27, 2020 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello ChristopherThank you for your purchase.Unfortunately, for something like this, you would need to utilize wpDataCharts callbacks, like you already did for colors. However, using wpDataChart ca ... Claudia mandekic Renaming 'Events' to 'Sessions'Closed   Amelia   Updated July 27, 2020 at 11:59am   3 Most recent comment from [deleted]:Hello Claudia mandekic,Yes, like Nick said, we don't work on weekends, so apologies for replying a bit late.  You can change strings in the plugin by using the translation method, but in your ca ... James multiple emails to customers and change the cup to my logo in confirmed bookingClosed   Amelia   Updated July 27, 2020 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hello JamesYou can change the Trophy image in ../wp-content/plugins/ameliabooking/public/img folder. The file name is trophy.svg. Please note that when you replace it, the new image also needs to be . ...